SANODESK EC4

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SANODESK EC4 Adjustable Height Desk Frame User Manual

Introduction

Welcome to the user manual for your SANODESK EC4 Adjustable Height Desk Frame. This manual provides essential information for the safe assembly, operation, and maintenance of your new desk frame. Please read these instructions carefully before use and retain them for future reference.

The SANODESK EC4 is designed to provide a versatile and ergonomic workspace, allowing seamless transitions between sitting and standing positions with its powerful dual-motor system and intelligent control panel.

Safety Instructions

To ensure safe operation and prevent damage, please observe the following safety guidelines:

  • Ensure all components are securely fastened before and during use.
  • Do not exceed the maximum weight capacity of 100 kg (220 lbs). Distribute weight evenly across the desktop.
  • Keep children and pets away from the desk during height adjustments.
  • Always ensure there are no obstructions (e.g., chairs, cabinets, cables) in the desk's path when adjusting height to prevent damage or injury. The built-in anti-collision system is a safety feature, but user vigilance is still required.
  • Do not open or attempt to repair the motor or control box. Contact SANODESK customer support for assistance.
  • Use only the power adapter supplied with the product.
  • Avoid placing liquids directly on the control panel or near electrical components.

Package Contents

Please verify that all components are present and undamaged before beginning assembly. If any parts are missing or damaged, contact customer support.

  • Desk Legs (2)
  • Foot Supports (2)
  • Telescopic Crossbar (1)
  • Control Box (1)
  • Handset/Control Panel (1)
  • Power Adapter (1)
  • Cable Management Clips (various)
  • Assembly Hardware (screws, Allen keys)
  • Instruction Manual

Assembly Instructions

Assembly typically requires two people. A drill may be needed for attaching the desktop (not included).

  1. Attach Foot Supports to Desk Legs:

    Secure the foot supports to the bottom of each desk leg using the provided screws. Ensure they are firmly attached.

    SANODESK EC4 desk frame components

    Image: The SANODESK EC4 desk frame showing the two legs, foot supports, and telescopic crossbar, ready for assembly. The control panel is also visible.

  2. Connect Telescopic Crossbar:

    Extend the telescopic crossbar to the desired width to match your desktop. Attach it between the two desk legs. The frame width is adjustable from 110 cm to 170 cm.

    SANODESK EC4 desk frame dimensions

    Image: Diagram illustrating the adjustable dimensions of the SANODESK EC4 desk frame. The frame width can expand from 110 cm to 170 cm, and it accommodates desktops with a depth of 60 cm to 80 cm and a width of 120 cm to 180 cm. The height range is shown as 62 cm (MIN) to 127 cm (MAX).

  3. Mount Control Box and Handset:

    Secure the control box and handset to the underside of the desk frame using the provided hardware. Position the handset for easy access.

    SANODESK EC4 control panel mounting

    Image: Close-up of the SANODESK EC4 control panel with an LED display and seven buttons, shown mounted under a desktop. The text indicates it's an "ADVANTAGEOUS LED control panel" allowing height adjustment, exact height definition, and saving presets.

  4. Attach Desktop:

    Carefully place your desktop (recommended dimensions: 120-180 cm wide, 60-80 cm deep) onto the assembled frame. Align it as desired and secure it using screws. The frame is designed to support desktops approximately 2 cm thick. Ensure the desktop is centered and stable.

    SANODESK EC4 with desktop attached

    Image: A SANODESK EC4 desk frame with a white desktop attached, featuring a computer setup. The image highlights the adaptability of the frame for medium-sized desktops, stating it can extend from 110 cm to 170 cm and fits tabletops 120-180 cm long and 60-80 cm wide.

  5. Connect Cables:

    Connect the motor cables to the control box, and the control box to the handset and power adapter. Use cable management clips to organize wires neatly and prevent them from being pinched during movement.

  6. Initial Power-Up:

    Plug the power adapter into a wall outlet. The desk is now ready for operation.

SANODESK EC4 stability feature

Image: A close-up of the SANODESK EC4 desk with a computer setup, emphasizing its stability. The text indicates "Great stability" and mentions the desk is made of stainless steel and high-quality reinforced steel for extra strength.

Operating Instructions

Control Panel Overview

SANODESK EC4 control panel with labels

Image: Close-up of the SANODESK EC4 control panel. It features a digital height display, 'Up' and 'Down' arrow buttons, four memory preset buttons (labeled 1, 2, 3, 4), and a 'Memory' (M) button for saving presets.

