1. Introduction
The Ewent EW1538 Dual Monitor Desk Mount is designed to create an ergonomic and space-saving workspace. This gas spring-powered desk mount allows you to position two monitors (13-27 inches, 2-7 kg each) at your ideal height and viewing angle with ease. Its flexible adjustments help reduce strain on your neck, back, and shoulders, promoting a more comfortable and productive environment. The integrated cable management system keeps your workspace tidy.

Image 1.1: Ewent EW1538 Dual Monitor Desk Mount without monitors.
2. Safety Information
Please read all instructions carefully before assembly and use. Failure to follow these instructions may result in property damage, serious injury, or death.
- Weight Capacity: Do not exceed the maximum weight capacity of 7 kg (15.4 lbs) per monitor. Ensure your monitors are within the specified weight range.
- Monitor Size: This mount is suitable for monitors between 13 and 27 inches.
- VESA Compatibility: Ensure your monitors have VESA mounting patterns (75x75mm or 100x100mm).
- Desk Thickness: Verify your desk is thick enough and structurally sound to support the combined weight of the mount and monitors.
- Pinch Points: Be aware of moving parts and potential pinch points during assembly and adjustment. Keep hands clear.
- Assembly: Assemble the product exactly as described in this manual. Do not modify the mount.
- Children: Keep children away from the assembly area. Small parts may be a choking hazard.
3. Package Contents
Before assembly, ensure all parts are present and undamaged. If any parts are missing or damaged, contact your retailer for assistance.
- Desk Base
- Main Pole
- Dual Monitor Arm Assembly
- VESA Mounting Plates (x2)
- Hardware Kit (screws, washers, spacers)
- Allen Keys / Wrenches
- Cable Management Clips
4. Setup Instructions
Follow these steps to assemble and install your Ewent EW1538 Dual Monitor Desk Mount.
4.1. Attach Base to Pole
- Place the desk base on a stable surface.
- Insert the main pole into the designated slot on the desk base.
- Secure the pole to the base using the provided screws and an Allen key from underneath the base. Tighten firmly.
4.2. Attach Monitor Arm Assembly to Pole
- Slide the dual monitor arm assembly onto the main pole.
- Adjust the arm to your desired initial height and secure it by tightening the locking screw on the back of the arm assembly with an Allen key.

Image 4.1: Overview of the monitor mount components and assembly.
4.3. Attach VESA Plates to Monitors
- Carefully place your monitor face down on a soft, clean surface.
- Attach a VESA mounting plate to the back of each monitor using the appropriate screws and washers from the hardware kit. Ensure the screws are tightened securely but do not overtighten.

Image 4.2: Detail of VESA plate attachment to a monitor.
4.4. Mount Monitors to Arms
- With assistance, carefully lift each monitor and slide the VESA plate attached to the monitor onto the corresponding arm bracket.
- Ensure the monitor is securely seated on the bracket. Some brackets may have a quick-release or locking mechanism; engage it if present.

Image 4.3: Front view of two monitors mounted on the desk stand.
4.5. Adjust Gas Spring Tension
- The gas spring tension may need adjustment to properly support your monitor's weight.
- Locate the tension adjustment screw on the arm (usually near the VESA plate or the arm pivot point).
- If the monitor sags, turn the screw clockwise to increase tension. If the monitor floats up too easily, turn the screw counter-clockwise to decrease tension. Adjust until the monitor stays in place when moved.
4.6. Cable Management
- Route your monitor cables (power, video) through the integrated cable management clips or channels on the monitor arms and down the main pole.
- This helps keep your workspace organized and prevents cable clutter.

Image 4.4: Rear view illustrating cable management with monitors mounted.
5. Operating Instructions
The Ewent EW1538 offers various adjustments for optimal viewing comfort.
- Height Adjustment: Gently push or pull the monitor up or down to adjust its height. The gas spring mechanism will hold it in place.
- Tilt Adjustment: Tilt the monitor screen up or down to reduce glare and find your preferred viewing angle.
- Swivel Adjustment: Swivel the monitor left or right to share your screen or adjust your viewing position.
- Rotation: Rotate the monitor 360 degrees to switch between landscape and portrait orientations.

Image 5.1: Monitors adjusted to different orientations (landscape and portrait).
6. Maintenance
Regular maintenance ensures the longevity and proper function of your monitor mount.
- Cleaning: Clean the mount with a soft, damp cloth. Avoid abrasive cleaners or solvents.
- Check Connections: Periodically check all screws and connections to ensure they remain tight. Retighten if necessary.
- Gas Spring: The gas spring is designed for long-term use and generally requires no maintenance. If adjustment becomes difficult, re-check the tension setting.
7. Troubleshooting
If you encounter issues with your monitor mount, refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Monitor sags or drops | Gas spring tension is too low for monitor weight. | Increase gas spring tension by turning the adjustment screw clockwise. |
| Monitor floats up too easily | Gas spring tension is too high for monitor weight. | Decrease gas spring tension by turning the adjustment screw counter-clockwise. |
| Monitors are not level | Minor height discrepancy between arms or VESA plates. | Adjust the individual VESA plate height or arm tilt to level the monitors. |
| Mount feels unstable | Base screws are loose or desk is not sturdy. | Ensure all assembly screws are tightened. Verify desk stability. |
8. Specifications
- Model: EW1538
- Brand: Ewent
- Screen Size Compatibility: 13 - 27 inches
- Weight Capacity: 2 - 7 kg (4.4 - 15.4 lbs) per monitor
- VESA Compatibility: 75x75mm, 100x100mm
- Movement: Height adjustment (gas spring), Tilt (up to 15 degrees), Swivel, 360° Rotation
- Material: Durable metal and plastic construction
- Color: Black
- Product Weight: Approximately 6 kg (13.2 lbs)
9. Warranty and Support
For warranty information or technical support, please refer to the documentation provided with your purchase or visit the official Ewent website. Contact details for customer service can typically be found there.





