1. Introduction
Thank you for choosing the Candy Smart CSTG 28TE/1-11 Top-loader Washing Machine. This appliance is designed to provide efficient and convenient laundry care with its advanced features and smart connectivity. This manual provides essential information for the safe and effective use, installation, maintenance, and troubleshooting of your new washing machine. Please read it thoroughly before first use and keep it for future reference.
Image 1.1: Front view of the Candy Smart CSTG 28TE/1-11 Top-loader Washing Machine.
2. Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, or injury to persons.
- Ensure the appliance is properly grounded.
- Do not operate the washing machine if the power cord or plug is damaged.
- Keep children and pets away from the appliance during operation.
- Do not wash items that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances.
- Always unplug the appliance before cleaning or performing maintenance.
- Do not attempt to repair or replace any part of the appliance unless specifically recommended in this manual.
3. What's in the Box
Upon unpacking your Candy Smart CSTG 28TE/1-11 Washing Machine, please ensure all components are present and undamaged:
- Candy Smart CSTG 28TE/1-11 Washing Machine Unit
- User Manual (this document)
- Water Inlet Hose
- Drain Hose (pre-attached)
- Transport Bolt Caps
If any items are missing or damaged, please contact your retailer or Candy customer service immediately.
4. Setup and Installation
The Candy Smart CSTG 28TE/1-11 is a freestanding top-loader washing machine. Proper installation is crucial for its performance and longevity.
4.1 Unpacking and Positioning
- Remove all packaging materials, including the polystyrene base and any protective film.
- Carefully remove the transport bolts located at the rear of the machine. Keep them for future transport if needed.
- Place the washing machine on a firm, level floor. Ensure there is adequate space around the appliance for ventilation and access.
4.2 Dimensions
The compact design of this washing machine allows for flexible placement. Refer to the dimensions below:
- Width: 41 cm
- Depth: 60 cm
- Height: 86 cm
Image 4.1: Product dimensions (Height: 86cm, Depth: 60cm, Width: 41cm).
4.3 Water and Electrical Connections
- Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure a tight seal to prevent leaks.
- Position the drain hose into a suitable drain pipe or sink, ensuring it is securely fixed and not kinked.
- Plug the power cord into a properly grounded electrical outlet (230V).
5. Operating Instructions
Your Candy Smart CSTG 28TE/1-11 washing machine offers a range of features designed for optimal washing performance and user convenience.
5.1 Control Panel Overview
Image 5.1: Close-up of the washing machine's control panel, featuring a digital display and rotary dial.
The control panel features a rotary dial for program selection, touch-sensitive buttons for options, and a digital display for cycle information.
5.2 Key Features
- NFC Connectivity: Connect your smartphone to the washing machine using NFC technology and the simply-Fi app to access additional content and control functions.
- KG-Detector: The machine automatically weighs your laundry and adjusts the water and energy consumption accordingly, optimizing efficiency and reducing waste.
- MIX POWER SYSTEM+: This technology allows for effective washing at lower temperatures, saving energy while achieving excellent cleaning results comparable to higher temperatures.
- Quick Cycles: Choose from several fast wash cycles (e.g., 14, 30, 44, and 59 minutes) for maximum effectiveness when you're short on time.
- Delayed Start: Program the washing cycle to start up to 24 hours later, allowing you to take advantage of off-peak electricity rates or have laundry ready when you need it.
- Smart Check-up: Use the simply-Fi app to monitor the status of your appliance and receive practical advice for troubleshooting minor issues. This feature helps extend the lifespan of your washing machine.
- Smart Cycles: Download additional programs via the simply-Fi app to find the best cycle for specific types of clothing or your lifestyle.
- Smart Touch: Candy's proximity connectivity technology allows you to enrich your washing machine with extra functions, helpful tips, and direct troubleshooting support from your smartphone.
- Gentle Touch: The innovative braking system and ergonomic design of the drum ensure a smoother and easier opening of the top lid.
6. Washing Programs
The washing machine offers a variety of programs tailored for different fabric types and levels of dirt. Select the appropriate program using the rotary dial on the control panel.
6.1 Standard Programs
The appliance comes with 4 standard programs. Consult the program guide in the full manual (available via the simply-Fi app) for detailed information on temperature, spin speed, and duration for each program.
6.2 Cycle Options
In addition to standard programs, specific cycle options like 'Wool' are available to ensure gentle care for delicate items.
7. Maintenance and Care
Regular maintenance ensures the longevity and optimal performance of your washing machine.
- Cleaning the Exterior: Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Cleaning the Detergent Dispenser: Periodically remove and clean the detergent dispenser drawer to prevent residue buildup.
- Cleaning the Filter: Regularly check and clean the pump filter to remove lint and small objects that may have accumulated.
- Drum Cleaning: Run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) periodically to clean the drum and internal components.
- Door Seal: Wipe the door seal after each wash to prevent mold and mildew buildup.
8. Troubleshooting
Before contacting customer service, refer to the following common issues and their solutions. For more detailed troubleshooting, use the Smart Check-up function via the simply-Fi app.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not start | No power; Door not closed properly; Program not selected. | Check power supply; Ensure door is securely closed; Select a program and press start. |
| Water not filling | Water tap closed; Inlet hose kinked; Water pressure too low. | Open water tap; Straighten hose; Check water supply. |
| Machine not draining | Drain hose kinked or blocked; Pump filter clogged. | Straighten or clear hose; Clean pump filter. |
| Excessive vibration/noise | Transport bolts not removed; Machine not level; Uneven load. | Remove transport bolts; Adjust leveling feet; Redistribute laundry. |
9. Specifications
Detailed technical specifications for the Candy Smart CSTG 28TE/1-11 Washing Machine:
| Specification | Value |
|---|---|
| Manufacturer | Candy |
| Model Identifier | CSTG 28TE/1-11 |
| Product Dimensions (W x D x H) | 41 x 60 x 86 cm |
| Weight | 57 Kilograms |
| Capacity | 8 Kilograms |
| Maximum Spin Speed | 1200 Revolutions per Minute |
| Installation Type | Freestanding |
| Special Features | Smart Connectivity (NFC) |
| Color | White |
| Control Type | Touch |
| Number of Standard Programs | 4 |
| Door Opening | Top-loader |
| Voltage | 230 Volts |
| Material | Stainless Steel |
| Cycle Options | Wool |
Image 9.1: Energy efficiency label (Class F) for the Candy Smart CSTG 28TE/1-11.
For more detailed energy information, visit the EPREL database.
10. Warranty and Support
10.1 Warranty Information
This Candy Smart CSTG 28TE/1-11 Washing Machine comes with a minimum manufacturer's guarantee of 24 months from the date of purchase. Please retain your proof of purchase for warranty claims. The warranty covers manufacturing defects under normal use conditions. It does not cover damage caused by improper installation, misuse, neglect, or unauthorized repairs.
10.2 Customer Support
For technical assistance, spare parts, or to schedule a service appointment, please contact Candy customer support. You can find more information and contact details on the official Candy website:
When contacting support, please have your product model number (CSTG 28TE/1-11) and serial number (if applicable) ready.
