1. Introduction
Thank you for choosing the SoundMAGIC S20BT Wireless Neckband Bluetooth Headphones. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device. Please read it carefully to ensure optimal performance and longevity of your headphones.
Image 1.1: SoundMAGIC S20BT Wireless Neckband Bluetooth Headphones (Blue variant shown).
2. Package Contents
Verify that all items are present in your package:
- SoundMAGIC S20BT Wireless Neckband Bluetooth Headphones
- USB Charging Cable
- Bowl-shaped Silicone Eartips (S/M/L sizes)
- Carry Pouch
- User Manual (this document)
Image 2.1: Included accessories: carry pouch, USB cable, and various eartip sizes.
3. Product Overview
The SoundMAGIC S20BT features a flexible neckband design with integrated controls and a microphone for hands-free operation.
3.1 Key Components
- Earbuds: Designed for comfortable in-ear fit with magnetic backs for secure storage.
- Neckband: Soft and flexible for comfortable wear around the neck.
- Control Unit: Located on the neckband, featuring volume controls, multi-function button, and charging port.
- Microphone: Integrated for clear call quality.
Image 3.1: Close-up of the multi-function remote control and charging port.
4. Setup
4.1 Charging the Headphones
Before first use, fully charge your S20BT headphones.
- Locate the Micro USB charging port on the control unit.
- Connect the provided USB charging cable to the headphones and a USB power source (e.g., computer, wall adapter).
- The LED indicator will show charging status (typically red while charging, blue or off when fully charged).
- A full charge takes approximately 1 hour and provides up to 20 hours of music playtime or 10 hours of talk time.
Image 4.1: The headphones offer up to 20 hours of music playback on a 1-hour charge.
4.2 Pairing with a Bluetooth Device
The S20BT headphones utilize Bluetooth 5.0 for a stable connection.
- Ensure the headphones are turned off.
- Press and hold the multi-function button (usually the center button on the control unit) for approximately 5-7 seconds until the LED indicator flashes red and blue alternately. This indicates pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth and search for available devices.
- Select "S20BT" from the list of found devices.
- Once connected, the LED indicator will typically flash blue slowly or turn off, and you may hear an audible confirmation.
- The headphones will automatically connect to the last paired device when powered on, if the device's Bluetooth is active and within range.
Image 4.2: Visual representation of the easy pairing process with a smartphone.
Important Note on Pairing:
If you experience persistent pairing issues, especially after connecting to multiple devices, it may be necessary to clear the headphones' pairing memory. To do this, power off the headphones. Then, press and hold the power button until you hear a 'dududu' sound twice. Release the button, then power on and re-pair. This resets the device's memory, allowing for a fresh connection.
5. Operating
5.1 Power On/Off
- Power On: Press and hold the multi-function button for approximately 3 seconds until the LED indicator flashes blue.
- Power Off: Press and hold the multi-function button for approximately 3 seconds until the LED indicator flashes red and then turns off.
5.2 Music Playback
- Play/Pause: Press the multi-function button once.
- Next Track: Long press the '+' (Volume Up) button.
- Previous Track: Long press the '-' (Volume Down) button.
- Volume Up: Short press the '+' button.
- Volume Down: Short press the '-' button.
5.3 Call Management
- Answer/End Call: Press the multi-function button once.
- Reject Call: Press and hold the multi-function button for approximately 2 seconds.
5.4 Voice Assistant
- Activate Voice Assistant: Double-press the multi-function button.
6. Maintenance
Proper care ensures the longevity and performance of your S20BT headphones.
- Cleaning: Use a soft, dry cloth to wipe the earbuds and neckband. Do not use harsh chemicals or abrasive materials.
- Eartips: Regularly remove and clean the silicone eartips with mild soap and water. Ensure they are completely dry before reattaching.
- Storage: When not in use, store the headphones in the provided carry pouch to protect them from dust and damage. The magnetic earbuds help prevent tangling.
- Water Resistance: The S20BT headphones are rated IPX6.0 waterproof, meaning they are resistant to high-pressure water jets. They are suitable for sports and workouts but should not be submerged in water. Ensure the charging port cover is securely closed to maintain water resistance.
Image 6.1: The soft neckband, full-aluminum housing, and magnetic design contribute to comfort and durability.
Video 6.1: Official product video showcasing the SoundMAGIC S20BT Bluetooth Neckband Earphones, highlighting features like comfortable fit, intelligent magnet design, 13.5mm dynamic drivers, 10-hour battery life, multifunction remote control, Bluetooth 5.0, IPX6.0 waterproof rating, and soft neckband.
7. Troubleshooting
If you encounter issues with your S20BT headphones, refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Headphones do not power on. | Low battery. | Charge the headphones fully (refer to Section 4.1). |
| Cannot pair with device. | Headphones not in pairing mode; previously paired with another device. | Ensure headphones are in pairing mode (flashing red/blue). If issues persist, clear pairing memory (refer to Important Note in Section 4.2). Ensure your device's Bluetooth is on and within range. |
| No sound or poor sound quality. | Volume too low; improper eartip fit; device not connected. | Adjust volume on both headphones and connected device. Ensure eartips fit snugly in your ears. Verify Bluetooth connection. |
| Intermittent connection. | Device too far; interference. | Keep your device within 10 meters (33 feet) of the headphones. Avoid strong electromagnetic interference. |
8. Specifications
Detailed technical specifications for the SoundMAGIC S20BT headphones:
- Model Name: S20BT
- Connectivity Technology: Wireless (Bluetooth)
- Bluetooth Version: 5.0
- Bluetooth Range: 10 Meters
- Audio Driver Type: Dynamic Driver
- Audio Driver Size: 13.5 Millimeters
- Impedance: 16 Ohms
- Battery Life: 20 Hours (Music Playtime)
- Charging Time: 1 Hour
- Water Resistance Level: IPX6.0 Waterproof
- Material: Aluminum (housing)
- Special Feature: Microphone Included, Magnetic Earbuds
- Weight: 5 ounces
Image 8.1: Internal view highlighting the Bluetooth 5.0 chip for stable connection.
Image 8.2: Exploded view of the 13.5mm dynamic driver for enhanced sound quality.
9. Warranty & Support
SoundMAGIC products are designed for durability and performance. For warranty information and customer support, please refer to the official SoundMAGIC website or contact your retailer. Keep your purchase receipt as proof of purchase for warranty claims.
