Weiser 9GED30000-003
Weiser Halo Touch Wi-Fi Smart Lock
User Manual
Introduction
The Weiser Halo Touch Wi-Fi Smart Lock provides advanced security and convenient access to your home. This smart lock features a fingerprint reader for quick entry, built-in Wi-Fi for direct connection to your home network without a separate hub, and the robust SmartKey Security system. This manual provides essential information for the installation, operation, maintenance, and troubleshooting of your new smart lock.
Product Overview
The Halo Touch smart lock allows you to lock and unlock your door using your unique fingerprint, a traditional key, or through the Weiser app on your smartphone. Its integrated Wi-Fi capability enables remote access and monitoring, as well as voice control compatibility with Amazon Alexa and Google Assistant devices. Designed for ease of use and enhanced security, it stores up to 100 fingerprints for multiple users.
Image: Weiser Halo Touch Smart Lock, displaying both the exterior and interior components of the lock.
Features
- Fingerprint Access: Unlock your door with a single touch. Recognizes fingerprints in less than 0.7 seconds with 98.7% accuracy. Stores up to 100 fingerprints (50 users).
- Built-in Wi-Fi: Connects directly to your home Wi-Fi network, eliminating the need for a separate smart home hub.
- Weiser App Control: Lock, unlock, and manage access from anywhere using the Weiser smartphone app. Receive real-time phone alerts and monitor lock activity.
- Voice Control: Compatible with Amazon Alexa and Google Assistant for convenient voice commands.
- Auto-Lock: Customizable auto-lock feature to automatically secure your door after a set duration.
- SmartKey Security: Provides advanced protection against forced entry and allows you to re-key your lock yourself in seconds.
- Durable Design: ANSI Grade 2 BHMA Certified for security, durability, and finish.
Image: Demonstrates the fingerprint recognition feature, highlighting its speed and capacity for multiple users.
Image: Remote control capability of the lock via the Weiser app, emphasizing Wi-Fi connectivity.
Image: Smart home integration, showing compatibility with Amazon Alexa and Google Assistant for voice control.
Image: The auto-lock function, providing convenience and peace of mind for users.
Image: Details of the SmartKey Security feature, explaining its re-keying capability.
Box Contents
Verify that all components listed below are included in your product packaging:
- Interior Assembly
- Exterior Assembly
- Adjustable Latch
- Strike Plate
- 4x AA Batteries
- Battery Tray
- SmartKey® Tool
- 2 Weiser® Keys
- Screws (various sizes)
- Installation Instructions
Image: Contents included in the product box.
Setup
Proper installation is crucial for the optimal performance of your Weiser Halo Touch Smart Lock. Please follow the detailed step-by-step instructions provided in the included 'Installation Instructions' manual.
- Prepare Your Door: Ensure your door is properly prepped according to the dimensions specified in the installation guide.
- Install Latch and Strike: Mount the adjustable latch and strike plate onto your door frame.
- Install Exterior Assembly: Secure the exterior keypad assembly to the door.
- Install Interior Assembly: Attach the interior assembly, ensuring all cables are properly connected.
- Install Batteries: Insert the four (4) AA batteries into the battery tray and connect it to the interior assembly.
- Door Handing Process: Perform the door handing process as described in the instructions to calibrate the lock to your door.
- Download Weiser App: Download the Weiser app from your smartphone's app store (iOS or Android).
- Pair Lock with App: Follow the in-app instructions to pair your Halo Touch lock with your smartphone and connect it to your home Wi-Fi network.
- Add Users and Fingerprints: Once paired, use the app to add new users and register their fingerprints.
Operating the Lock
Your Weiser Halo Touch Smart Lock offers multiple ways to secure and access your home.
- Unlocking with Fingerprint: Place your registered finger firmly on the fingerprint reader. The lock will unlock if the fingerprint is recognized.
- Locking with Fingerprint: Place any finger on the fingerprint reader for a moment. The lock will extend the deadbolt.
- Unlocking/Locking with Key: Insert the physical key into the keyway and turn to unlock or lock the deadbolt.
- Unlocking/Locking from Inside: Use the turn-piece on the interior assembly to manually lock or unlock the door.
- Using the Weiser App: Open the Weiser app on your smartphone. From the main screen, you can see the lock's status (locked/unlocked) and tap the lock icon to change its state.
- Voice Commands: If integrated with Amazon Alexa or Google Assistant, use commands such as "Alexa, lock the front door" or "Hey Google, unlock the front door" (voice unlock may require a PIN for security).
- Auto-Lock Feature: To enable or adjust the auto-lock duration, access the lock settings within the Weiser app. The lock will automatically re-lock after the set time if it remains unlocked.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your smart lock.
- Battery Replacement: The lock requires four (4) AA batteries. When battery levels are low, the lock will provide an audible and visual alert, and you will receive a notification via the Weiser app. Replace all four batteries simultaneously with new, high-quality alkaline batteries.
- Cleaning: Clean the lock's exterior surfaces with a soft, damp cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish and electronic components.
- SmartKey Re-keying: If you need to re-key your lock to work with a new key, use the included SmartKey tool and follow the re-keying instructions provided in the installation manual. This process allows you to re-key the lock yourself in seconds.
Troubleshooting
If you encounter issues with your Weiser Halo Touch Smart Lock, refer to the common solutions below:
| Problem | Possible Cause | Solution |
|---|---|---|
| Lock does not respond to fingerprint. | Unregistered fingerprint, dirty sensor, incorrect finger placement, low batteries. | Ensure finger is registered. Clean the fingerprint sensor. Place finger firmly and completely on the sensor. Replace batteries. |
| Cannot connect to Wi-Fi or app. | Weak Wi-Fi signal, incorrect Wi-Fi password, router issues, app not updated. | Ensure lock is within Wi-Fi range. Verify Wi-Fi password. Restart router. Update Weiser app to the latest version. Re-pair lock if necessary. |
| Lock is not locking/unlocking properly. | Misalignment, low batteries, door handing not performed correctly. | Check door alignment and ensure no obstructions. Replace batteries. Perform the door handing process again as per the installation manual. |
| Battery life is short. | Poor quality batteries, frequent usage, weak Wi-Fi signal. | Use high-quality alkaline batteries. Ensure strong Wi-Fi signal to reduce power consumption from constant searching. |
For further assistance, please refer to the comprehensive troubleshooting guide on the Weiser support website or contact customer service.
Specifications
| Feature | Detail |
|---|---|
| Brand | Weiser |
| Model Number | 9GED30000-003 |
| Lock Type | Biometric (Fingerprint) Deadbolt |
| Dimensions (L x W x H) | 4.2 x 5.4 x 9.8 inches |
| Item Weight | 4.21 pounds |
| Color | Satin Nickel |
| Connectivity Protocol | Wi-Fi |
| Controller Type | Amazon Alexa, Google Assistant |
| Power Source | 4 AA batteries (included) |
| Fingerprint Capacity | Up to 100 fingerprints (50 users) |
| Security Rating | ANSI Grade 2 BHMA Certified |
Warranty and Support
Warranty information for your Weiser Halo Touch Smart Lock is typically included with the product packaging or available on the official Weiser website. Please retain your proof of purchase for warranty claims.
For technical support, product inquiries, or warranty service, please contact Weiser customer support. Contact details can usually be found on the manufacturer's website or in the documentation provided with your lock.
Manufacturer: Spectrum Brands Inc.
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