HUAWEI WS5800

HUAWEI WiFi Mesh Router WS5800 (2-Pack) User Manual

Model: WS5800

1. Product Overview

The HUAWEI WiFi Mesh Router WS5800 (2-Pack) provides a seamless and robust Wi-Fi 5 Mesh system designed to deliver extensive and stable wireless coverage throughout your home or office. This system includes two mesh units that work together to eliminate Wi-Fi dead zones and ensure consistent performance across all connected devices.

Key Features:

  • Maximum Wi-Fi coverage for large areas.
  • One-touch connection for easy device pairing.
  • Improved coverage and performance through mesh technology.
  • AC2200 Tri-band Wi-Fi for high-speed data transfer.
Two HUAWEI WiFi Mesh Router WS5800 units, white cylindrical design with a glowing blue base.

Image 1.1: The HUAWEI WiFi Mesh Router WS5800 (2-Pack) units.

2. Safety Information

Please read and follow all safety instructions carefully to prevent accidents and ensure proper operation of your device.

  • Do not expose the device to extreme temperatures, direct sunlight, or humid environments.
  • Use only the power adapters provided with the device.
  • Avoid placing the device near water or flammable materials.
  • Do not attempt to disassemble or repair the device yourself. Contact qualified service personnel for assistance.
  • Keep the device out of reach of children and pets.

3. Setup Guide

Setting up your HUAWEI WiFi Mesh Router system is a straightforward process. Follow these steps for a quick and efficient installation.

3.1. Package Contents

Before you begin, ensure all components are present:

  • 2 x HUAWEI WiFi Mesh Routers (WS5800)
  • 2 x Power Adapters
  • 2 x Network Cables
  • 1 x Quick Start Guide (or similar manual)

3.2. Initial Setup (Main Router)

  1. Connect the Main Router: Connect one of the mesh routers to your existing modem or internet service provider's (ISP) device using one of the provided network cables. Plug one end into the WAN port of the mesh router and the other into a LAN port on your modem.
  2. Power On: Connect the power adapter to the main router and plug it into a power outlet. Wait for the indicator light at the base of the router to turn steady blue, indicating it's ready.
  3. Download HUAWEI AI Life App: Scan the QR code on the router or search for 'HUAWEI AI Life' in your smartphone's app store (Android/iOS) and install the application.
  4. Configure Network: Open the AI Life app, tap 'Add Device', and follow the on-screen instructions to set up your new Wi-Fi network name (SSID) and password.
Rear view of a HUAWEI WiFi Mesh Router WS5800 unit showing the power port, WAN port, and three LAN ports.

Image 3.1: Rear ports of the HUAWEI WiFi Mesh Router WS5800.

3.3. Adding the Second Mesh Unit

Once the main router is configured, you can easily add the second unit to expand your mesh network.

  1. Placement: Place the second mesh unit in an area where you want to extend Wi-Fi coverage, ideally within range of the main router.
  2. Power On: Connect the power adapter to the second unit and plug it into a power outlet. Wait for the indicator light to turn on.
  3. One-Touch Pairing: Press the 'H' button on the main router, then within two minutes, press the 'H' button on the second mesh unit. The indicator light on the second unit will flash and then turn steady blue when successfully connected to the mesh network.
  4. Verify Connection: Use the AI Life app to confirm that both units are part of the mesh network and are providing optimal signal strength.
Diagram illustrating Wi-Fi coverage extending across multiple floors of a house with mesh routers.

Image 3.2: Illustration of whole-home Wi-Fi coverage with a mesh system.

4. Operating Instructions

Your HUAWEI WiFi Mesh system is designed for ease of use and optimal performance.

4.1. Network Management with HUAWEI AI Life App

The HUAWEI AI Life app is your central hub for managing your mesh network. It allows you to:

  • View connected devices and manage their access.
  • Monitor network status and signal strength.
  • Enable parental controls and guest Wi-Fi.
  • Utilize the 'Eliminate Interference' feature to optimize Wi-Fi channels.
  • Adjust settings such as the indicator light (e.g., turn off the blue light for bedrooms).

