Ring Alarm Keypad (2nd Generation) User Manual

Introduction

The Ring Alarm Keypad (2nd Generation) is an essential component of your Ring Alarm security system, providing a convenient way to arm and disarm your system. It features a compact design that blends seamlessly into your home environment. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your keypad, along with important product specifications.

Keypad Overview

This image displays the Ring Alarm Keypad (2nd Generation). On the left, there are three circular buttons for emergency functions: a siren icon for panic, a fire icon for fire alarm, and a plus sign for medical emergency. On the right, there is a numeric keypad from 1 to 9, followed by an 'X' (cancel), '0', and a checkmark (confirm). Above the numeric pad are three mode buttons: Disarmed (crossed-out shield), Home (shield with house icon), and Away (shield with person icon).

The keypad features a clear layout for easy interaction with your Ring Alarm system. It includes a numeric pad for code entry, dedicated buttons for arming and disarming modes, and emergency buttons for immediate alerts.

Setup

Setting up your Ring Alarm Keypad is a straightforward process that requires no special tools. Ensure you have your Ring Alarm Base Station already set up and connected to your Ring account.

Installation Options:

• Surface Placement: The keypad can be conveniently placed on any flat surface, such as a table or shelf.
• Wall Mounting: For a more permanent installation, the keypad can be securely mounted to a wall using the included quick-release bracket and hardware.

Powering the Keypad:

• Battery Power: The keypad is powered by included rechargeable batteries, offering flexibility in placement.
• AC Power: For continuous power, you can also plug the keypad into a standard electrical outlet using the provided AC power adapter.

Pairing with Ring Alarm Base Station:

1. Open the Ring app on your smartphone or tablet.
2. Navigate to the "Set Up a Device" section.
3. Follow the on-screen instructions to add your new Keypad. The app will guide you through the pairing process, which typically involves scanning a QR code or entering a code found on the device.
4. Once paired, the keypad will communicate with your Ring Alarm Base Station via Z-Wave technology.

Operating the Keypad

The Ring Alarm Keypad allows you to manage your security system's status with ease. Learn how to use its various functions:

Security Modes:

• Disarmed Mode: Press the Disarmed button (crossed-out shield icon) and enter your PIN to deactivate all sensors, allowing you to move freely within your home.
• Away Mode: Press the Away button (shield with person icon) and enter your PIN to activate all sensors, protecting your home while you are away.
• Home Mode: Press the Home button (shield with house icon) and enter your PIN to activate selected sensors, providing flexible protection while you are at home.

Emergency Functions:

In case of an emergency, the keypad provides dedicated buttons for immediate action:

• Panic Alarm: Press the Siren button (siren icon) to trigger the siren on your Base Station or Outdoor Siren.
• Fire Alarm: Press the Fire button (fire icon) to alert to a fire emergency.
• Medical Emergency: Press the Medical button (plus sign icon) for medical assistance.
• Note: Triggering emergency buttons can also notify your emergency contacts if you have a Ring Protect Plus subscription.

Numeric Keypad:

Use the numeric keys (0-9) to enter your personal identification number (PIN) for arming and disarming the system. The 'X' button is used to clear an incorrect entry, and the checkmark button is used to confirm your PIN.

Maintenance

Proper maintenance ensures the longevity and optimal performance of your Ring Alarm Keypad.

Battery Management:

The internal rechargeable battery provides up to 8 months of life per charge under standard usage conditions. Battery life may vary based on usage frequency, temperature, and other environmental factors. When the battery is low, the keypad will indicate this, and you should recharge it using the provided AC adapter.

Cleaning:

To clean the keypad, gently wipe it with a soft, dry, or slightly damp cloth. Avoid using abrasive cleaners, solvents, or aerosol sprays, as these can damage the device.

Troubleshooting

If you encounter issues with your Ring Alarm Keypad, try the following troubleshooting steps:

• Keypad Not Responding: Ensure the keypad is charged or plugged into an AC outlet. If battery-powered, check the battery level in the Ring app.
• Connectivity Issues: Verify that your Ring Alarm Base Station is online and within the Z-Wave range (up to 76 meters in open air) of the keypad. Try moving the keypad closer to the Base Station if possible.
• Incorrect PIN Entry: If your PIN is not being accepted, ensure you are entering the correct code. You can reset or change your PIN through the Ring app.
• Emergency Buttons Not Working: Confirm your Ring Protect Plus subscription is active if you expect emergency contacts to be notified.
• Factory Reset: As a last resort, you may perform a factory reset. Refer to the Ring app or online support for specific instructions on how to reset your keypad, as this will unpair it from your system.

For further assistance, consult the Ring app's help section or visit the official Ring support website.

Specifications

Warranty and Support

Your Ring Alarm Keypad (2nd Generation) comes with a one-year limited warranty and includes service. This limited warranty does not affect your consumer rights and is provided in addition to any legal guarantees applicable in your region, such as the legal guarantee of conformity and the guarantee against hidden defects for consumers residing in France.

The use of the Ring Alarm kit is subject to specific terms and conditions. For detailed information regarding warranty terms, service, and legal disclaimers, please refer to the official Ring website or the documentation provided with your Ring Alarm system.

For additional support, frequently asked questions, and community forums, please visit the Ring Support Center.