Introduction
This user manual provides detailed instructions for the installation, operation, and maintenance of your ANNKE CZ400 4MP PoE IP Audio Security Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety.
Key Features:
- 4MP Super HD & 4X Optical Motorized Zoom: Captures clear 4MP Super HD images (2560 X 1440 pixels) with advanced image sensor and allows 4X optical zoom with auto focus.
- Color Night Vision: Delivers clear color night vision images in low light conditions (0.005 lux) using low-light visibility tech, 120 dB true WDR, 3D DNR, BLC, and HLC.
- High-Speed Pan & Tilt: Features 330° horizontal rotation and 90° vertical tilt at up to 100°/s, supporting 300 preset positions for comprehensive coverage.
- Smart Motion Detection: Offers 7 accurate motion detection methods including line crossing, intrusion, region entrance & exit, unattended baggage, object removal, audio exception, and face recognition.
- IP66 Waterproof & IK10 Vandal-Proof: Designed for outdoor use, resistant to severe weather conditions and impacts.
- PoE Connectivity: Simplifies installation by transmitting both data and power through a single network cable.
Product Overview
The ANNKE CZ400 is a versatile dome-style security camera designed for robust outdoor surveillance. Its compact design houses powerful features for comprehensive monitoring.
Figure 1: ANNKE CZ400 Dome Security Camera
The camera features a durable housing, a high-resolution lens, and integrated audio capabilities. It is designed for easy integration into existing network systems.
Setup
1. Unboxing and Initial Inspection
Carefully open the product packaging and remove all components. Verify that all items listed in the packing list are present and undamaged. The package typically includes the camera unit, mounting hardware, and a user manual.
Video 1: Official ANNKE CZ400 Product Overview and Unboxing. This video demonstrates the camera's features and the contents of the package.
2. Physical Installation
The ANNKE CZ400 is designed for ceiling mount installation. Choose a suitable location that provides optimal viewing angles and is within reach of your network cabling. Ensure the mounting surface is strong enough to support the camera's weight.
- Mark the drilling points using the provided mounting template.
- Drill pilot holes and insert wall anchors if necessary.
- Secure the camera base to the mounting surface using the screws.
- Connect the network cable to the camera's PoE port.
- Adjust the camera's angle as needed before securing the dome cover.
3. Network Connection
This camera supports Power over Ethernet (PoE), allowing both power and data transmission over a single Ethernet cable. Connect the camera directly to a PoE-enabled NVR or a PoE switch. Alternatively, the camera can be powered via a 12V DC adapter (not included) and connected to a standard network switch.
Figure 2: Illustration of dual power supply options: via adapter or PoE cable.
For initial setup and configuration, it is recommended to connect the camera to a network with internet access. The camera supports RTSP connectivity protocol for integration with various surveillance systems.
Operating Instructions
1. Accessing the Camera Feed
To view the camera feed and configure settings, download the ANNKE Vision app (available on Google Play and App Store) or use compatible client software on your computer. Follow the app's instructions to add your camera by scanning the QR code or manually entering the device details.
Figure 3: The ANNKE Vision mobile application for camera management.
2. Pan, Tilt, and Zoom (PTZ) Control
The CZ400 features advanced PTZ capabilities. Use the controls within the ANNKE Vision app or client software to remotely adjust the camera's viewing angle. The camera supports 330° horizontal pan and 90° vertical tilt, allowing you to cover a wide area. The 4X optical zoom with auto-focus enables clear viewing of distant objects.
Figure 4: Visual representation of the camera's 330° horizontal pan and 90° vertical tilt capabilities.
3. Night Vision and Image Enhancement
The camera provides clear surveillance even in low-light conditions. It offers both black and white night vision and advanced color night vision with external lighting. Technologies like True WDR (Wide Dynamic Range) and 3D DNR (Digital Noise Reduction) enhance image clarity by compensating for extreme lighting variations and reducing image noise.
Figure 5: Comparison of 4MP Super HD image quality during the day and in black and white night vision.
4. Smart Motion Detection and AI Features
The CZ400 incorporates AI human detection and various smart behavior analysis features to provide accurate alerts and minimize false alarms. These include:
- Line Crossing Detection
- Intrusion Detection
- Region Entrance & Exit Detection
- Unattended Baggage Detection
- Object Removal Detection
- Audio Exception Detection
- Face Recognition (AI Human Detection)
Figure 6: Icons representing the seven smart behavior analysis features of the camera.
Configure these detection zones and sensitivity settings within the camera's software or app to receive instant app pushes and email alerts when motion events occur.
5. Audio Recording
The camera is equipped with a high-fidelity microphone for one-way audio recording. This feature allows you to capture audio alongside video, providing a more complete surveillance record. Ensure audio recording is enabled in the camera's settings if desired.
Figure 7: Visual representation of the camera's audio recording capability.
Maintenance
1. Cleaning and Care
Despite its IP66 waterproof and IK10 vandal-proof ratings, regular cleaning helps maintain optimal performance. Gently wipe the camera's dome and housing with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials that could damage the lens or finish. Ensure the anti-fog function is active in cold or humid environments for clear video.
2. Storage Management
The camera supports local storage via a TF (microSD) card up to 256 GB (card not included). It also supports Network Attached Storage (NAS) using NFS, SMB/CIFS protocols for extended recording and backup. Regularly check the storage status and manage recordings to prevent data loss.
Figure 8: Diagram showing support for up to 256GB local TF card storage and NAS.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No image/video feed | Power issue, network cable disconnected, incorrect IP address. | Check power connection (PoE or adapter). Ensure network cable is securely connected. Verify camera's IP address and network settings. |
| Poor image quality | Dirty lens, insufficient lighting, incorrect focus. | Clean the camera lens. Ensure adequate lighting for color night vision or verify IR illuminators are active for B&W. Adjust focus via the app/software. |
| Motion detection not working | Detection zones not configured, sensitivity too low, firmware outdated. | Configure motion detection zones and adjust sensitivity in the camera settings. Ensure the latest firmware is installed. |
| PTZ control unresponsive | Network latency, camera motor issue, software glitch. | Check network connection stability. Restart the camera. If the issue persists, contact technical support. |
Specifications
| Feature | Detail |
|---|---|
| Model | CZ400 |
| Video Capture Resolution | 4 MP (2560 x 1440 pixels) |
| Optical Zoom | 4X |
| Pan Range | 330° |
| Tilt Range | 90° |
| Connectivity Technology | Wired (PoE), RTSP |
| Ingress Protection Rating | IP66 (Waterproof) |
| Vandal Resistance | IK10 |
| Storage Support | Up to 256 GB TF Card, NAS (NFS, SMB/CIFS) |
| Frame Rate | 30 fps |
| Power Source | PoE (Power over Ethernet) or 12V DC |
| Operating Temperature | Up to 60°C |
| Mounting Type | Ceiling Mount |
Warranty and Support
For warranty information, technical support, and frequently asked questions, please visit the official ANNKE website or contact their customer service. You can also find additional resources and product updates on the ANNKE Brand Store on Amazon.