4.2. Tri-Band Wi-Fi Performance

The WS5800 system operates on a tri-band configuration, providing dedicated bandwidth for various devices and ensuring high speeds.

  • 2.4 GHz Band: Offers wider coverage and better penetration through walls, suitable for older devices and general browsing.
  • 5 GHz Low Band: Provides faster speeds and lower latency, ideal for streaming and gaming.
  • 5 GHz High Band: Offers the highest speeds for demanding applications and devices.
Diagram showing AC2200 Tri-band Mesh Wi-Fi System with speeds: 5 GHz high band (867 Mbps), 5 GHz low band (867 Mbps), and 2.4 GHz (400 Mbps).

Image 4.1: Tri-band speed distribution of the AC2200 Mesh Wi-Fi System.

5. Maintenance

Regular maintenance helps ensure the longevity and optimal performance of your HUAWEI WiFi Mesh Routers.

  • Firmware Updates: Periodically check the HUAWEI AI Life app for available firmware updates. Keeping your firmware up-to-date ensures you have the latest features, security patches, and performance improvements.
  • Cleaning: Gently wipe the exterior of the routers with a soft, dry cloth. Do not use liquid cleaners or abrasive materials. Ensure ventilation openings are free from dust.
  • Restarting: If you experience minor network issues, try restarting your routers by unplugging them from the power outlet for 10 seconds and then plugging them back in.
  • Factory Reset: In case of persistent issues or if you wish to reconfigure your network from scratch, you can perform a factory reset. Locate the 'RESET' button on the back of the router (refer to Image 3.1), and while the router is powered on, use a pin to press and hold the button for approximately 5-10 seconds until the indicator light changes. Warning: A factory reset will erase all your custom settings.

6. Troubleshooting

This section addresses common issues you might encounter with your HUAWEI WiFi Mesh system.

6.1. No Internet Connection

  • Check Cables: Ensure all network cables are securely connected to both the mesh router and your modem/ISP device.
  • Modem Status: Verify that your modem is working correctly and has an active internet connection.
  • Router Indicator: Check the indicator light on the main router. If it's red or off, refer to the app for diagnostics or try restarting the router.
  • ISP Issue: Contact your Internet Service Provider to check for service outages in your area.

6.2. Weak or Intermittent Wi-Fi Signal

  • Router Placement: Ensure mesh units are placed optimally, avoiding obstructions like thick walls or large metal objects. Try repositioning them closer to each other or to the center of your coverage area.
  • Interference: Use the 'Eliminate Interference' feature in the HUAWEI AI Life app to find the best Wi-Fi channel. Keep routers away from other electronic devices that might cause interference (e.g., microwaves, cordless phones).
  • Device Distance: Ensure your devices are within a reasonable range of a mesh unit.

6.3. Devices Not Connecting

  • Correct Password: Double-check that you are entering the correct Wi-Fi password.
  • Restart Device: Try restarting the device that is unable to connect.
  • Router Restart: Restart your mesh routers.
  • Firmware: Ensure your router firmware is up to date.

7. Specifications

FeatureSpecification
BrandHUAWEI
Model NameWS5800 (HUAWEI WiFi Mesh)
ColorWhite
Connectivity Technology802.11 ac/n/a 2X2 & 802.11 ac/n/a 2X2 & 802.11 b/g/n 2X2, MIMO, Ethernet, Wi-Fi
Wireless Communication Standard802.11a, 802.11ac, 802.11n
Frequency Band ClassDual-band (Tri-band AC2200 system)
Special FeatureAccess Point Mode
Compatible DevicesCellphone
Recommended UsesHome, Professional
Included Components2 routers, 2 power adapters, 2 network cables, 1 manual
Operating SystemAndroid, Cisco IOS (Note: This may refer to compatibility or internal components, not the router's primary OS)

8. Warranty and Support

For warranty information, technical support, and service, please refer to the official HUAWEI website or contact your local HUAWEI customer service center. Warranty terms and conditions may vary by region and retailer.

Important Notes:

  • Availability of spare parts information is currently unavailable.
  • Information regarding guaranteed software updates is currently unavailable.

Always retain your proof of purchase for warranty claims.

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