The control panel features an LED display showing the current height in centimeters, 'Up' and 'Down' arrow buttons for manual adjustment, four programmable memory buttons (1, 2, 3, 4), and a 'Memory' (M) button to save your preferred heights.

Height Adjustment

  • To Raise the Desk:

    Press and hold the 'Up' arrow button (▲). The desk will move upwards. Release the button at your desired height.
  • To Lower the Desk:

    Press and hold the 'Down' arrow button (▼). The desk will move downwards. Release the button at your desired height.

Setting Memory Presets

The desk allows you to save up to four preferred heights for quick adjustment.

  1. Adjust the desk to your desired height using the 'Up' or 'Down' buttons.
  2. Press the 'M' (Memory) button. The display will show 'S-'.
  3. Within 3 seconds, press one of the numbered memory buttons (1, 2, 3, or 4). The display will show 'S-1', 'S-2', etc., confirming the height has been saved to that position.
  4. To recall a saved height, simply press the corresponding numbered memory button (1, 2, 3, or 4). The desk will automatically move to the saved position.

Anti-Collision System

SANODESK EC4 anti-collision system diagram

Image: Diagram illustrating the anti-collision system. When the desk encounters an obstruction during height adjustment (e.g., a cabinet), it automatically stops and reverses slightly to prevent damage.

The SANODESK EC4 is equipped with an anti-collision system to prevent damage to the desk or objects in its path. If the desk encounters an obstruction while moving up or down, it will automatically stop and reverse slightly.

  • Adjusting Sensitivity:

    The integrated sensor's sensitivity can be adjusted. Refer to the full manual for detailed instructions on adjusting the anti-collision sensitivity. A higher setting increases sensitivity to detect objects.

Maintenance

Regular maintenance ensures the longevity and optimal performance of your desk frame.

  • Cleaning:

    Wipe the desk frame with a soft, slightly damp cloth. Avoid using harsh chemicals, abrasive cleaners, or excessive moisture, which can damage the finish or electrical components.
  • Inspection:

    Periodically check all screws and connections to ensure they are tight. Loose connections can affect stability and operation.
  • Cable Management:

    Ensure all cables are neatly routed and secured with the provided clips. Prevent cables from being pinched, tangled, or stretched during height adjustments.

Troubleshooting

If you encounter any issues with your SANODESK EC4, please refer to the following troubleshooting guide:

ProblemPossible CauseSolution
Desk does not move.Power cable disconnected, control box issue, motor issue.Check power connections. Ensure all cables are securely plugged in. Try resetting the desk by unplugging it for 30 seconds, then plugging it back in.
Desk moves unevenly or makes unusual noise.Uneven load, loose connections, obstruction.Ensure weight is evenly distributed on the desktop. Check all assembly screws for tightness. Clear any obstructions from the desk's path.
Anti-collision system triggers too often or not at all.Sensitivity setting is incorrect or obstruction is present.Clear any potential obstructions. Adjust the anti-collision sensitivity via the control panel settings (refer to the full manual for specific steps on adjustment).
Memory presets not working.Presets not saved correctly or power interruption.Re-save your desired heights following the "Setting Memory Presets" instructions. If power was interrupted, presets may need to be re-saved.

Specifications

FeatureDetail
BrandSANODESK
Model NumberEC4 (also referred to as EQ3S Standing desk, EQ5W-UK)
ColorWhite
MaterialMetal
Product Dimensions (L x W x H)84.5 x 25 x 21.5 cm (packaging); 110-170P x 60-80l x 62-127H cm (assembled with desktop)
Item Weight29 Kilograms
Height Adjustment Range62 cm to 127 cm
Lifting Speed3.5 cm/s max
Noise LevelLess than 50 dB
Load Capacity100 kg (220 lbs)
Frame Width Adjustment110 cm to 170 cm
Compatible Desktop SizeWidth: 120-180 cm, Depth: 60-80 cm
MotorsDual Motors
Special FeaturesErgonomic, Adjustable, Electric, Anti-Collision System, 4 Memory Presets

Warranty and Support

The SANODESK EC4 Adjustable Height Desk Frame is covered by a 5-year warranty on the frame, motor, and other mechanisms from the date of purchase.

For technical support, warranty claims, or any questions regarding your product, please contact SANODESK customer service through your retailer or the official SANODESK website. Please have your purchase receipt and model information ready when contacting support.

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