1. Important Safety Instructions
Please read all instructions carefully before using the Titan AmaMedic 3D Shiatsu Neck Shoulder Massager. Retain this manual for future reference.
- Use the massager for a maximum of 15 minutes at a time. Prolonged use may lead to overheating or discomfort.
- Keep the massager away from water and do not use it in damp environments.
- Do not use the massager if you have any medical conditions, are pregnant, or have a pacemaker without consulting a doctor first.
- Unplug the massager from the power source when not in use and store it in a dry, safe place.
- Do not attempt to disassemble or repair the massager yourself. Contact qualified service personnel for any repairs.
- Keep out of reach of children.
2. Product Overview
The Titan AmaMedic 3D Shiatsu Neck Shoulder Massager is designed to provide targeted relief and relaxation. Its ergonomic design allows for comfortable use on various body parts, including the neck, shoulders, back, and legs.
Key Features:
- 3-Level Intensity Control: Adjust massage pressure to suit your preference, offering a personalized experience.
- Heating Therapy: Provides soothing warmth to enhance the massage experience and help relax muscle tension.
- Easy Navigation Control: Simplifies operation, allowing users to adjust settings effortlessly.
- Foldable Design: Enhances portability and storage convenience, making it easy to carry and store.
- 15-Minute Timer: Ensures safe usage by automatically shutting off the massager after a preset time, preventing overuse.

Figure 2.1: The Titan AmaMedic 3D Shiatsu Neck Shoulder Massager in use on a person's shoulder.

Figure 2.2: Front view of the massager, highlighting its ergonomic U-shape and massage nodes.

Figure 2.3: Angled view of the massager, showing its overall structure and integrated control panel.
3. Getting Started
3.1 Unboxing
- Carefully remove the massager and all accessories from the packaging.
- Inspect the massager for any signs of damage. If damaged, do not use and contact customer support.
- Ensure all components are present: the massager unit and power adapter.
3.2 Powering On
- Connect the power adapter to the massager's power input port.
- Plug the power adapter into a standard electrical outlet.
- The massager is now ready for use.
4. Operation
4.1 Control Panel
The control panel is conveniently located on the massager strap for easy access during use.

Figure 4.1: Close-up view of the massager's control panel.
- Power Button (⏻): Press to turn the massager ON or OFF.
- Mode/Direction Button (↻): Press to change the rotation direction of the massage nodes.
- Intensity Button (⇕): Press to cycle through 3 different massage intensity levels (Low, Medium, High).
- Heat Button (🔥): Press to activate or deactivate the heating function. An indicator light will show when heat is active.
4.2 Using the Massager
- Place the massager around your neck and shoulders, or position it on other desired body areas such as your back, waist, or legs.
- Press the Power Button (⏻) to start the massage. The massager will begin with a default setting.
- Adjust the massage intensity by pressing the Intensity Button (⇕).
- Change the massage direction by pressing the Mode/Direction Button (↻).
- Activate or deactivate the heating function by pressing the Heat Button (🔥).
- Enjoy your massage. The device will automatically shut off after 15 minutes.
4.3 Automatic Timer
For safety and to prevent overuse, the Titan AmaMedic 3D Shiatsu Neck Shoulder Massager is equipped with a 15-minute automatic shut-off timer. After 15 minutes of continuous operation, the device will power off. If you wish to continue your massage, simply press the Power Button again to restart.
5. Maintenance and Care
5.1 Cleaning
- Always unplug the massager from the power outlet before cleaning.
- Wipe the surface of the massager with a soft, slightly damp cloth.
- Do not use abrasive cleaners, solvents, or harsh chemicals, as these may damage the material.
- Ensure the massager is completely dry before plugging it back in or storing it.
- Do not immerse the massager in water or any other liquid.
5.2 Storage
- Store the massager in a cool, dry place away from direct sunlight and extreme temperatures.
- Keep it in its original packaging or a protective cover to prevent dust accumulation.
- The foldable design allows for compact storage when not in use.
6. Troubleshooting
If you encounter any issues with your massager, please refer to the following troubleshooting guide before contacting customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Massager does not turn on. | Power adapter not connected properly or power outlet is faulty. | Ensure the power adapter is securely plugged into both the massager and a functional electrical outlet. Try a different outlet. |
| No heat function. | Heat function not activated or insufficient warm-up time. | Press the Heat Button (🔥) to activate. Allow 2-3 minutes for the heating elements to warm up. |
| Massage feels too strong or too weak. | Intensity level is not set to your preference. | Press the Intensity Button (⇕) to cycle through the 3 intensity levels until you find a comfortable setting. Reposition the massager slightly. |
| Massager stops unexpectedly. | Automatic 15-minute timer has elapsed. | This is normal operation. Press the Power Button (⏻) to restart the massage if desired. |
7. Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 7.52 x 15.2 x 12.75 inches |
| Item Weight | 21.2 Pounds |
| Model Number | 812512036831 |
| Power Source | Battery Powered (Rechargeable via included adapter) |
| Recommended Use | Neck, Shoulder, Back, Waist, Legs |
| Manufacturer | Titan |
8. Warranty and Support
8.1 Product Warranty
The Titan AmaMedic 3D Shiatsu Neck Shoulder Massager comes with a comprehensive 1-year warranty covering parts and labor from the date of purchase. An optional warranty extension for up to 3 additional years for parts may be available. Please refer to your purchase documentation or contact customer service for details on warranty registration and terms.
8.2 Customer Support
For any questions, technical assistance, or warranty claims, please contact Titan customer service. Contact information can typically be found on the product packaging or the official Titan website.





