Comtrend PG-9172PT

Comtrend PG-9172PT-KIT 1200Mbps G.hn Powerline Ethernet Adapter User Manual

Model: PG-9172PT

Introduction

This manual provides instructions for the installation, operation, and maintenance of the Comtrend PG-9172PT-KIT 1200Mbps G.hn Powerline Ethernet Adapter with Pass-Through Outlet. This device utilizes your home's existing electrical wiring to extend your network connection, offering a reliable alternative to Wi-Fi for connecting devices.

Package Contents

Please verify that all items are present in your package:

Product Overview

The Comtrend PG-9172PT adapter features a pass-through electrical outlet, allowing other devices to be plugged into the same wall socket without losing the powerline connection. Key components include:

Comtrend PG-9172PT Powerline Adapter front view

Figure 1: Front view of the Comtrend PG-9172PT Powerline Adapter, showing LEDs and pass-through outlet.

Setup Instructions

Follow these steps to set up your Comtrend G.hn Powerline network:

  1. Connect the First Adapter: Plug one PG-9172PT adapter into a wall outlet near your internet router. Avoid power strips or surge protectors, as they can interfere with powerline performance.
  2. Connect to Router: Use an Ethernet cable to connect the adapter's Ethernet port to an available LAN port on your internet router.
  3. Connect the Second Adapter: Plug the second PG-9172PT adapter into a wall outlet in the room where you need network access.
  4. Connect Network Device: Use an Ethernet cable to connect the second adapter's Ethernet port to your network device (e.g., computer, smart TV, game console).
  5. Verify Connection: Wait for the Powerline LED on both adapters to turn solid green, indicating a successful connection. If the LED is amber or red, the connection quality may be lower. If it's off, there's no connection.
  6. Secure Pairing (Optional but Recommended): For enhanced security, press the Pair button on the first adapter for 2 seconds. Within 2 minutes, press the Pair button on the second adapter for 2 seconds. The Powerline LEDs will flash during pairing and become solid when successful.
Comtrend PG-9172PT Powerline Adapter connected to router and device

Figure 2: Diagram illustrating the connection of two powerline adapters: one to the router and the other to an end device.

Operating the Device

Once set up, the Comtrend PG-9172PT adapters operate automatically. The pass-through outlet allows you to continue using the wall socket for other electrical appliances without affecting the powerline network performance. The LEDs provide visual feedback on the network status:

Maintenance

The Comtrend PG-9172PT-KIT requires minimal maintenance. To ensure optimal performance and longevity:

Troubleshooting

ProblemPossible Solution
No Powerline LED light.
  • Ensure both adapters are plugged directly into a wall outlet.
  • Verify that the electrical outlets are active.
  • Try a different wall outlet.
Slow connection speed (Amber/Red Powerline LED).
  • Move adapters to different outlets to find a better electrical circuit path.
  • Ensure adapters are not near high-power electrical appliances (e.g., washing machines, refrigerators) that can cause interference.
  • Avoid plugging into power strips or surge protectors.
No internet access on connected device.
  • Check if the router has internet access.
  • Ensure Ethernet cables are securely connected to both the adapter and the device/router.
  • Restart the router, then the powerline adapters, and finally the connected device.
  • Perform the secure pairing process again.

Specifications

Warranty and Support

For warranty information and technical support, please refer to the documentation included with your product or visit the official Comtrend website. Support resources typically include FAQs, driver downloads, and contact information for customer service.

Comtrend Official Website: www.comtrend.com

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