Amazon Echo Show 5 (2nd Gen, 2021 Release) User Manual

Introduction

The Amazon Echo Show 5 (2nd Gen, 2021 release) is a smart display designed to simplify your daily routines and enhance your connected home experience. This certified refurbished device has been tested and certified to function like new, offering all the features of a new unit.

With Alexa built-in, you can manage your day, stay entertained, and connect with others using just your voice. The compact 5.5-inch screen provides visual feedback for alarms, timers, news, video calls, and more.

Image: The Echo Show 5 on a nightstand, illustrating its use as a smart display for time and daily information.

Setup

Setting up your Echo Show 5 is a straightforward process. The device is designed for simple setup, allowing you to connect to your Wi-Fi network with ease.

What's in the Box:

• Echo Show 5 device
• Glacier White power adapter (15W) with cable (4.9 ft.)
• Quick start guide

Initial Setup Steps:

1. Plug In: Connect the power adapter to your Echo Show 5 and plug it into a wall outlet.
2. Follow On-Screen Instructions: The device will power on and guide you through the initial setup process on its touch screen.
3. Connect to Wi-Fi: Select your Wi-Fi network from the list and enter the password. The Echo Show 5 supports dual-band 802.11a/b/g/n/ac Wi-Fi networks.
4. Sign In to Amazon Account: Log in with your Amazon account credentials.
5. Personalize Settings: Customize settings such as time zone, device name, and privacy preferences.
6. Download Alexa App: For full functionality and advanced controls, download the Alexa app on your Fire OS, Android, or iOS device. The app is also accessible via a web browser.

Amazon's Wi-Fi simple setup technology helps streamline the connection process, making it easier to get your device up and running quickly.

Operating Your Echo Show 5

The Echo Show 5 offers a wide range of functionalities, primarily controlled by voice commands to Alexa and through its interactive touch screen.

Daily Assistance:

• Alarms & Timers: Set alarms and timers with voice commands.
• Calendar & News: Check your calendar, get news updates, and view weather forecasts.
• Routines: Create routines to automate actions, such as gradually turning on compatible lights in the morning.

Smart Home Control:

Manage compatible smart home devices using the interactive display, your voice, or motion detection.

• Built-in Camera: Use the 2 MP camera to look in on your home when you're away.
• Device Control: Control lights, cameras, and other smart devices.

Image: A man carrying a laundry basket, with an Echo Show 5 in the foreground, demonstrating how the device can be used to control smart home devices, possibly through motion detection.

Communication:

• Video Calling: Make video calls to friends and family who have the Alexa app or an Echo device with a screen using the 2 MP camera.
• Announcements: Send announcements to other compatible devices in your home.

Image: The Echo Show 5 displaying an active video call, highlighting its communication capabilities.

Entertainment:

• Streaming: Play TV shows and movies from services like Prime Video and Netflix on the 5.5-inch screen.
• Music & Audio: Stream music from Amazon Music, Apple Music, Spotify, and others.

Image: The Echo Show 5 displaying a music playback screen, demonstrating its entertainment features.

Personalization:

• Digital Photo Frame: Use Amazon Photos to turn your home screen into a digital photo frame.

Image: The Echo Show 5 displaying a personal photo, illustrating its use as a digital photo frame.

Privacy Features:

The Echo Show 5 is designed with multiple layers of privacy controls:

• Mic/Camera Off Button: A physical button to electronically disconnect the microphones and camera.
• Built-in Camera Shutter: A physical shutter to cover the camera lens.
• Voice Recording Controls: Ability to view and delete your voice recordings.
• Wake Word Technology: The device only begins listening after detecting your chosen wake word.
• Streaming Indicators: Visual indicators show when audio or video is being streamed to the cloud.

Image: A close-up view of the Echo Show 5's top, highlighting the physical camera shutter button for privacy control.

Accessibility Features:

The Echo Show 5 includes various accessibility features to personalize Alexa to your abilities. These can be accessed via Settings → Accessibility on your device.

• Tap to Alexa: Interact with Alexa via touch through on-screen tiles or a keyboard.
• Adaptive Listening: Provides more time to finish speaking before Alexa responds.
• Preferred Speaking Rate: Control how fast or slow Alexa speaks.
• Captioning: Alexa Captioning, Call Captioning, and Closed Captioning provide text for supported content.
• Show and Tell: Helps identify products for users who are blind or visually impaired.
• VoiceView Screen Reader: Enables access for blind or visually impaired users.
• Screen Magnifier: Zoom in/out and pan around the screen.
• Notify When Nearby: Plays notification sounds when detected near the device.
• Kindle Read Aloud: Alexa can read your Kindle books aloud.
• Real Time Text: Type live text during a video call.
• Additional settings for Color Inversion, Color Correction, Request Sound, and more.

Maintenance

The Certified Refurbished Echo Show 5 has undergone rigorous testing and certification to ensure it looks and works like new. Regular maintenance is minimal.

• Cleaning: Gently wipe the screen and device exterior with a soft, lint-free cloth. Avoid abrasive cleaners or sprays.
• Software Updates: Ensure your device is connected to Wi-Fi to receive automatic software security updates, which are guaranteed for at least four years after the device is last available for purchase as a new unit.

Troubleshooting

If you encounter issues with your Echo Show 5, consider the following general troubleshooting steps:

• Power Cycle: Unplug the device from the power outlet, wait for 30 seconds, and then plug it back in.
• Check Wi-Fi Connection: Ensure your Wi-Fi network is active and the device is connected. You can check network status in the device settings.
• Verify Internet Connectivity: Confirm your internet service is working by testing other devices on the same network.
• Check Microphone/Camera: Ensure the mic/camera off button is not activated and the camera shutter is open if you are trying to use these features.
• Alexa App: Use the Alexa app on your smartphone or tablet to manage device settings, check for updates, and access further support resources.
• Voice Commands: Speak clearly and ensure you are within range of the device's microphones.

For more detailed troubleshooting or specific issues, refer to the help section within the Alexa app or visit the official Amazon support website.

Specifications

Warranty and Support

Your Certified Refurbished Echo Show 5 comes with the same limited warranty as a new device. For specific details regarding your warranty, please refer to the documentation included with your device or visit the official Amazon website for Certified Refurbished Amazon devices.

For customer support, troubleshooting, and to manage your device settings, utilize the Alexa app on your compatible smartphone or tablet. You can also find extensive support resources and FAQs on the Amazon support website.

Software Security Updates: This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on Amazon's websites.