1. Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Avision AV332U Compact Duplex Document Scanner. The AV332U is a high-speed, reliable, and affordable sheetfed scanner designed for efficient document management, capable of scanning at 40 pages per minute (ppm) and 80 images per minute (ipm). It supports duplex scanning and can handle various media types, including plastic ID cards and heavy card stock.
Its compact design and advanced image processing technology make it an ideal solution for businesses requiring fast and high-quality document digitization.
Product Overview

Figure 1: Front view of the Avision AV332U scanner with its input and output trays extended, showing the compact design and control panel.
2. Safety Information
Please read the following safety precautions carefully before operating the scanner to ensure safe and optimal performance.
- Use only the power adapter supplied with the scanner.
- Do not expose the scanner to water or excessive humidity.
- Avoid placing the scanner in direct sunlight or near heat sources.
- Ensure proper ventilation around the scanner.
- Do not attempt to disassemble or repair the scanner yourself. Refer to qualified service personnel.
- Keep the scanner away from dust and debris.
3. Setup
3.1. Package Contents
Verify that all items are present in the package before proceeding with the setup.
- Avision AV332U Document Scanner
- Power Adapter
- USB Cable
- Quick Start Guide
- Software CD (or download instructions) including TWAIN/ISIS drivers, Avision Button Manager, AVScan, and PaperPort.
3.2. Hardware Installation
- Place the scanner on a stable, flat surface with adequate space for document feeding and output.
- Connect the power adapter to the scanner's power input and then plug it into an electrical outlet.
- Connect one end of the USB cable to the scanner's USB port and the other end to an available USB port on your computer.
- Extend the input and output paper trays as needed for document feeding.
3.3. Software Installation
The AV332U scanner requires driver and software installation for full functionality.
- Insert the provided software CD into your computer's CD/DVD drive, or download the latest drivers and software from the official Avision website.
- Follow the on-screen instructions to install the TWAIN and ISIS drivers. These drivers are essential for the scanner to communicate with your computer and scanning applications.
- Install the bundled software applications:
- Avision Button Manager: Allows you to configure custom scan profiles and send scanned images to various destinations (e.g., email, printer, cloud services like Google Drive or Evernote) with a single button press.
- AVScan: An image processing software for enhancing scanned documents.
- PaperPort: A document management software for organizing and managing your scanned files.
- Restart your computer after installation if prompted.
4. Operating Instructions
4.1. Loading Documents
- Ensure the input and output trays are fully extended.
- Fan the edges of the documents to separate them and prevent misfeeds.
- Adjust the paper guides to fit the width of your documents snugly.
- Insert the documents face-down into the input tray. The scanner supports paper from 27 to 413 g/m² (7 to 110 lb) and sizes up to 8.5” x 14” (legal).
- For plastic cards (e.g., credit cards, driver's licenses) up to 1.25 mm thick, use the straight paper path.
4.2. Performing a Scan
- Ensure the scanner is powered on and connected to your computer.
- Load your documents into the input tray.
- Launch the Avision Button Manager software or your preferred scanning application (e.g., AVScan, PaperPort, or any TWAIN/ISIS compatible software).
- In Button Manager, select a pre-configured scan profile or create a new one. Profiles can be set for different destinations (e.g., Scan to PDF, Scan to Email, Scan to Folder).
- Press the corresponding button on the scanner's control panel or initiate the scan from the software interface.
- The scanner will automatically feed and scan the documents. The ultrasonic multi-feed detection feature helps prevent missing pages.
- Review the scanned images in the software. You can perform image enhancements using AVScan if needed.
- Save the scanned documents to your desired location or send them to the configured destination.
5. Maintenance
5.1. Cleaning the Scanner
Regular cleaning helps maintain optimal scanning performance and image quality.
- Exterior: Wipe the exterior of the scanner with a soft, dry, lint-free cloth. Do not use abrasive cleaners or solvents.
- Glass Surfaces (CIS): Gently wipe the Contact Image Sensor (CIS) glass with a soft cloth dampened with a non-abrasive glass cleaner. Ensure no liquid drips into the scanner.
- Rollers: Periodically clean the feed rollers with a soft cloth lightly dampened with isopropyl alcohol to remove paper dust and residue.
- Dust Protection: When not in use, fold the input and output trays to protect the unit from dust accumulation.
6. Troubleshooting
This section addresses common issues you might encounter with your scanner.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scanner not recognized by computer. | USB cable loose or disconnected; Drivers not installed or corrupted; Scanner not powered on. | Ensure USB cable is securely connected. Verify scanner is powered on. Reinstall scanner drivers. Try a different USB port. |
| Paper jam. | Documents not loaded correctly; Paper too thick or thin; Foreign object in paper path. | Remove all documents. Open scanner covers and carefully remove jammed paper. Ensure paper guides are adjusted correctly. Use appropriate paper types. |
| Poor scan quality (streaks, blurry images). | Dirty CIS glass or rollers; Incorrect scan settings. | Clean the CIS glass and feed rollers as described in the Maintenance section. Adjust scan resolution and image settings in the software. |
| Multi-feed detection errors. | Documents stuck together; Ultrasonic sensor dirty. | Fan documents thoroughly before loading. Ensure documents are not creased or stapled. Clean the ultrasonic sensor (refer to full manual for location). |
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | AV332U |
| Item Model Number | FF-1904B |
| Brand | Avision |
| Scanner Type | Business Card, Document, Photo (Duplex, ADF Sheetfed) |
| Connectivity Technology | USB |
| Optical Resolution | 600 dpi |
| Scan Speed | Up to 40 ppm / 80 ipm (A4, Color, 200 dpi) |
| Media Type Supported | Business Card, ID Card, Paper (27 to 413 g/m² / 7 to 110 lb) |
| Sheet Size Supported | A4, Legal (up to 8.5" x 14") |
| Plastic Card Thickness | Up to 1.25 mm |
| Color Depth | 24 Bits |
| Product Dimensions | 11.02 x 5.91 x 6.3 inches |
| Item Weight | 2.2 pounds (approx. 1 Kilogram) |
| Wattage | 16 watts |
| Features | High Optical Resolution, Compact Design, Ultrasonic Multi-feed Detection, CIS Module (no warm-up time) |
| Bundled Software | TWAIN/ISIS Drivers, Avision Button Manager, AVScan, PaperPort |
8. Warranty and Support
Specific warranty terms and conditions for the Avision AV332U scanner are subject to the region of purchase and the retailer's policy.
For detailed warranty information, technical support, driver updates, and additional resources, please visit the official Avision website or contact your local Avision authorized dealer.
Manufacturer: Avision





