Introduction
This manual provides essential information for setting up, operating, and maintaining your Microsoft Surface Laptop Go. Please read this manual thoroughly before using the device to ensure optimal performance and longevity.
Product Overview
The Microsoft Surface Laptop Go is a lightweight and portable laptop designed for everyday use, featuring a 12.4-inch PixelSense touchscreen display and a full-size keyboard with a large trackpad.
Figure 1: Front view of the Microsoft Surface Laptop Go, showcasing its 12.4-inch display and keyboard.
Key Features:
- 12.4-inch PixelSense 1536 × 1024 (148 ppi) interactive touchscreen display.
- Integrated 720p HD camera for clear video calls.
- Built-in USB-C and USB-A ports, Surface Connect, and a headphone jack for essential accessory connections.
- Full-size keyboard with a large trackpad for comfortable all-day input.
- Pre-installed with Windows 10 and Office Home & Business 2019, providing reliable security and immediate access to essential applications like Word and Excel.
Setup
1. Unboxing and Initial Inspection
Carefully remove the Surface Laptop Go from its packaging. Inspect the device and all included accessories for any signs of damage. The package should contain the Surface Laptop Go, power supply, and quick start guide.
2. Connecting the Power Supply
Connect the power supply to the Surface Connect port on your laptop. Plug the other end into a wall outlet. The battery will begin charging automatically.
Figure 2: Side view illustrating the USB-A, USB-C, and headphone jack ports for connectivity.
3. First Boot and Windows Setup
Press the power button located on the keyboard to turn on your Surface Laptop Go. Follow the on-screen instructions to complete the Windows 10 setup process, including language selection, network connection, and user account creation.
Operating Instructions
1. Power On/Off and Sleep Mode
- Power On: Press the power button.
- Power Off: Click the Start button, then Power > Shut down.
- Sleep Mode: Close the lid or click the Start button, then Power > Sleep.
2. Using the Keyboard and Trackpad
The Surface Laptop Go features a full-size keyboard and a large precision trackpad for intuitive navigation and typing.
Figure 3: Detailed view of the keyboard and trackpad layout. Note: The image shows an English keyboard layout; actual product may have a Japanese layout.
3. Connecting Peripherals
Utilize the available ports to connect external devices:
- USB-C Port: For data transfer, video output, and charging compatible devices.
- USB-A Port: For connecting standard USB devices like mice, keyboards, or external drives.
- Headphone Jack: For connecting headphones or external speakers.
- Surface Connect Port: For power and connecting Surface Dock accessories.
Maintenance
1. Cleaning Your Device
To clean the screen, use a soft, lint-free cloth lightly dampened with water or a screen cleaner. For the keyboard and chassis, use a soft, dry cloth. Avoid abrasive materials or harsh chemicals.
2. Battery Care
To maximize battery life, avoid extreme temperatures and fully discharging the battery frequently. It is recommended to keep the battery charged between 20% and 80% for optimal longevity.
3. Software Updates
Regularly check for and install Windows updates to ensure your system has the latest security patches and performance improvements. Go to Settings > Update & Security > Windows Update.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | Low battery or power supply issue. | Ensure the power supply is securely connected and plugged into a working outlet. Allow the device to charge for at least 15 minutes before attempting to power on again. |
| Screen is blank or unresponsive. | System crash or display driver issue. | Perform a force restart by holding the power button for 10-15 seconds until the Microsoft logo appears. If the issue persists, check for display driver updates. |
| Wi-Fi connection issues. | Incorrect network settings or driver issues. | Restart your router and the Surface Laptop Go. Verify Wi-Fi settings in Windows. Update network drivers if necessary. |
Specifications
- Brand: Microsoft
- Model Name: THH-00034
- Display: 12.4-inch PixelSense (1536 x 1024 pixels, 148 ppi)
- Processor: 10th Gen Intel® Core™ i5-1035G1
- RAM: 8 GB
- Storage: 128 GB SSD
- Operating System: Windows 10
- Graphics: Integrated Intel Graphics
- Ports: 1x USB-C, 1x USB-A, 1x Surface Connect, 3.5mm Headphone Jack
- Camera: 720p HD f2.0 camera (front-facing)
- Wireless: Wi-Fi 802.11a/b/g/n/ac, Bluetooth
- Battery Life: Up to 13 hours (typical device usage)
- Dimensions: 31 x 23.3 x 5.4 cm
- Weight: Approximately 1.69 g
- Color: Ice Blue
Warranty and Support
Your Microsoft Surface Laptop Go comes with a standard manufacturer's warranty. For detailed warranty information, please refer to the warranty card included in your product packaging or visit the official Microsoft support website.
For technical support, driver downloads, and additional resources, please visit the official Microsoft Support website: support.microsoft.com/surface
