Petcube CC10US

Petcube Cam Instruction Manual

Model: CC10US | Brand: Petcube

1. Introduction

The Petcube Cam is an indoor Wi-Fi pet security camera designed to help you monitor your pets and home 24/7. It offers high-quality video, two-way audio, and smart alerts to keep you connected to your furry companions.

Key features include:

  • Vivid 1080p HD Video & 30-ft Night Vision: Monitor your pets with a 110° wide-angle view and 8x digital zoom, even in low-light conditions.
  • Crystal-Clear 2-Way Audio: Communicate with your pets remotely, alleviating separation anxiety and reinforcing positive behavior.
  • AI-Powered Live Motion & Sound Alerts: Receive instant notifications for human and pet identification, barking, meowing, and other activities.
  • Video History & Easy Downloads: With an optional Petcube Care subscription, replay up to 90 days of activity and save your favorite moments.
Three Petcube Cam devices with a smartphone displaying the Petcube app showing live video and alerts.

Image: The Petcube Cam devices and the accompanying mobile application interface.

2. Setup Guide

Setting up your Petcube Cam is a quick and straightforward process. Please follow these steps:

  1. Download the Petcube App: Search for 'Petcube' in your smartphone's app store (available for iOS and Android).
  2. Power On the Camera: Plug the Petcube Cam into a power outlet using the provided USB cable and power adapter. The indicator light on the camera will begin to flash.
  3. Connect to Wi-Fi: Open the Petcube app and follow the on-screen instructions to connect your camera to your home Wi-Fi network. Ensure you are connecting to a 2.4GHz Wi-Fi network, as the camera does not support 5GHz Wi-Fi.
  4. Placement: Position your Petcube Cam in a location that provides the best view of your pet's activity. The camera features flexible mounting options for various surfaces.
A hand holding a smartphone displaying the Petcube app with instructions to plug in the Petcube Cam.

Image: Step-by-step guide within the Petcube app for initial camera setup.

A Petcube Cam mounted upside down on a shelf, with a cat looking up at it.

Image: The Petcube Cam demonstrating its flexible mounting capability on a shelf.

3. Operating Your Petcube Cam

3.1 Live Video Monitoring

Access live 1080p HD video from your Petcube Cam anytime, anywhere, directly from your smartphone. The camera offers a 110-degree wide-angle view and 8x digital zoom, allowing you to see more of your pet's environment.

A dog looking at a Petcube Cam, with a smartphone in the foreground showing a close-up live view of the dog's face.

Image: Live 1080p HD video monitoring of your pet.

3.2 Two-Way Audio

Engage with your pets using the crystal-clear two-way audio feature. You can speak to them through the camera's speaker and hear their responses, such as barks or meows, through your phone's microphone. This feature is useful for comforting your pet or deterring unwanted behavior.

A puppy chewing on toilet paper, with a speech bubble saying 'Maxie, drop it!' indicating two-way audio.

Image: Utilizing two-way audio to communicate with your pet.

3.3 Smart Alerts

The Petcube Cam utilizes AI-powered technology to provide tailored instant sound and motion alerts. These alerts can identify humans and pets, notifying you of significant activity in your home. Customize alert sensitivity and types within the Petcube app.

A person petting a dog, with AI recognition labels 'Becka' and 'Good boy' highlighting human and pet identification.

Image: Smart alerts with AI-powered human and pet recognition.

3.4 Night Vision

The camera is equipped with 30-ft night vision, ensuring clear visibility of your pets and home even in complete darkness. This feature automatically activates in low-light conditions.

Two French Bulldog puppies sleeping in a dark room, illuminated by the camera's night vision.

Image: Clear night vision capability of the Petcube Cam.

3.5 Video History and Downloads (Petcube Care)

For extended video history and advanced features, consider subscribing to Petcube Care. This optional service allows you to replay up to 90 days of pet cam activity, save your favorite moments, and access smart alerts and a web interface.

A smartphone screen showing video filters and extensive video history within the Petcube app.

Image: In-app filters and video history features available with Petcube Care.

