1. Introduction
The SonicWall SWS12-8 Network Security Switch is designed to deliver high-speed network switching with unparalleled performance and manageability. This non-PoE version is ideal for small and medium-sized businesses (SMB) and Software-Defined Branch (SD-Branch) deployments, providing robust network infrastructure. It incorporates features such as Quality of Service (QoS) to prioritize critical network traffic, ensuring smooth operation for applications like VoIP and video conferencing.
2. Safety Information
- Ensure the device is placed on a stable, flat surface to prevent accidental falls.
- Do not expose the switch to water, moisture, or extreme temperatures.
- Use only the power adapter supplied with the device.
- Do not open the device casing. Refer all servicing to qualified personnel.
- Ensure proper ventilation around the switch to prevent overheating.
3. Package Contents
Verify that all items are present in your package:
- SonicWall SWS12-8 Network Security Switch (NON-POE VERSION)
- Power Adapter
- Quick Start Guide (if applicable)
- Rack-mount kit (if applicable)
4. Product Overview
Familiarize yourself with the components of your SonicWall SWS12-8 switch.

Figure 4.1: Front Panel of SonicWall SWS12-8 Switch. This image displays the front of the SonicWall SWS12-8 switch, highlighting its eight Gigabit Ethernet ports (labeled 1-8) and two SFP ports (labeled 9-10). LED indicators for power, system status, and link/activity for each port are also visible.
Front Panel Features:
- Gigabit Ethernet Ports (1-8): Eight 10/100/1000BASE-T ports for connecting network devices.
- SFP Ports (9-10): Two Small Form-Factor Pluggable ports for fiber optic connections.
- LED Indicators: Provide status information for power, system, and individual port activity.
5. Setup
Follow these steps for initial setup of your SonicWall SWS12-8 switch:
- Placement: Choose a suitable location for the switch, ensuring adequate ventilation and away from direct sunlight or heat sources.
- Power Connection: Connect the provided power adapter to the switch's power input and then to a power outlet. The power LED should illuminate.
- Network Connections:
- Connect your network devices (computers, servers, access points) to the Gigabit Ethernet ports (1-8) using standard Ethernet cables.
- If using fiber optic connections, insert compatible SFP modules into ports 9 or 10, and then connect fiber optic cables.
- Initial Configuration: For advanced configuration and management, refer to the SonicWall documentation for accessing the management interface (e.g., via web browser or command line interface). The SonicWall Switch offers Zero-Touch Deployment capability, allowing for quick rollout across distributed locations without requiring on-site IT personnel.
6. Operating
Once powered on and connected, the SonicWall SWS12-8 switch will begin forwarding network traffic. Key operational aspects include:
- Traffic Prioritization (QoS): The switch supports Quality of Service features to prioritize certain types of network traffic, such as Voice over IP (VoIP) and video conferencing, ensuring optimal performance for critical applications.
- Secure SD-Branch Solution: This switch is an integral part of the SonicWall Secure SD-Branch solution, which transforms user experience at branch office locations by providing a unified platform for rapid deployment and centralized visibility and threat detection from a single pane of glass.
- Link/Activity LEDs: Observe the Link/Act LEDs on each port. A solid green light indicates a successful link, while a blinking light indicates data activity.
7. Maintenance
To ensure optimal performance and longevity of your SonicWall SWS12-8 switch, follow these maintenance guidelines:
- Cleaning: Gently wipe the exterior of the switch with a soft, dry cloth. Do not use liquid or aerosol cleaners.
- Ventilation: Ensure that the ventilation openings are clear of dust and obstructions. Periodically clean dust from the vents using compressed air.
- Firmware Updates: Regularly check the SonicWall support website for firmware updates. Keeping the firmware up-to-date ensures the latest features, performance enhancements, and security patches.
- Environmental Conditions: Operate the switch within its specified temperature and humidity ranges to prevent damage.
8. Troubleshooting
If you encounter issues with your SonicWall SWS12-8 switch, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power LED | Power adapter not connected or faulty outlet. | Check power cable connections. Try a different power outlet. Ensure the power adapter is functioning correctly. |
| No Link/Activity LED on Port | Cable issue, device not connected, or device power off. | Verify Ethernet cable connection at both ends. Ensure the connected device is powered on and functioning. Try a different cable or port. |
| Network Connectivity Issues | Incorrect configuration, IP address conflict, or upstream network problem. | Check switch configuration via the management interface. Verify IP settings on connected devices. Test connectivity to the upstream router/modem. |
| Slow Network Performance | Network congestion, faulty cable, or misconfigured QoS. | Check network traffic. Replace suspect cables. Review and adjust QoS settings if necessary. |
If the problem persists, contact SonicWall Technical Support for further assistance.
9. Specifications
| Feature | Detail |
|---|---|
| Model Number | Switch SWS12-8 (02-SSC-2462) |
| Gigabit Ethernet Ports | 8 |
| SFP Ports | 2 |
| Total Interfaces | 10 |
| Switching Capacity | 20 Gbps |
| Memory (MB) | 256 |
| Flash (MB) | 32 |
| Color | NON-POE VERSION |
| Wattage | 65 watts |
| Item Weight | 1.41 pounds |
| Package Dimensions | 9 x 4 x 1 inches |
| Date First Available | June 5, 2020 |
10. Warranty and Support
Warranty Information: For details regarding the product warranty, please refer to the official SonicWall website or the warranty card included with your product. Protection plans are also available for extended coverage.
Technical Support: If you require technical assistance, please visit the official SonicWall support portal or contact their customer service. Have your product model number (SWS12-8) and serial number ready when contacting support.
Online Resources: For additional documentation, FAQs, and software downloads, visit the SonicWall Support Website.





