PHILIPS DES1120W/27
Philips Wireless Doorbell Kit DES1120W/27 User Manual
Model: DES1120W/27
1. Introduction
This manual provides instructions for the installation, operation, and maintenance of your Philips Wireless Doorbell Kit, model DES1120W/27. This battery-operated doorbell system includes a receiver and a push button, offering convenience and reliability for homes, apartments, and offices. It features a wireless range of up to 150 feet, two distinct melodies, and four adjustable volume levels.
2. Package Contents
Please verify that all items are present in your package:
- 1 x Battery-Operated Receiver
- 1 x Wireless Push Button (pre-paired)
- 1 x CR2032 Battery (pre-installed in push button)
- Mounting Hardware (screws and adhesive tape)
3. Safety Information
- Battery Safety: Do not mix old and new batteries. Do not mix alkaline, standard (carbon-zinc), or rechargeable (nickel-cadmium) batteries. Dispose of used batteries properly according to local regulations.
- Keep batteries and small parts out of reach of children.
- Do not expose the doorbell components to extreme temperatures, direct sunlight, or excessive moisture.
- Do not attempt to disassemble or repair the unit yourself. Refer all servicing to qualified personnel.
4. Setup and Installation
4.1 Receiver Setup
- Open the battery compartment on the back of the receiver.
- Insert three (3) AA batteries (not included), ensuring correct polarity (+/-).
- Close the battery compartment securely.
- Place the receiver in a central location within your home, ensuring it is within 150 feet of the push button. Avoid placing it near large metal objects or other electronics that may cause interference.

Figure 1: Receiver side view indicating Battery Compartment, Volume Adjustment, and Pairing Button.
4.2 Push Button Installation
- The CR2032 battery is pre-installed in the push button.
- Before permanent mounting, test the desired location by pressing the push button and ensuring the receiver chimes.
- Mount the push button near your door using the provided screws or adhesive tape. Ensure it is at a convenient height for visitors.

Figure 2: Push button in use, sending a signal to the receiver.
4.3 Pairing (If Needed)
Your push button and receiver come pre-paired from the factory. If you need to re-pair them or pair additional push buttons (sold separately), follow these steps:
- On the receiver, press and hold the Pairing button (refer to Figure 1). The receiver will enter pairing mode, indicated by a specific light or sound.
- While the receiver is in pairing mode, press the wireless push button.
- The receiver will chime to confirm successful pairing.
5. Operation
5.1 Melody Selection
Your doorbell offers two classic melodies: Ding-dong and Westminster. To change the melody, locate the melody selection button on the receiver (refer to your device for exact button location, often combined with volume or a separate button). Press the button to cycle through the available melodies.
5.2 Volume Adjustment
The receiver has four adjustable volume levels. To adjust the volume, press the Volume button on the side of the receiver (refer to Figure 1). Each press will cycle through the volume levels.

Figure 3: Key features of the Philips Wireless Doorbell, including 4 volume levels.
6. Expansion
The Philips Wireless Doorbell system is expandable:
- You can pair up to four compatible wireless push buttons (sold separately) with a single receiver for multiple entryways.
- You can connect one push button to as many as four receivers (sold separately) for extended coverage throughout your property.

Figure 4: The system can be expanded by pairing multiple push buttons or receivers.
7. Maintenance
7.1 Battery Replacement
- Receiver: When the sound becomes weak or the unit stops functioning, replace the three (3) AA batteries. Open the battery compartment on the back, remove old batteries, insert new ones observing polarity, and close the compartment.
- Push Button: If the doorbell fails to ring when the button is pressed, the CR2032 battery may need replacement. Carefully open the push button casing, replace the CR2032 battery, and reassemble.
7.2 Cleaning
Wipe the doorbell components with a soft, dry cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish or internal components.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Doorbell does not ring. | Dead or low batteries in receiver or push button. | Replace batteries in both units. |
| Receiver and push button are out of range. | Move receiver closer to the push button. Ensure no major obstructions. | |
| Units are not paired. | Follow pairing instructions in Section 4.3. | |
| Weak or intermittent signal. | Interference from other electronic devices or metal objects. | Relocate receiver or push button away from potential sources of interference. |
| Distance is too great or too many walls/obstructions. | Reduce the distance between units or reposition them for a clearer path. |
9. Specifications
- Model: DES1120W/27
- Wireless Range: Up to 150 feet (45 meters)
- Melodies: 2 (Ding-dong, Westminster)
- Volume Levels: 4
- Receiver Power: 3 x AA batteries (not included)
- Push Button Power: 1 x CR2032 battery (included)
- Receiver Dimensions (Approx.): 4.5 in (114.3 mm) W x 3.0 in (76.2 mm) H x 1.2 in (30.4 mm) D
- Brand: PHILIPS
- Manufacturer: Jasco

Figure 5: Dimensions of the Philips Wireless Doorbell Receiver.
10. Warranty and Support
For warranty information, please refer to the documentation included with your product packaging or visit the official Philips website. For further assistance, technical support, or to view FAQs, please visit the Philips support page relevant to your region.
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