1. Introduction
Thank you for purchasing the HITACHI Cyclone Vacuum Cleaner CV-SH20V-TG. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new appliance. Please read these instructions thoroughly before first use and retain them for future reference.
2. Important Safety Instructions
- Always ensure the power supply voltage matches the rating indicated on the vacuum cleaner.
- Do not use the vacuum cleaner to pick up water or wet substances, flammable or combustible liquids, or hot ashes.
- Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
- Unplug the appliance from the power outlet before cleaning or performing any maintenance.
- Do not operate the vacuum cleaner with a damaged cord or plug. If damaged, contact authorized service personnel.
- This appliance is for household use only.
3. Product Overview
Familiarize yourself with the components of your HITACHI Cyclone Vacuum Cleaner.

Image 3.1: The HITACHI Cyclone Vacuum Cleaner, showing the main unit in gold and grey, connected to the flexible hose, telescopic wand, and floor nozzle. Two accessory nozzles are attached to the wand.
Main Components:
- Main Unit: Contains the motor, dust cup, and filters.
- Flexible Hose: Connects the main unit to the wand.
- Telescopic Wand: Adjustable length for comfortable cleaning.
- Floor Nozzle: For general floor cleaning.
- Accessory Nozzles: Includes a crevice tool and a brush tool for specialized cleaning.
- Dust Cup: Transparent, cyclonic dust collection chamber with 1.6-liter capacity.
- HEPA & Nano Filters: Advanced filtration system for cleaner exhaust air.
4. Setup and Assembly
- Unpack: Carefully remove all components from the packaging. Retain packaging for storage or future transport.
- Attach Hose: Insert the flexible hose into the suction inlet on the main unit until it clicks securely into place.
- Assemble Wand and Nozzle: Connect the telescopic wand to the handle end of the flexible hose. Then, attach the floor nozzle to the other end of the telescopic wand.
- Attach Accessories: The crevice tool and brush tool can be stored on the telescopic wand for easy access during cleaning.
- Power Connection: Extend the power cord and plug it into a suitable 220V power outlet.
5. Operating Instructions
5.1 Powering On/Off
- To turn on the vacuum cleaner, press the ON/OFF pedal located on the main unit.
- To turn off, press the ON/OFF pedal again.
5.2 Adjusting Suction Power
The vacuum cleaner features adjustable suction power. Refer to the controls on the main unit or hose handle (if applicable) to increase or decrease suction as needed for different surfaces.
5.3 Using Attachments
- Floor Nozzle: Ideal for carpets and hard floors. Some models may have a switch on the nozzle to adjust for different floor types.
- Crevice Tool: Use for narrow gaps, corners, and edges.
- Brush Tool: Suitable for delicate surfaces, upholstery, and dusting.
5.4 Cord Rewind
To retract the power cord, gently pull the cord slightly and then release it. The cord will automatically rewind into the main unit.
6. Maintenance
Regular maintenance ensures optimal performance and extends the life of your vacuum cleaner. Always unplug the appliance before performing any maintenance.
6.1 Emptying the Dust Cup
- Press the dust cup release button and carefully remove the dust cup from the main unit.
- Position the dust cup over a waste bin.
- Open the bottom lid of the dust cup and empty the collected debris.
- Close the lid securely and reattach the dust cup to the main unit until it clicks.
It is recommended to empty the 1.6-liter dust cup after each use or when the MAX fill line is reached.
6.2 Cleaning Filters (HEPA & Nano Filters)
The HEPA and Nano filters are crucial for maintaining air quality and suction power. Clean them regularly.
- Remove the dust cup as described above.
- Locate and remove the HEPA and Nano filters from the dust cup assembly.
- Tap the filters gently over a waste bin to remove loose dust.
- If heavily soiled, rinse the filters under cool running water. Do not use detergents.
- Allow the filters to air dry completely for at least 24 hours before reinserting them. Do not use a hairdryer or other heating devices.
- Reassemble the filters and dust cup, then reattach to the main unit.
Replace filters if they remain discolored or damaged after cleaning.
6.3 Cleaning the Exterior and Accessories
- Wipe the exterior of the vacuum cleaner with a soft, damp cloth. Do not use abrasive cleaners.
- Check the floor nozzle and accessory tools for any blockages or tangled hair/fibers and remove them.
7. Troubleshooting
Before contacting customer service, please refer to the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum cleaner does not turn on. | No power supply. | Check if the plug is securely inserted into the outlet. Test the outlet with another appliance. |
| Low suction power. | Dust cup is full. | Empty the dust cup. |
| Filters are clogged. | Clean or replace the HEPA and Nano filters. | |
| Hose, wand, or nozzle is blocked. | Check for and remove any obstructions. | |
| Unusual noise during operation. | Blockage in the hose or nozzle. | Inspect and clear any blockages. |
| Dust cup or filters not properly installed. | Ensure all components are securely in place. |
8. Specifications
- Model: CV-SH20V-TG
- Type: Cyclone Vacuum Cleaner
- Power: 2000 Watts
- Capacity: 1.6 Liters (Dust Cup)
- Filtration: HEPA & Nano Filter System
- Voltage: 220 Volts
- Noise Level: 80 Decibels
- Product Dimensions: 55 x 19 x 23 cm
- Item Weight: 10 Kilograms
- Color: Gold
9. Warranty and Support
This HITACHI product comes with a minimum 2-year warranty from the date of purchase. Please retain your proof of purchase for warranty claims.
For technical support, service, or warranty inquiries, please contact Alessa Customer Service Contact Center at 8001240020. This number is also applicable for installation services in Riyadh, Jeddah, and Dammam.





