Konftel 300IPx (910101084)
Konftel 300IPx SIP Conference Phone User Manual
Model: 300IPx (910101084)
Brand: Konftel
Introduction
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your Konftel 300IPx SIP Conference Phone. Please read this manual carefully before using the device to ensure optimal performance and longevity.
The Konftel 300IPx is designed for clear and efficient conference calls, featuring Omnisound audio technology and integration with the Konftel Unite app for intuitive control.

Image: The Konftel 300IPx conference phone, a black, oval-shaped device with a central keypad and display, is shown alongside a white smartphone displaying the orange Konftel Unite app interface. This illustrates the phone's design and its compatibility with the mobile application for enhanced control.
Setup
Package Contents
Verify that all components are present in the package.
Power Connection
The Konftel 300IPx is powered by Power over Ethernet (802.3af PoE). Connect an Ethernet cable from a PoE-enabled switch or PoE injector (sold separately) to the LAN port on the conference phone.
Note: If PoE is not available, a separate PoE injector is required.
Initial Configuration
The device is SIP-based for integration with leading SIP-based IP PBX and Softswitch platforms. Configuration is typically done via a web-based interface.
- Connect the Konftel 300IPx to your network.
- Obtain the IP address of the device (refer to your network's DHCP server or the device's display if available).
- Access the web-based configuration interface by entering the IP address into a web browser.
- Follow the on-screen prompts to configure SIP settings, network parameters, and user accounts.
Operating Instructions
Basic Call Functions
- Making a Call: Dial the desired number using the keypad and press the green call button.
- Answering a Call: Press the green call button when the phone rings.
- Ending a Call: Press the red end call button.
- Volume Adjustment: Use the volume up/down buttons on the device.
- Mute Microphone: Press the mute button to temporarily disable the microphone.
Conference Calls
The Konftel 300IPx features a built-in bridge for 5-way calls.
- Initiating a Conference: While on an active call, use the conference guide or add participant function to dial another number.
- Adding Participants: Once the new participant answers, select the option to merge calls to create a conference.
- The conference guide helps you set up group calls with the touch of a button.
Konftel Unite App Integration
The Konftel Unite app allows for easy management of the conference phone.
- One Touch Conferencing: Initiate meetings directly from the app.
- Contact Management: Call contacts and groups from your personal contact book.
- Phone Control: Control the phone's functions during the meeting via the app.
- NFC: Use NFC for swift connection to the Konftel Unite mobile app.
Recording Meetings
The device supports up to a 2 GB SD memory card to record your meetings and conference calls for archiving and future reference.
- Insert a compatible SD card into the designated slot.
- Access the recording function through the phone's menu or web interface.
- Start and stop recordings as needed during a call.
Maintenance
Cleaning
To clean the Konftel 300IPx, use a soft, dry cloth. Do not use abrasive cleaners or solvents, as these may damage the surface.
Software Updates
Periodically check the Konftel website for firmware updates to ensure optimal performance and access to new features. Updates can typically be applied via the web-based configuration interface.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No power/Device not turning on | No PoE connection or faulty PoE injector/switch port. | Ensure Ethernet cable is securely connected. Verify PoE source is active. Test with a different PoE port or injector. |
| No dial tone/Cannot make calls | SIP registration failure, network issue, or incorrect configuration. | Check network connectivity. Verify SIP account details and registration status in the web interface. Contact your IT administrator or service provider. |
| Poor audio quality (echo, static) | Environmental interference, incorrect microphone placement, or network latency. | Ensure the phone is placed centrally in the room. Adjust microphone sensitivity or use the equalizer in settings. Check network quality. |
| Konftel Unite app not connecting | NFC issue, app not running, or network connectivity problems between phone and mobile device. | Ensure NFC is enabled on your mobile device. Restart the Konftel Unite app. Verify both devices are on the same network. |
For further assistance, please refer to the official Konftel support resources or contact your system administrator.
Specifications
- Model: Konftel 300IPx (910101084)
- Audio Technology: Omnisound
- Conference Call Capability: 5-way built-in bridge
- Power Source: Power over Ethernet (802.3af PoE)
- Connectivity: SIP-based, NFC for Konftel Unite app
- Recording: Supports up to 2 GB SD memory card
- Phone Book: 50 contacts, 20 call groups
- Compatible Devices: UC, Softphones, Smartphones, Tablet, MAC, SIP based IP PBX, Softswitch platforms
- Dimensions: 11.81 x 10.59 x 5.91 inches (Package Dimensions)
- Weight: 4.75 pounds (Item Weight)
- Color: Black
Warranty and Support
For information regarding product warranty, please refer to the documentation included with your Konftel 300IPx or visit the official Konftel website.
For technical support, software updates, and additional resources, please visit the Konftel support portal or contact your authorized Konftel reseller.
Note: Protection plans may be available separately from third-party providers.
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