1. Introduction
Thank you for choosing the Real Flame Centennial Grand Electric Fireplace. This manual provides essential information for the safe assembly, operation, and maintenance of your new electric fireplace. Please read all instructions carefully before use and retain this manual for future reference.
The Centennial Grand Electric Fireplace features a classic mantel design with a large VividFlame electric firebox. It offers realistic flame effects, supplemental heating, and convenient controls, designed to enhance the warmth and ambiance of your living space.
Image 1.1: The Real Flame Centennial Grand Electric Fireplace, showcasing its elegant black finish and realistic flame effect.
2. Safety Information
WARNING: To reduce the risk of fire, electric shock, or injury, read all instructions before using this appliance.
- Always plug the fireplace directly into a wall outlet. Never use with an extension cord or relocatable power tap.
- Ensure the power cord is not pinched or routed under carpets or other coverings.
- Do not operate the fireplace if the cord or plug is damaged, or if the heater has malfunctioned or been dropped.
- Keep combustible materials such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater.
- This fireplace is equipped with an Automatic Safety Shut-Off feature to prevent overheating. If the heater overheats, it will automatically turn off. Unplug the unit, wait 10 minutes, and then plug it back in.
- An Anti-Topple Safety Device is included to prevent accidental tipping. Ensure it is properly installed during assembly.
- The mantel supports up to 30 lbs. A television can be hung above the mantel, but should not be placed directly on it.
- This product is CSA and FCC certified for safety and quality standards.
Image 2.1: Visual representation of the CSA and FCC certifications, one-year limited warranty, and automatic safety shut-off feature.
3. Package Contents
Before beginning assembly, ensure all parts are present and undamaged. If any parts are missing or damaged, do not attempt to assemble the product. Contact customer support for assistance.
The package includes:
- Mantel
- Replaceable Electric Fireplace Heater Insert
- Remote Control
- 6-foot Power Cord with Lay-Flat Plug
- Anti-Topple Safety Device
- Hardware for Assembly
4. Setup and Assembly
Assembly of the Real Flame Centennial Grand Electric Fireplace is required. It is recommended to have two adults for assembly. Follow the detailed instructions provided in the separate assembly guide included with your product. Ensure all hardware is securely fastened before use.
Key Assembly Points:
- Unpack all components and verify against the parts list.
- Assemble the mantel structure according to the step-by-step diagrams.
- Carefully insert the electric fireplace heater into the mantel opening.
- Install the anti-topple safety device to secure the fireplace to a wall, if desired, for added stability.
- Place the assembled fireplace on a flat, level surface.
Image 4.1: Illustrates the overall dimensions of the fireplace (15.5"D x 55.5"W x 43.25"H) and indicates that assembly is required.
5. Operation
The Real Flame Centennial Grand Electric Fireplace is designed for ease of use, featuring both digital touch controls on the unit and a convenient remote control.
5.1 Powering On/Off
- Plug the 6-foot power cord into a standard three-prong 120V outlet.
- Press the power button on the unit or remote control to turn the fireplace on or off.
5.2 Flame Effects
The VividFlame electric firebox offers realistic flame effects with multiple customization options:
- Six Flame Colors: Cycle through various flame colors to match your mood or decor.
- Five Flame Brightness Levels: Adjust the intensity of the flames from a subtle glow to a vibrant blaze.
- The heater can be turned off independently, allowing you to enjoy the comforting ambiance of the flames year-round without heat.
Image 5.1: Displays the six distinct flame color options available, from traditional orange and red to blue and multi-color effects.
5.3 Heating Function
The electric fireplace insert provides supplemental heat for areas up to 1,000 sq ft.
- Heat Output: 5100 BTUs.
- Adjustable Thermostat: Set your desired room temperature. The heater will cycle on and off to maintain the setting.
- The heater operates quietly and efficiently.
5.4 Timer Function
Utilize the multiple timer function to set the fireplace to automatically turn off after a specified duration, offering convenience and energy savings.
Image 5.2: A detailed view of the electric insert, highlighting digital touch controls, dynamic glowing embers, and the automatic safety shut-off.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric fireplace.
6.1 Cleaning
- Always unplug the fireplace before cleaning.
- Wipe the mantel and exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Gently clean the glass panel with a soft cloth. Avoid harsh chemicals that may scratch the surface.
- Periodically vacuum the air intake and exhaust vents to prevent dust buildup, which can affect heating efficiency.
6.2 Storage
If storing the fireplace for an extended period, ensure it is clean and dry. Store in a cool, dry place, preferably in its original packaging to protect it from dust and damage.
7. Troubleshooting
Refer to the following table for common issues and their solutions. If the problem persists, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power, tripped circuit breaker, power button not pressed. | Check power cord connection. Reset circuit breaker. Press power button on unit or remote. |
| Heater not producing heat. | Heat function off, thermostat set too low, safety shut-off activated. | Ensure heat function is enabled. Increase thermostat setting. Unplug for 10 minutes to reset safety shut-off. |
| Flames are not visible or flickering. | Flame effect off, brightness set too low. | Activate flame effect. Increase flame brightness level. |
| Remote control not working. | Dead batteries, obstruction, remote out of range. | Replace batteries. Remove obstructions. Ensure remote is within range of the unit. |
| Unit makes unusual noises. | Dust buildup in fan, loose component. | Unplug and clean vents. If noise persists, contact customer support. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Real Flame |
| Model Name | Centennial Grand (Model 8770E-BK) |
| Product Dimensions | 15.5"D x 55.5"W x 43.25"H |
| Item Weight | 140 Pounds |
| Material | Wood |
| Finish Type | Painted (Black) |
| Installation Type | Freestanding |
| Power Source | Corded Electric |
| Power Consumption | 1500 Watts |
| Heat Output | 5100 British Thermal Units (BTUs) |
| Heating Coverage | Up to 1,000 sq ft (supplemental heat) |
| Ventilation Type | Vent Free |
| Special Feature | Adjustable flame colors/brightness, thermostat, timer, remote control, automatic safety shut-off, anti-topple device. |
| Certifications | CSA, FCC |
| UPC | 752370877019 |
Image 8.1: Technical drawing showing the precise dimensions of the electric fireplace insert for installation purposes.
9. Warranty & Support
9.1 Limited Warranty
This Real Flame Centennial Grand Electric Fireplace comes with a One Year Limited Warranty. This warranty covers manufacturing defects in materials and workmanship under normal use. Please refer to the warranty card included with your product for full terms and conditions.
9.2 Customer Support
For technical assistance, missing parts, or warranty claims, please contact Real Flame customer support. Have your model number (8770E-BK) and proof of purchase ready when contacting support.
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