HyperX HHSC2X-BA-RD/G

HyperX Cloud II Wireless Gaming Headset User Manual

Model: HHSC2X-BA-RD/G

Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your HyperX Cloud II Wireless Gaming Headset. Designed for PC, PlayStation 5, and PlayStation 4, this headset offers a reliable 2.4GHz wireless connection, extended battery life, and immersive audio features.

Package Contents

  • HyperX Cloud II Wireless Headset
  • Detachable Noise-Cancelling Microphone
  • USB Wireless Dongle
  • USB-C Charging Cable
HyperX Cloud II Wireless Headset and included accessories

Image: HyperX Cloud II Wireless Headset with its detachable microphone, USB wireless dongle, and USB-C charging cable.

Product Overview

HyperX Cloud II Wireless Headset with microphone attached

Image: Front view of the HyperX Cloud II Wireless Headset with the detachable microphone connected.

Headset Components

  • Adjustable Headband: For comfortable fit.
  • Memory Foam Earcups: Designed for comfort during extended use.
  • Detachable Microphone: Flexible, noise-cancelling microphone with an LED mute indicator.
  • Power Button: Located on the left earcup.
  • Volume Wheel: For adjusting audio output level.
  • Microphone Mute Button: Toggles microphone on/off.
  • USB-C Charging Port: For recharging the headset battery.
Close-up of HyperX Cloud II Wireless headset controls on the left earcup

Image: Close-up view of the left earcup showing the power button, microphone mute button, and volume wheel.

Setup

1. Charging the Headset

  1. Connect the USB-C charging cable to the headset's charging port.
  2. Connect the other end of the cable to a USB power source (e.g., computer USB port, USB wall adapter).
  3. The LED indicator on the headset will show charging status. A full charge provides up to 30 hours of use.

2. Connecting to PC, PS5, or PS4

  1. Insert the USB Wireless Dongle into an available USB port on your PC, PlayStation 5, or PlayStation 4.
  2. Power on the headset by pressing and holding the power button until the LED indicator illuminates.
  3. The headset and dongle should automatically pair. A solid LED on both indicates a successful connection.
  4. On PC, ensure the HyperX Cloud II Wireless is selected as the default audio input and output device in your sound settings.
  5. For DTS Headphone:X Spatial Audio functionality, download and install the HyperX NGENUITY software on your PC.
HyperX Cloud II Wireless Headset with USB wireless dongle

Image: The HyperX Cloud II Wireless Headset shown alongside its USB wireless dongle, illustrating the wireless connection components.

Compatibility diagram for HyperX Cloud II Wireless Headset

Image: A diagram indicating compatibility of the HyperX Cloud II Wireless Headset with PC, PS5, and PS4. DTS Headphone:X is available on PC.

Operating Instructions

Power On/Off

  • To power on, press and hold the power button for 3 seconds.
  • To power off, press and hold the power button for 3 seconds.

Volume Control

  • Rotate the volume wheel on the left earcup up or down to adjust the headset's audio output level.

Microphone Mute

  • Press the microphone mute button on the left earcup to toggle the microphone on or off.
  • The LED indicator on the microphone tip will illuminate red when muted.

DTS Headphone:X Spatial Audio (PC Only)

  • Once HyperX NGENUITY software is installed on PC, you can activate DTS Headphone:X for enhanced positional audio.
  • Refer to the NGENUITY software interface for specific controls.

Mic Monitoring

  • The headset features built-in mic monitoring, allowing you to hear your own voice through the headset. This helps prevent speaking too loudly and ensures clear communication.
  • Mic monitoring can be adjusted or toggled via the HyperX NGENUITY software on PC.
User wearing HyperX Cloud II Wireless headset with mic monitoring icon

Image: A user wearing the HyperX Cloud II Wireless Headset, with an icon representing mic monitoring functionality.

Maintenance

Cleaning

  • Wipe the headset with a soft, dry cloth.
  • Avoid using harsh chemicals or abrasive materials.
  • The earcups are removable for cleaning or replacement. Gently pull to detach and align to reattach.
Hands demonstrating removal of an earcup from the HyperX Cloud II Wireless Headset

Image: Hands holding the HyperX Cloud II Wireless Headset and demonstrating the removal of an earcup, highlighting its replaceable design.

Battery Care

  • To maximize battery lifespan, avoid fully discharging the headset frequently.
  • Store the headset in a cool, dry place when not in use.

Troubleshooting

IssuePossible Solution
No audio from headset
  • Ensure the headset is powered on and paired with the USB dongle.
  • Check the volume wheel on the headset and system volume settings.
  • Verify the HyperX Cloud II Wireless is selected as the default audio output device.
  • Try plugging the USB dongle into a different USB port, preferably directly on the motherboard for PCs.
Microphone not working
  • Ensure the microphone is securely attached and not muted (LED off).
  • Check system sound settings to ensure the HyperX Cloud II Wireless is selected as the default input device.
  • Update headset firmware and NGENUITY software.
Headset not pairing
  • Ensure both headset and dongle are powered on.
  • Try re-pairing by pressing the small button on the dongle and then the power button on the headset.
  • Move closer to the USB dongle to rule out range issues.
Short battery life
  • Ensure the headset is fully charged before use.
  • Battery life can vary based on usage and volume levels.

Specifications

  • Model Name: Cloud II Wireless
  • Item Model Number: HHSC2X-BA-RD/G
  • Connectivity Technology: 2.4GHz Wireless
  • Headphones Fit Type: Over-Ear (Circumaural)
  • Audio Driver Type: Dynamic Driver
  • Audio Driver Size: 53 Millimeters
  • Impedance: 60 Ohm
  • Noise Control: Sound Isolation
  • Battery Life: Up to 30 Hours (at 50% headphone volume)
  • Wireless Range: Up to 20 meters
  • Compatible Devices: PC, PS5, PS4, Nintendo Switch
  • Material: Aluminum, Faux Leather, Memory Foam
  • Item Weight: 10.6 Ounces (approximately 300g)
  • Product Dimensions: 7.48 x 5.35 x 3.66 inches
  • Included Components: Headphones, Microphone, USB Dongle, Charging cable
  • UPC: 196188047842

Warranty Information

HyperX products are covered by a limited warranty. For detailed information regarding warranty terms, conditions, and duration, please refer to the official HyperX website or the warranty card included with your product. Keep your proof of purchase for warranty claims.

Support

For the latest software, firmware updates, and additional support resources, please visit the official HyperX website:

hyperx.com/ngenuity

For further assistance, contact HyperX customer support through their official channels.

HyperX Cloud II Wireless box side with NGENUITY software download information

Image: Side of the HyperX Cloud II Wireless packaging, displaying information about downloading NGENUITY software and firmware updates from hyperx.com/ngenuity.

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