Product Overview
The Veken 95oz/2.8L Pet Fountain is an innovative and high-quality automatic water dispenser designed to encourage pets to drink more water, promoting better hydration and health. This award-winning product features a multi-stage filtration system and an ultra-quiet pump, ensuring fresh and clean water for your cats, dogs, and multiple pets.
Figure 1: Veken 95oz/2.8L Pet Fountain, Grey Plastic Model.
Key Features:
- Award-Winning Design: Recognized as a 2023 Category Winner of the Pet Innovation Awards.
- High-Quality Materials: Constructed from food-grade, BPA-free plastic for durability and safety.
- Water-Level Window & LED Light: Features a clear window and blue LED light for easy monitoring of water levels. The LED light can be turned on or off via a switch.
- Two Flow Designs: Offers a 'flower waterfall' (faucet drinking) mode and a 'gentle fountain' mode to appeal to different pet preferences.
- 5-Stage Filtration System: Includes high-density polyester fabric, hygiene-promoting silver particles, coconut shell activated carbon, and a composite scale inhibitor for superior water purification.
- Ultra-Quiet Pump: Designed for low-energy consumption and long-term, silent operation.
Setup Guide
Follow these steps to set up your Veken Pet Fountain for the first time:
- Unpack Components: Carefully remove all parts from the packaging. Ensure you have the main pet water fountain unit, flower spout, DC pump with power cord, adapter, 2 filters, 2 pre-filter sponges, instruction manual, and silicone mat.
- Clean All Parts: Wash the fountain body, lid, and flower spout thoroughly with soap and water. Rinse well to remove any residue.
- Install Pump and Filters: Place the DC pump into the designated slot at the bottom of the fountain basin. Attach a pre-filter sponge to the pump intake. Insert a filter into the filter tray, ensuring it sits securely.
- Assemble Spout: Place the flower spout onto the pump's nozzle.
- Fill with Water: Fill the fountain basin with water up to the 'MAX' line indicated on the water-level window. Do not overfill.
- Connect Power: Connect the pump's power cord to the adapter, then plug the adapter into a standard electrical outlet. The fountain will begin operating.
Figure 2: Included components of the Veken Pet Fountain.
Figure 3: Steps for easy cleaning of the fountain components.
Operating Instructions
The Veken Pet Fountain is designed for continuous operation to provide fresh, circulating water for your pets.
Water Flow Modes:
The fountain offers two distinct water flow experiences:
- Flower Waterfall: Water streams down from the petals, mimicking a faucet, which can attract pets who prefer drinking from running water.
- Gentle Fountain: Removing the flower spout allows for a bubbling, gentle fountain flow, suitable for pets who prefer a calmer water surface.
Figure 4: Illustration of the two water flow designs.
Water Level Monitoring:
The fountain features a transparent water-level window with MIN and MAX indicators. The blue LED light illuminates the water level, making it easy to see when a refill is needed. There is a switch on the power cord to control the LED light, allowing you to turn it on or off as desired.
Figure 5: Water level window with blue LED illumination.
Maintenance
Regular maintenance is essential to ensure the longevity and optimal performance of your Veken Pet Fountain, and to provide your pets with the cleanest water.
Cleaning Frequency:
- Fountain Basin and Spout: Clean the entire fountain, including the basin and spout, with soap and water every 1-2 weeks.
- Pump: Clean the pump every 2-3 weeks to prevent mineral buildup and ensure smooth operation. Disassemble the pump according to the detailed instructions in the included manual for thorough cleaning.
Filter Replacement:
The 5-stage filtration system is crucial for water quality. Replace the filters every 2-3 weeks, or more frequently if you have multiple pets or notice reduced water flow or debris.
Figure 6: Advanced 5-stage filtration system components.
Troubleshooting
If you encounter issues with your Veken Pet Fountain, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fountain not pumping water or weak flow. | Low water level, clogged pump, dirty filter. | Ensure water is above MIN level. Clean the pump thoroughly. Replace the filter. |
| Pump making unusual noise. | Low water level, debris in pump, pump needs cleaning. | Add water to the MAX level. Disassemble and clean the pump to remove any hair or debris. |
| Water appears cloudy or has an odor. | Filter needs replacement, fountain needs cleaning. | Replace the filter. Clean all fountain components thoroughly with soap and water. |
| LED light not working. | LED switch is off, power issue. | Check the switch on the power cord. Ensure the adapter is securely plugged in. |
If issues persist after attempting these solutions, please contact Veken customer support for further assistance.
Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 8.3"L x 8.3"W x 6.6"H (or 8.4 x 8.4 x 5.3 inches) |
| Item Weight | 2.05 pounds |
| Manufacturer | Veken |
| Model Number | VK664 |
| Material | Plastic |
| Color | Grey |
| Capacity | 95oz / 2.8L |
| Country of Origin | Mexico |
Figure 7: Veken Pet Fountain dimensions.
Figure 8: Applicability chart for Veken 95oz water fountain for cats & small dogs.
Warranty and Support
Veken is committed to providing high-quality products and customer satisfaction. For any product-related inquiries, technical support, or warranty claims, please contact Veken customer service. Refer to the contact information provided in the product packaging or on the official Veken website.