1. Introduction
This manual provides instructions for the Xgody Mate10+ smartphone. It covers device setup, operation, features, and maintenance to ensure optimal performance and user experience. The Mate10+ operates on Android 8.1, features a 5.5-inch HD display, dual 5MP cameras, and supports dual SIM functionality.
2. Package Contents
Verify that all items are present in the product packaging:
- 1 x Xgody Mate10+ Smartphone
- 1 x Charger Adapter
- 1 x USB Cable
- 1 x Phone Case
- 1 x English User Manual
- 1 x HD Film (Screen Protector)
- 1 x Tempered Film (Screen Protector)
Image: Contents of the Xgody Mate10+ smartphone package.
3. Getting Started
3.1. SIM Card and Storage Card Installation
The Xgody Mate10+ supports dual SIM dual standby, allowing the use of two SIM cards simultaneously. It has two independent card slots: one for a Nano SIM and one for a Micro SIM or a TF (microSD) card for expandable storage.
- Locate the SIM/TF card tray on the side of the device.
- Use the provided SIM ejector tool to open the tray.
- Carefully place your Nano SIM card, Micro SIM card, and/or TF card into the designated slots. Ensure correct orientation.
- Gently push the tray back into the device until it is flush.
3.2. Charging the Device
Before first use, fully charge the smartphone using the provided charger and USB cable.
- Connect the USB cable to the charger adapter.
- Plug the charger adapter into a power outlet.
- Connect the USB cable to the charging port on your phone.
- The battery icon on the screen will indicate charging status.
3.3. Powering On/Off
- To power on: Press and hold the Power button until the screen lights up.
- To power off: Press and hold the Power button, then select 'Power off' from the options on the screen.
3.4. Initial Setup
Upon first power-on, follow the on-screen prompts to complete the initial setup, including language selection, Wi-Fi connection, Google account setup, and security settings.
4. Key Features and Operation
4.1. Display
The Xgody Mate10+ features a 5.5-inch HD full-view display, providing a wide visual experience for viewing content.
Image: The 5.5-inch full-view display of the Xgody Mate10+.
Image: The compact design of the Xgody Mate10+ for easy portability.
4.2. Operating System (Android 8.1)
The device runs on Android 8.1, offering a user-friendly interface and enhanced performance for daily tasks.
Image: Android 8.1 interface on the Xgody Mate10+.
4.3. Camera
The Xgody Mate10+ is equipped with dual 5MP cameras, including a rear camera and a front beauty camera, for capturing photos and videos.
Image: Using the front camera for selfies.
4.4. Performance and Storage
The device includes 1GB RAM and 8GB internal storage (ROM), expandable up to 32GB with an external SD card, providing sufficient space for applications and media.
Image: Internal components and storage capabilities.
4.5. Connectivity
The Xgody Mate10+ is a 3G unlocked smartphone, supporting WCDMA 850/1900/2100MHz and GSM 850/900/1800/1900 MHz network bands. It is compatible with most WCDMA SIM carriers but not with CDMA carriers (e.g., Sprint, Verizon, Boost Mobile).
4.6. Security
The device supports Face ID for unlocking, providing a convenient and secure method to access your phone.
Video: Overview of Xgody Mate10+ features, including camera, processor, memory, Face ID, 5.5-inch screen, dual SIM, and Android 8.1 operating system.
5. Specifications
| Model | Mate10+ |
| Operating System | Android 8.1 |
| Display | 5.5 inch HD Full View Screen |
| RAM | 1GB |
| ROM (Internal Storage) | 8GB |
| Expandable Storage | Up to 32GB (TF card) |
| Rear Camera | 5MP |
| Front Camera | 5MP (Beauty Camera) |
| SIM Card Support | Dual SIM Dual Standby (1 Nano SIM, 1 Micro SIM or TF card) |
| Network Bands | 3G WCDMA 850/1900/2100MHz, 2G GSM 850/900/1800/1900 MHz |
| Battery Capacity | 2000mAh |
| Wireless Technologies | Bluetooth, Wi-Fi, Cellular |
| Connectivity | USB |
| GPS | GLONASS |
| Item Weight | 14 ounces |
| Product Dimensions | 0.39 x 0.39 x 0.39 inches |
6. Troubleshooting
If you encounter issues with your Xgody Mate10+, refer to the following common solutions:
- Device not powering on: Ensure the battery is charged. Connect the charger and wait a few minutes before attempting to power on again.
- Poor battery life: Reduce screen brightness, close unused apps running in the background, disable Wi-Fi/Bluetooth when not in use, and limit background data usage.
- Network connectivity issues: Check if your SIM card is properly inserted. Verify that your SIM card supports the device's network bands (3G WCDMA 850/1900/2100MHz & 2G GSM 850/900/1800/1900 MHz). Restart the device.
- Applications freezing or crashing: Close and restart the application. If the issue persists, clear the app's cache and data in Settings > Apps. Consider uninstalling and reinstalling the app.
- Slow performance: Close unnecessary background applications. Clear cache data regularly. Ensure sufficient free storage space.
- Screen unresponsive: Restart the device by holding the power button. If unresponsive, force restart by holding the power button for an extended period (usually 10-15 seconds).
7. Warranty and Support
For warranty information and technical support, please refer to the warranty card included in your product package or contact Xgody customer service through their official website or designated support channels. Keep your purchase receipt as proof of purchase for warranty claims.
