Hiseeu 5MP Wireless Outdoor Security Camera System

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Hiseeu 5MP Wireless Outdoor Security Camera System. This system includes an 8-channel 3MP NVR and four 5MP (2560x1920P) wireless IP66 waterproof cameras, designed for reliable outdoor surveillance with advanced features like night vision, motion detection, and two-way audio.

2. Package Contents

Please verify that all items are present in your package:

• 1 x 8-Channel 3MP NVR (Network Video Recorder)
• 4 x 5MP Wireless IP66 Waterproof Cameras (2 PTZ, 2 Bullet)
• Power Adapters for NVR and Cameras
• USB Mouse
• Ethernet Cable
• Mounting Screw Kits
• User Manual
• 1TB Hard Drive (pre-installed in NVR)

3. Safety Information

• Ensure proper power supply to avoid electrical hazards.
• Install cameras in secure locations to prevent tampering.
• Avoid direct exposure of cameras to extreme temperatures or corrosive environments beyond their IP66 rating.
• Do not attempt to disassemble or modify the devices.

4. Setup Guide

4.1 Physical Installation

The cameras are designed for outdoor use with an IP66 waterproof rating. While wireless for data transmission, they require a plugin power cable for operation. Ensure the mounting surface is stable and provides a clear field of view.

Image: Hiseeu IP66 Waterproof Bullet Camera mounted outdoors, demonstrating its resistance to rain. This camera is suitable for various weather conditions.

Use the provided screw kits to securely mount the cameras. For the PTZ cameras, ensure there is enough clearance for full pan and tilt movement.

4.2 NVR and Camera Power Connection

Connect the NVR to a power outlet using its dedicated power adapter. Connect each camera to its respective power adapter. The cameras and NVR are pre-paired from the factory for easy setup.

Image: A diagram illustrating the 'Auto Pair, True Plug and Play' feature, showing the wireless connection between the Hiseeu NVR and cameras via 2.4GHz WiFi.

4.3 EseeCloud App Setup

Download the EseeCloud app from your mobile app store. Register an account and follow the in-app instructions to add your devices. You can scan the QR code on the camera or use the LAN scan feature to detect the NVR and cameras.

4.4 Network Configuration

The system supports 2.4GHz WiFi connectivity. Ensure your router is broadcasting on this frequency. For initial setup or if wireless connection is unstable, you can connect the NVR to your router via an Ethernet cable.

5. Operating Instructions

5.1 Live View and Playback

Access live camera feeds through the EseeCloud app or a connected monitor. You can switch between standard definition (SD) and high definition (HD) resolution for optimal viewing.

Image: A visual comparison demonstrating the superior clarity of 5MP resolution (2560x1920) compared to 1080P and 960P, highlighting the detailed image quality of the Hiseeu cameras.

5.2 Pan, Tilt, and Zoom (PTZ) Control

For PTZ cameras, use the EseeCloud app to remotely control vertical rotation up to 90° and horizontal rotation up to 320°. The system also supports 5X digital zoom.

Image: A Hiseeu 3MP PTZ camera mounted on a wall, illustrating its pan (0-320°) and tilt (0-90°) capabilities, controlled remotely via a mobile phone app.

5.3 Two-Way Audio

The built-in microphone and speaker allow for two-way communication through the camera. You can speak to individuals near the camera using the EseeCloud app.

Image: A scenario depicting the two-way audio function, where a person uses a mobile app to communicate with someone at the doorstep through the camera's speaker.

5.4 Motion Detection and Alerts

Configure motion detection zones and sensitivity settings within the EseeCloud app. When movement is detected, the system will send an alert to your phone. The system can differentiate between human and other movements to reduce false alarms.

Image: An illustration of the camera's humanoid and motion detection capabilities, showing how it triggers a light alarm and sends app notifications upon detecting human activity.

5.5 Smart Night Vision

The cameras are equipped with smart night vision, offering three modes: full-color night vision (with white LEDs), infrared night vision (black and white), and smart night vision (switches between color and IR based on detection).

Image: A split view demonstrating the camera's night vision capabilities, showing both clear color night vision and traditional infrared (black and white) night vision.

5.6 Recording and Storage

The NVR comes with a pre-installed 1TB hard drive, supporting over 30 days of 24-hour continuous recording for four cameras. H.265+ video compression technology doubles data compression ratio compared to H.264, saving up to 50% storage space while maintaining video quality.

Image: An illustration comparing H.265+ and H.264 compression, showing that H.265+ offers 50% more storage efficiency with a 1TB hard drive, allowing for extended recording periods.

6. Maintenance

6.1 Cleaning

Regularly clean the camera lenses with a soft, damp cloth to ensure clear image quality. Do not use harsh chemicals or abrasive materials.

6.2 Firmware Updates

Check the EseeCloud app periodically for firmware updates. Keeping your system updated ensures optimal performance and security.

6.3 Storage Management

The 1TB hard drive will automatically overwrite older footage when full. You can manage recording settings and format the hard drive via the NVR interface or EseeCloud app if needed.

7. Troubleshooting

7.1 No Video Feed

• Check if the camera and NVR are powered on.
• Verify network connection for both NVR and cameras.
• Ensure cameras are within WiFi range of the NVR.

7.2 Poor WiFi Connection

• Relocate cameras closer to the NVR or WiFi router.
• Ensure no major obstructions (thick walls, metal objects) are blocking the signal.
• Confirm your WiFi is 2.4GHz, as the system does not support 5GHz.

7.3 Frequent/Infrequent Motion Alerts

• Adjust motion detection sensitivity in the EseeCloud app.
• Define specific motion detection areas to exclude irrelevant zones.

7.4 Hard Drive Not Recording

• Check the hard drive status in the NVR settings.
• Ensure the hard drive is not full; if so, it will overwrite older data.
• Format the hard drive if issues persist (this will erase all data).

8. Specifications

9. Warranty and Support

9.1 Warranty

The Hiseeu Security Camera System comes with a 12-month limited warranty. The actual warranty period shall be implemented according to the requirements of local laws and regulations.

9.2 Customer Support

For any questions or assistance, please utilize the following support channels:

• EseeCloud App Online Support: The EseeCloud app provides one-on-one 7/24 online support. You can contact support directly through the app to resolve issues.
• Email Support: Contact Hiseeu support via email at johnny@hiseeu.com.
• Phone Support: For immediate assistance, call +19173381084.