1. Introduction
Thank you for choosing the 360 C50 Robot Vacuum Cleaner. This intelligent 2-in-1 device is designed to simplify your home cleaning with its powerful vacuuming and efficient mopping capabilities. Featuring smart navigation, multiple cleaning modes, and automatic self-charging, the C50 ensures a thorough clean with minimal effort.

Figure 1: 360 C50 Robot Vacuum Cleaner and accessories.
2. Product Features
- 2-in-1 Vacuum and Mop: Seamlessly switches between vacuuming and mopping for comprehensive floor cleaning.
- Powerful Suction: Equipped with 2600Pa of strong suction power to effectively pick up dust, debris, and pet hair.
- Ultra-Thin Design: At only 3.11 inches thin, it can easily clean under furniture.
- Smart Navigation: Utilizes 18 types of sensors for efficient zigzag route cleaning, avoiding obstacles and ensuring multi-room coverage.
- Intelligent Water Tank: Precisely controls water flow for optimal mopping performance.
- Multiple Cleaning Modes: Offers Scheduled, Deep, Edge, and Spot Cleaning modes to suit various cleaning needs.
- Automatic Self-Charging: Automatically returns to its charging dock when battery is low.
- Control Options: Can be controlled via Smart IR Remote Control, mobile app, or voice commands (Amazon Echo, Google Home compatible).
Figure 2: 2-in-1 Vacuuming and Mopping with separate dust bin (0.51L) and water tank (0.3L).
Figure 3: Suction power levels from Quiet (600Pa) to Max (2600Pa).
3. Setup Guide
3.1 Unpacking and Placement
- Carefully remove all components from the packaging.
- Place the charging dock against a wall on a hard, level surface. Ensure there are no obstacles within 1 meter (3 feet) to the sides and 2 meters (6 feet) in front of the dock.
- Connect the power adapter to the charging dock and plug it into a wall outlet.
3.2 Initial Charging
Place the robot vacuum onto the charging dock. The indicator light on the robot will show charging status. For first-time use, fully charge the robot before operation (approximately 4-5 hours).
Figure 4: Automatic self-charging feature.
3.3 Installing Components
- Side Brushes: Snap the side brushes onto their respective posts on the underside of the robot.
- Dust Bin: Ensure the dust bin is properly inserted into the robot.
- Water Tank (for mopping): Fill the water tank with clean water. Attach the mopping pad to the tank and slide the tank into the designated slot on the robot.
3.4 App Connection
Download the '360 Robot' app from your smartphone's app store. Follow the in-app instructions to connect your robot to your home Wi-Fi network. Note: The robot supports 2.4GHz Wi-Fi networks only.
4. Operating Instructions
4.1 Power On/Off
Press and hold the 'Clean' button on the robot or the power button on the remote control to power on or off the device.
4.2 Cleaning Modes
The 360 C50 offers four distinct cleaning modes:
- Full House Cleaning: The robot cleans the entire accessible area in a systematic zigzag pattern.
- Edge Cleaning: The robot focuses on cleaning along walls and furniture edges.
- Spot Zigzag Cleaning: Ideal for concentrated dirty areas, the robot cleans a specific spot in a zigzag pattern.
- Spot Spiral Cleaning: For highly concentrated dirt, the robot cleans a small area in an expanding spiral pattern.
Figure 5: Cleaning patterns available via app and remote.
4.3 Using the Remote Control
The included IR remote control allows for direct command of the robot. You can start/pause cleaning, select cleaning modes, direct the robot manually, and send it back to the charging dock.
4.4 Using the Mobile App
The '360 Robot' app provides advanced control and monitoring features, including:
- Starting/stopping cleaning.
- Selecting cleaning modes and suction power.
- Setting cleaning schedules.
- Viewing cleaning history and real-time cleaning map.
- Receiving notifications.
4.5 Automatic Return to Charge
When the battery level is low, the robot will automatically return to its charging dock to recharge. Ensure the charging dock is accessible and free of obstacles.
5. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your 360 C50 robot vacuum.
5.1 Emptying the Dust Bin
It is recommended to empty the dust bin after each cleaning cycle, especially if you have pets. Press the release button to remove the dust bin, open it, and discard the contents. Clean the filter as needed.
5.2 Cleaning Brushes
- Main Brush: Remove the main brush cover and lift out the brush. Use the cleaning tool to remove hair and debris tangled around the brush.
- Side Brushes: Periodically check and clean the side brushes. If they are worn or damaged, replace them.
5.3 Cleaning the Water Tank and Mopping Pad
After mopping, empty any remaining water from the tank. Remove and clean the mopping pad. It can be hand-washed or machine-washed. Allow both to air dry completely before reattaching.
Figure 6: Intelligent water tank for mopping.
5.4 Cleaning Sensors
Wipe the cliff sensors, wall sensors, and charging contacts on the robot and charging dock with a clean, dry cloth to ensure proper function.
6. Troubleshooting
If your 360 C50 robot vacuum encounters an issue, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not charge. | Charging contacts are dirty; Power adapter not connected. | Clean charging contacts; Ensure power adapter is securely plugged in. |
| Robot cannot connect to Wi-Fi/App. | Incorrect Wi-Fi password; Router is 5GHz only; Weak Wi-Fi signal. | Verify password; Ensure router supports 2.4GHz; Move robot closer to router. |
| Poor cleaning performance. | Dust bin full; Brushes tangled; Filter clogged. | Empty dust bin; Clean main and side brushes; Clean/replace filter. |
| Robot gets stuck frequently. | Too many obstacles; Cliff sensors dirty. | Clear obstacles from cleaning path; Clean cliff sensors. |
| Robot does not return to charging dock. | Charging dock is blocked or moved; Robot is too far from dock. | Ensure clear path to dock; Manually place robot near dock. |
7. Specifications
| Feature | Detail |
|---|---|
| Brand | 360 |
| Model Number | C50 |
| Suction Power | 2600 Pa (Max) |
| Product Dimensions | 12.4 x 12.4 x 3.11 inches |
| Item Weight | 7.7 pounds |
| Dust Bin Capacity | 0.51 Liters |
| Water Tank Capacity | 0.3 Liters |
| Battery Life | Up to 90 minutes |
| Control Method | Remote, App, Voice (Amazon Echo, Google Home) |
| Filter Type | Cartridge |
| Manufacturer | 360 Smart Network |
| Date First Available | October 27, 2020 |
8. Warranty and Support
360 Smart Life provides a 12-month warranty for the C50 Robot Vacuum Cleaner. For any questions, technical assistance, or warranty claims, please contact our customer support team. We are committed to providing efficient communication and support.
For more information, please visit the official 360 Smart Life website or refer to the contact details provided in your product packaging.







