1. Introduction
This instruction manual provides essential information for the safe and efficient use of your Xiaomi Redmi 20000mAh Fast Charge Power Bank. This high-capacity portable charger is designed to provide reliable power for a wide range of electronic devices, including smartphones, tablets, and other USB-powered gadgets, ensuring you stay connected on the go.

Figure 1: Front view of the Xiaomi Redmi 20000mAh Power Bank.
2. Key Features
- High Capacity: Equipped with a 20000mAh (74Wh) battery, capable of multiple charges for most smartphones and tablets.
- 18W Two-Way Fast Charging: Supports fast charging for both the power bank itself and connected devices, significantly reducing charging times.
- Dual USB-A Output Ports: Allows for simultaneous charging of two devices.
- Dual Input Ports: Features both USB-C and Micro-USB input options for convenient recharging of the power bank.
- Advanced Safety Protection: Built-in smart USB charging controller provides protection against overcharge, over-discharge, overcurrent, short circuit, and overheating.
- Wide Compatibility: Compatible with a broad range of devices, including iPhone, Samsung, Android smartphones, and other digital devices.
3. Setup and Initial Use
3.1 Charging the Power Bank
Before first use, fully charge your Xiaomi Redmi Power Bank. Use a compatible USB-C or Micro-USB cable and a power adapter (not included) to connect the power bank to a power source. The LED indicator lights will show the charging progress.

Figure 2: The power bank can be recharged via its USB-C or Micro-USB input ports.
It is recommended to use an 18W or higher power adapter for optimal fast charging of the power bank itself.
4. Operating Instructions
4.1 Charging External Devices
To charge your devices, connect them to one of the two USB-A output ports on the power bank using a suitable charging cable. The power bank will automatically begin charging your device. You can charge two devices simultaneously.

Figure 3: The power bank features dual USB-A output ports and dual input ports (USB-C and Micro-USB).
4.2 Checking Battery Level
Press the power button located on the side of the power bank to check the remaining battery level. The LED indicator lights will illuminate to show the current charge status:
- Four LEDs: 75-100% charge
- Three LEDs: 50-75% charge
- Two LEDs: 25-50% charge
- One LED: 0-25% charge (recharge soon)
5. Care and Maintenance
- Avoid exposing the power bank to extreme temperatures (hot or cold), direct sunlight, or high humidity.
- Do not drop, disassemble, or attempt to repair the device yourself.
- Keep the power bank away from water and other liquids.
- Clean the surface with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- For long-term storage, charge the power bank to approximately 50-75% and store it in a cool, dry place. Recharge every 3-6 months to maintain battery health.
6. Troubleshooting
6.1 Power Bank Not Charging
- Ensure the charging cable is securely connected to both the power bank and the power adapter.
- Verify that the power adapter is functioning correctly and connected to a live power outlet.
- Try using a different charging cable or power adapter.
6.2 Device Not Charging from Power Bank
- Check if the power bank has sufficient charge by pressing the power button.
- Ensure the charging cable connecting your device to the power bank is not damaged and is securely connected.
- Try using a different USB-A output port or a different charging cable.
- Confirm your device is compatible with the power bank's output specifications.
6.3 Slow Charging
- Ensure both the power bank and the connected device support fast charging.
- Use a high-quality, fast-charging compatible cable.
- Avoid using your device extensively while it is charging.
7. Specifications
| Feature | Detail |
|---|
| Battery Capacity | 20000mAh (74Wh) |
| Fast Charging | 18W Two-Way Fast Charge |
| Input Ports | USB-C, Micro-USB |
| Output Ports | Dual USB-A |
| Voltage | 5.1 Volts |
| Battery Cell Composition | Lithium Polymer |
| Dimensions | 6.77 x 3.9 x 1.54 inches |
| Item Weight | 1.14 pounds |
| Manufacturer | Xiaomi |
8. Warranty and Support
For detailed warranty information, please refer to the warranty card included with your product packaging or visit the official Xiaomi website. For technical support or further assistance, please contact Xiaomi customer service or visit the Xiaomi Store on Amazon.