1. Introduction
This manual provides essential information for the safe and efficient use of your Gardena Rollup S Wall Hose Box 15m. Please read these instructions carefully before installation and operation to ensure proper function and longevity of the product. The Gardena Rollup S Wall Hose Box is designed for convenient watering in your garden, featuring automatic hose retraction and a flexible wall mount.

Figure 1: Gardena Rollup S Wall Hose Box 15m
2. Safety Information
Always observe the following safety precautions to prevent injury or damage:
- Ensure the wall mount is securely fastened to a stable surface capable of supporting the weight of the hose box and a full hose.
- Do not allow children to play with the hose box or hose.
- Do not attempt to open or repair the hose box mechanism. Contact qualified service personnel for assistance.
- Always turn off the water supply before disconnecting the hose or performing maintenance.
- Protect the hose box from extreme temperatures if not designed for such conditions. This model features UV and frost protection.
- Avoid pulling the hose with excessive force, as this may damage the retraction mechanism.
3. Package Contents
Verify that all components are present before beginning installation:
- 1 x Wall Hose Box (with 15m hose pre-installed)
- 1 x Connection Hose (for water supply)
- 1 x Wall Bracket
- Mounting Hardware (screws, wall plugs)
- 1 x Original Gardena System Parts (e.g., hose connector, cleaning nozzle)

Figure 2: Components included in the package
4. Setup and Installation
Follow these steps to install your Gardena Rollup S Wall Hose Box:
- Choose a Location: Select a suitable wall near your water tap. Ensure the wall material can support the weight of the hose box (approximately 7.3 kg empty, more when filled with water). The wall mount allows for a 180° swivel range.
- Mount the Wall Bracket: Use the provided mounting hardware to securely attach the wall bracket to the chosen location. Mark the drill holes, drill, insert wall plugs, and fasten the bracket with screws.
- Attach the Hose Box: Slide the hose box onto the installed wall bracket until it clicks into place.
- Connect to Water Supply: Use the short connection hose to link the hose box to your outdoor water tap. Ensure all connections are tight to prevent leaks.

Figure 3: Hose box installed on a wall
5. Operating Instructions
The Gardena Rollup S Wall Hose Box is designed for ease of use:
- Extending the Hose: Pull the hose gently to the desired length. The hose will lock automatically at short intervals.
- Retracting the Hose: To retract the hose, give it a short, firm tug. The RollControl mechanism will automatically and evenly rewind the hose into the box at a controlled speed.
- Swivel Function: The wall mount allows the hose box to swivel more than 180°, providing flexibility and preventing the hose from kinking during use.

Figure 4: Using the hose box for watering
Operational Video
Video 1: Product Summary Video demonstrating the features and operation of the Gardena Wall Hose Box.
6. Maintenance
To ensure the longevity and optimal performance of your hose box:
- Cleaning: Wipe the exterior of the hose box with a damp cloth to remove dirt and debris. Do not use harsh chemicals.
- Frost Protection: The Gardena Rollup S is equipped with frost protection. However, in regions with severe winters, it is advisable to disconnect the hose box from the water supply and drain any remaining water to prevent damage.
- UV Protection: The materials are UV-stabilized for outdoor use, resisting degradation from sunlight.
7. Troubleshooting
If you encounter issues with your hose box, consider the following:
- Hose not retracting: Ensure the hose is not kinked or obstructed. Give a short, firm tug to activate the RollControl mechanism. If the issue persists, check for debris in the retraction opening.
- Leaks: Check all connections to the water tap and the hose nozzle for tightness. Ensure rubber seals are properly seated and not damaged.
- Reduced water pressure: Verify that the water tap is fully open and that there are no kinks in the hose. Check the nozzle for blockages.
For problems not resolved by these steps, please contact Gardena customer support.
8. Specifications
| Brand | Gardena |
| Model Number | 18602-20 |
| Hose Length | 15 Meters |
| Hose Diameter | 11 Millimeters |
| Material | Plastic |
| Color | Turquoise, Black, Grey, Orange, White |
| Item Dimensions (L x W x H) | 21.26 x 9.25 x 17.01 inches (54 x 23.5 x 43.2 cm) |
| Item Weight | 7.3 Kilograms |
| Installation Method | Wall Mount |
| Operation Mode | Automatic |

Figure 5: Product dimensions
9. Warranty and Support
Gardena offers a manufacturer's warranty for this product. Please refer to the warranty card included in your package or visit the official Gardena website for detailed warranty terms and conditions.
For technical support, spare parts, or further assistance, please contact Gardena customer service through their official website or the contact information provided in your product documentation.