4. Maintenance

To ensure the longevity and optimal performance of your Petcube Cam, follow these maintenance guidelines:

  • Cleaning: Use a soft, dry cloth to clean the camera lens and body. Avoid using liquid cleaners or abrasive materials, as they may damage the device.
  • Placement: Ensure the camera is placed in a stable location, away from direct sunlight, heat sources, and moisture. It is designed for indoor use only.
  • Software Updates: Keep your Petcube app and camera firmware updated to the latest versions to benefit from new features and security enhancements. Updates are typically managed through the app.

5. Troubleshooting

If you encounter issues with your Petcube Cam, refer to the following common troubleshooting tips:

  • Camera Offline: Check your Wi-Fi connection. Ensure the camera is within range of your 2.4GHz Wi-Fi router. Try restarting your router and the camera by unplugging it for 10 seconds and plugging it back in.
  • Poor Video Quality: Verify your internet speed. A stable and fast internet connection is crucial for high-quality streaming. Ensure the camera lens is clean and free from dust or smudges.
  • Audio Issues: Check the microphone and speaker settings within the Petcube app. Ensure volume levels are adequate and there are no obstructions blocking the microphone or speaker on the camera.
  • App Connectivity Problems: Close and reopen the Petcube app. If the issue persists, try reinstalling the app.
  • Resetting the Camera: If other troubleshooting steps fail, you may need to perform a factory reset. Refer to the in-app help or the official Petcube support website for specific instructions on how to reset your model.

6. Specifications

FeatureDetail
Indoor/Outdoor UsageIndoor
Compatible DevicesSmartphone
Power SourceCorded Electric
Connectivity ProtocolWi-Fi (2.4GHz only)
Controller TypeAndroid, iOS
Mounting TypeTabletop Mount
ColorCam
Number of Items1 (per camera unit)
Included ComponentsPetcube Cam, USB cable, Petcube power adapter, tape, Quick start guide
Form FactorBox
Viewing Angle110 Degrees
Night Vision Range30 Feet
Item Dimensions (L x W x H)2.13 x 2.39 x 3.22 inches
Item Weight1.52 pounds
Model NamePetcube Cam
UPC854592007356

7. Warranty and Support

Petcube products are designed for reliability and performance. For detailed information regarding your product's warranty, please refer to the warranty card included in your product packaging or visit the official Petcube website.

For technical support, troubleshooting assistance, or any inquiries not covered in this manual, please contact Petcube Customer Support through the Petcube app or their official website. You can also find additional resources, including a PDF user guide, on the product's Amazon page or the Petcube support portal.

User Guide (PDF): Download Here

Related Documents - CC10US

Preview Petcube Cam User Manual: Setup, Features, and Troubleshooting
Comprehensive user manual for the Petcube Cam, covering setup for iOS and Android, features like 2-way audio and night vision, troubleshooting common issues, and information on Petcube Care and Smart Alerts.
Preview Petcube Cam CC10US Quick Start Guide - Setup, Features, and Support
Concise and SEO-optimized HTML guide for the Petcube Cam CC10US. Learn how to set up, place, and troubleshoot your pet camera. Includes product information and FCC compliance details.
Preview Petcube CC10US Cam Pet Monitoring Camera User Guide
Comprehensive user guide for the Petcube CC10US Cam, a Wi-Fi pet monitoring and security camera. Learn about product features, setup, light status indicators, placement, mounting, and support.
Preview Petcube Bites 2 User Manual and Setup Guide
This guide provides comprehensive instructions for setting up, using, and troubleshooting the Petcube Bites 2, a smart pet camera with a treat dispenser and Alexa integration.
Preview Petcube Camera User Guide: Setup, Features, and Troubleshooting
A comprehensive user guide for the Petcube Camera, covering initial setup for iOS and Android, key features like laser play and motion detection, the Petcube Care service, and troubleshooting common issues.
Preview Petcube Fountain: Smart Pet Water Dispenser - Specs, Setup & Care Guide
Discover the Petcube Fountain, an intelligent automatic water dispenser designed for cats and small dogs. This guide covers product specifications, safety precautions, step-by-step setup, operating instructions, maintenance procedures, and frequently asked questions.