Energeeks EG-AW002PLUS

ENERGEEKS EG-AW002PLUS WiFi Alarm System with Security Camera User Manual

Model: EG-AW002PLUS

Brand: Energeeks

1. Introduction and Overview

The ENERGEEKS EG-AW002PLUS WiFi Alarm System provides a comprehensive security solution for your home or business. This system integrates a WiFi alarm hub with a 1080p IP security camera, offering real-time monitoring and alerts. It is designed for quick and easy setup, allowing users to manage their security from a smartphone without recurring fees. The system is expandable with up to 60 additional sensors and accessories and is compatible with smart home platforms like Alexa and Google Home.

ENERGEEKS EG-AW002PLUS WiFi Alarm System components

Image 1.1: Overview of the ENERGEEKS EG-AW002PLUS WiFi Alarm System components, including the main hub, motion sensor, door/window sensor, IP camera, and remote control.

2. Package Contents

Upon unboxing your ENERGEEKS EG-AW002PLUS system, please verify that all the following items are present:

  • ENERGEEKS EG-AW002PLUS WiFi Alarm Hub
  • 1080p Full HD IP Security Camera
  • Wireless Motion Sensor
  • Wireless Door/Window Sensor
  • Remote Control
  • Power Adapter for Alarm Hub
  • Mounting Hardware (screws, adhesive pads)
  • User Manual (this document)
ENERGEEKS EG-AW002PLUS product box

Image 2.1: The retail packaging for the ENERGEEKS EG-AW002PLUS WiFi Alarm System, illustrating the included components.

ENERGEEKS wireless door/window sensor

Image 2.2: A close-up view of the ENERGEEKS wireless door/window sensor, a key component for perimeter security.

3. Setup Instructions

Follow these steps to set up your ENERGEEKS EG-AW002PLUS WiFi Alarm System:

  1. Power On the Hub: Connect the alarm hub to a power outlet using the provided adapter. Wait for the indicator lights to show it is ready for pairing.
  2. Download the App: Download the 'Energeeks' app from your smartphone's app store (available for iOS and Android).
  3. Create an Account: Open the app and follow the on-screen instructions to create a new user account or log in if you already have one.
  4. Add the Alarm Hub: In the app, select 'Add Device' and follow the prompts to connect your alarm hub to your home WiFi network. Ensure your WiFi network is 2.4GHz, as 5GHz networks are not supported.
  5. Pair Sensors and Camera: Once the hub is connected, add the included motion sensor, door/window sensor, and IP camera through the app. Follow the specific pairing instructions for each device within the app.
  6. Placement:
    • Position the alarm hub in a central location, away from large metal objects that might interfere with the wireless signal.
    • Install the door/window sensor on a door or window frame, ensuring the two parts are aligned and close enough to trigger when opened.
    • Place the motion sensor in a corner or area where it can cover the desired detection zone without false alarms from pets or drafts.
    • Position the IP camera to cover critical areas, ensuring a clear view and access to a power source.
  7. Test the System: After all components are installed, use the app to arm and disarm the system, and trigger each sensor to ensure they are communicating correctly with the hub and sending notifications to your smartphone.
ENERGEEKS alarm hub on a shelf

Image 3.1: The ENERGEEKS alarm hub positioned on a shelf, demonstrating a typical installation location.

ENERGEEKS IP security camera on a shelf

Image 3.2: The ENERGEEKS IP security camera placed on a shelf, ready for monitoring.

4. Operating Instructions

The ENERGEEKS EG-AW002PLUS system can be operated via the Energeeks smartphone app or the included remote control.

4.1. Arming and Disarming the System

  • Via App: Open the Energeeks app. Select the 'Arm' button to activate the alarm system. Select 'Disarm' to deactivate it. Different arming modes (e.g., Home Arm, Away Arm) may be available depending on your configuration.
  • Via Remote Control: Press the Lock button to arm the system. Press the Unlock button to disarm the system. The SOS button can be pressed in an emergency to trigger the alarm immediately.
Hand using the Energeeks app to control the alarm system

Image 4.1: A user interacting with the Energeeks smartphone application to manage the alarm system.

Hand holding the ENERGEEKS remote control

Image 4.2: A hand operating the ENERGEEKS remote control to arm or disarm the system.

4.2. Using the IP Security Camera

  • Live View: Access the camera feed through the Energeeks app to view live video from your premises.
  • Motion Detection: The camera features built-in motion detection. Configure sensitivity and alert settings in the app to receive notifications when motion is detected.
  • Night Vision: The camera automatically switches to night vision mode in low-light conditions, providing clear surveillance 24/7.
  • Recording: The camera supports recording to a micro-SD card (not included) or cloud storage (paid service). Configure recording preferences in the app.
Close-up of ENERGEEKS IP camera lens

Image 4.3: A detailed view of the ENERGEEKS IP camera, highlighting its lens and design.

4.3. Smart Home Integration

The ENERGEEKS EG-AW002PLUS is compatible with Alexa and Google Home. Follow the instructions in your Alexa or Google Home app to enable the Energeeks skill/action and link your account. This allows for voice control of certain alarm functions.

Smart home ecosystem with Energeeks app control

Image 4.4: An illustration of the Energeeks ecosystem, showing how the alarm system integrates with other smart devices and is controlled via a mobile phone.

5. Maintenance

Regular maintenance ensures the optimal performance and longevity of your alarm system.

  • Cleaning: Use a soft, dry cloth to clean the surfaces of the alarm hub, camera, and sensors. Avoid using abrasive cleaners or solvents.
  • Battery Replacement: Wireless sensors and the remote control are powered by batteries. When the app indicates low battery for a specific device, replace the batteries promptly according to the device's specific instructions.
  • Software Updates: Ensure your Energeeks app and alarm system firmware are kept up-to-date. The app will typically notify you of available updates.
  • Connectivity Check: Periodically check the system status in the app to ensure all devices are connected and functioning correctly.

6. Troubleshooting

If you encounter issues with your ENERGEEKS EG-AW002PLUS system, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Alarm Hub not connecting to WiFiIncorrect WiFi password; 5GHz network selected; too far from router.Verify password; ensure 2.4GHz network is used; move hub closer to router.
Sensor not triggering alarmLow battery; sensor out of range; incorrect installation.Replace batteries; reposition sensor closer to hub; re-install sensor correctly.
Camera live feed not workingNo internet connection; camera unplugged; app issue.Check internet connection; ensure camera is powered; restart app or camera.
Notifications not receivedApp notification settings disabled; phone's notification settings disabled.Enable notifications in Energeeks app and phone settings.

If the problem persists after attempting these solutions, please contact Energeeks Technical Support.

7. Specifications

FeatureDetail
BrandEnergeeks
Model NumberEG-AW002PLUS
Product Dimensions8 x 33 x 22 cm; 1 kg
ColorWhite
Power SourceElectrical Cable
Compatible DevicesSmartphone (iOS, Android)
Wireless ConnectivityWiFi (2.4GHz only)
Camera Resolution1080p Full HD
ExpandabilityUp to 60 sensors/accessories
Smart Home CompatibilityAlexa, Google Home
Supported Languages (Manual/App)German, English, French, Portuguese, Spanish
First Available DateNovember 26, 2020
Guaranteed Software Updates UntilUnknown

8. Warranty and Support

ENERGEEKS products are designed for reliability and performance. For specific warranty details, please refer to the warranty card included with your product or visit the official Energeeks website. In general, the warranty covers manufacturing defects under normal use.

For any questions, technical assistance, or incident reporting, Energeeks provides dedicated technical support. Please refer to the contact information provided on the Energeeks website or within the Energeeks app for assistance.

© 2024 Energeeks. All rights reserved.

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