1. Introduction
This user manual provides comprehensive instructions for the installation, operation, and maintenance of the Hanwha Techwin XRN-2010A Network Video Recorder (NVR). The XRN-2010A is a high-performance 32-channel 4K NVR designed for professional surveillance applications, supporting up to 8 internal HDDs for extensive storage.
Please read this manual thoroughly before using the product to ensure proper and safe operation.
2. Safety Information
Always adhere to the following safety precautions to prevent damage to the product or injury to yourself and others:
- Ensure the NVR is connected to a grounded power outlet.
- Do not expose the NVR to water or moisture.
- Do not open the NVR casing. Refer all servicing to qualified personnel.
- Place the NVR in a well-ventilated area to prevent overheating.
- Use only specified power adapters and accessories.
3. Product Features
The Hanwha Techwin XRN-2010A NVR offers a robust set of features for advanced video surveillance:
- 32 channel network video recorder, supporting up to 12 MP resolution per channel.
- Supports H.265/H.264/MJPEG video compression formats.
- Maximum 8 internal HDDs for storage, with a total capacity of up to 48TB.
- HDMI/VGA local dual monitor output, with HDMI supporting up to UHD (4K) resolution.
- iSCSI storage supported for expanded storage capabilities.
- ONVIF camera compliant for broad compatibility with IP cameras.
- Includes QR code for easy mobile app access and setup.
- Features ARB & failover (N+1) for enhanced reliability.
- Incorporates WiseStream compression technology for efficient bandwidth and storage usage.
- Supports fisheye dewarping on web and CMS.
4. Physical Description
Familiarize yourself with the front and rear panels of the XRN-2010A NVR.
Figure 4.1: Front and Rear Panels of the XRN-2010A NVR. The top image shows the front panel with the Samsung logo (note: product is Hanwha Techwin, branding may vary), 4K UHD designation, and status indicators. The bottom image displays the rear panel with various input/output ports including alarm terminals, network ports, video outputs (VGA, HDMI), USB, and power input.
4.1 Front Panel
- Status Indicators: LEDs for HDD activity, Recording, Alarm, Network status, Backup, and Power.
- USB Port: For connecting external devices such as a mouse or USB storage for backup.
4.2 Rear Panel
- Alarm In/Out: Terminals for connecting external alarm sensors and alarm output devices.
- Network Ports (NETWORK 1, NETWORK 2): RJ45 ports for connecting to the local area network (LAN).
- eSATA Port: For connecting external SATA storage devices.
- Audio Out: For connecting to an audio output device.
- VGA Out: Video output port for connecting to a VGA monitor.
- RS-232C: Serial port for communication with other devices.
- HDMI Out: High-Definition Multimedia Interface output for connecting to an HDMI monitor, supporting up to 4K resolution.
- USB Ports: Additional USB ports for peripherals.
- Console Port: For system console access.
- Power Input: AC power input for the NVR.
5. Setup Guide
Follow these steps to set up your XRN-2010A NVR:
- Unpack and Inspect: Carefully remove the NVR from its packaging and inspect for any signs of damage.
- Install HDDs (if not pre-installed): If HDDs are not included or pre-installed, refer to the separate HDD installation guide for your model.
- Connect Monitor: Connect a monitor to the NVR using either the HDMI or VGA port.
- Connect Mouse: Connect a USB mouse to one of the USB ports on the NVR.
- Connect to Network: Connect the NVR to your network router or switch using an Ethernet cable plugged into a Network port.
- Connect Power: Connect the power cord to the NVR's power input and then to a grounded electrical outlet.
- Power On: Press the power button on the NVR. The system will boot up.
- Initial Configuration: Follow the on-screen wizard for initial setup, including setting up administrator password, network settings, date/time, and adding IP cameras.
6. Operating Instructions
This section covers basic operation of the XRN-2010A NVR.
6.1 Live View
After logging in, the NVR will display the live view of connected cameras. You can switch between different camera layouts and views using the on-screen controls.
6.2 Recording
The NVR is configured to record based on your settings (continuous, motion detection, alarm event). Recording status can be monitored via the front panel LED indicators and the on-screen display.
- Recording Schedule: Configure recording schedules for each camera through the NVR's menu system.
- Event Recording: Set up motion detection or alarm input triggers for event-based recording.
6.3 Playback
To review recorded footage:
- Access the Playback menu from the main interface.
- Select the camera(s) and the date/time range for playback.
- Use the playback controls (play, pause, fast forward, rewind) to navigate through the footage.
6.4 Remote Access and Mobile App
The XRN-2010A supports remote access via web browser and a dedicated mobile application. Use the QR code provided with the product or found in the NVR's system information to easily download and configure the mobile app for remote viewing and control.
For detailed instructions on remote access setup, refer to the NVR's on-screen help or the Hanwha Techwin support website.
7. Maintenance
Regular maintenance ensures optimal performance and longevity of your NVR.
- Cleaning: Periodically clean the exterior of the NVR with a soft, dry cloth. Ensure ventilation openings are free from dust and obstructions.
- Firmware Updates: Check the Hanwha Techwin website regularly for firmware updates. Keeping your NVR's firmware up-to-date ensures access to the latest features and security patches.
- Data Backup: Regularly back up important recorded footage to external storage devices (e.g., USB drive, network storage) to prevent data loss.
- HDD Health Check: Monitor the health status of your installed HDDs through the NVR's system menu. Replace failing drives promptly.
8. Troubleshooting
This section provides solutions to common issues you might encounter.
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power | Power cord disconnected; Power outlet faulty; NVR power supply issue. | Check power cord connection; Test power outlet; Contact technical support if issue persists. |
| No Video Output | Monitor cable loose/faulty; Incorrect video output selected; Monitor input not set correctly. | Check HDMI/VGA cable connections; Ensure monitor is on correct input; Restart NVR. |
| Cannot Access NVR via Network | Network cable disconnected; Incorrect IP address; Firewall blocking connection. | Verify network cable connection; Check NVR's IP address and network settings; Disable firewall temporarily for testing. |
| No Recording | HDDs not installed/initialized; Recording schedule not set; Camera not connected/configured. | Check HDD status; Configure recording schedule; Ensure cameras are properly added and online. |
For more complex issues, please refer to the detailed troubleshooting guide available on the Hanwha Techwin support website or contact their technical support.
9. Specifications
Key technical specifications for the Hanwha Techwin XRN-2010A NVR:
| Feature | Detail |
|---|---|
| Model | XRN-2010A |
| Channels | 32 Channels |
| Max Resolution | Up to 12 MP per channel |
| Video Compression | H.265, H.264, MJPEG |
| Max Recording Bandwidth | 256 Mbps |
| Internal HDD Bays | 8 (Max 48TB total) |
| External Storage | eSATA, iSCSI |
| Video Output | HDMI (up to 4K UHD), VGA |
| Connectivity | Ethernet (2x RJ45), USB, RS-232C |
| Dimensions | 22 x 20 x 8 inches (Package) |
| Weight | 18 pounds (Item) |
| Manufacturer | Hanwha Techwin |
10. Warranty and Support
For detailed warranty information, please refer to the official Hanwha Techwin website or the warranty card included with your product. Warranty terms and conditions may vary by region and retailer.
For technical support, product registration, or to download the latest software and documentation, please visit the official Hanwha Techwin support portal:
