Avaya One Cable Connect Hub

Avaya One Cable Connect Hub (OCC Hub) User Manual

Model: One Cable Connect Hub

Brand: Avaya

Introduction

The Avaya One Cable Connect Hub is a versatile USB/HDMI 3-port hub designed to simplify connectivity for laptops, monitors, and speakers. It offers a plug-and-play solution for expanding your device's ports and streamlining your workspace, enabling a single cable connection for multiple peripherals.

Avaya One Cable Connect Hub, top view, illustrating connections to laptop, monitor, webcam, and speaker.

Image: Top view of the Avaya One Cable Connect Hub, showing its connection capabilities to various devices.

Product Features

  • Simple, one-cable connection and disconnection for daily use.
  • Provides USB input/output connections for laptops, optional external conference speakers, huddle/webcams, and HDMI output for an optional external monitor (HDMI cable not included).
  • Compatible with all Avaya devices and most other external devices.
  • Integrates seamlessly with Avaya and other external devices, as well as most common video collaboration applications.
  • Delivers a quality user experience with your external camera, conference speaker, and external monitor, simplifying your setup.

Package Contents

  • Avaya One Cable Connect Hub
  • User Manual (this document)

Setup

Connecting the Hub to Your Laptop

  1. Connect the main USB cable from the Avaya One Cable Connect Hub to an available USB port on your laptop.
  2. Ensure the hub is placed on a stable, flat surface.
Rear view of the Avaya One Cable Connect Hub, showing DC 5V power input, USB 3.0 upstream port, and HDMI output port.

Image: Rear view of the Avaya One Cable Connect Hub, highlighting the main connection ports.

Connecting Peripherals

  1. USB Devices: Connect your external conference speaker, webcam, or other USB peripherals to the available USB ports on the front of the hub.
  2. External Monitor: Connect an HDMI cable (not included) from your external monitor to the HDMI output port on the rear of the hub.
Avaya One Cable Connect Hub with various cables connected, demonstrating a typical setup.

Image: Avaya One Cable Connect Hub with connected cables, illustrating a complete setup.

Operation

Plug and Play Functionality

The Avaya One Cable Connect Hub is designed for plug-and-play operation. Once connected to your laptop and peripherals, it should be automatically recognized by your operating system without the need for additional drivers.

Using Connected Devices

After successful connection, your laptop will detect the connected monitor, speakers, and other USB devices. You can then configure these devices through your operating system's display and sound settings as needed.

Maintenance

  • Keep the hub clean by wiping it with a soft, dry cloth. Avoid using liquid cleaners or solvents.
  • Ensure proper ventilation around the hub to prevent overheating.
  • Store the hub in a cool, dry place when not in use.
  • Avoid exposing the hub to extreme temperatures or direct sunlight.

Troubleshooting

IssuePossible CauseSolution
No display on external monitorLoose HDMI cable, Incorrect input selected on monitor, Laptop display settingsEnsure HDMI cable is securely connected. Select the correct input source on your monitor. Check laptop display settings (e.g., Extend, Duplicate).
USB devices not recognizedLoose USB connection, Device driver issue, Insufficient powerEnsure USB devices are firmly connected to the hub. Try connecting the device directly to the laptop to rule out device issues. If using high-power devices, ensure the hub is receiving adequate power (if an external power adapter is used, though not specified for this model).
Hub not recognized by laptopLoose main USB cable, Laptop USB port issueEnsure the main USB cable from the hub to the laptop is securely connected. Try a different USB port on your laptop.

Specifications

FeatureDetail
BrandAvaya
ColorBlack
Hardware InterfaceHDMI, USB
Special FeaturePlug and Play
Compatible DevicesDesktops, Laptops, Monitors, Speakers

Warranty Information

This Avaya product is covered by a limited warranty. For detailed warranty terms, conditions, and registration, please refer to the official Avaya website or contact Avaya customer support. Keep your proof of purchase for warranty claims.

Support

For technical assistance, product inquiries, or further support, please visit the official Avaya support website or contact their customer service department. Online resources, FAQs, and driver downloads (if applicable) may be available.

Website: www.avaya.com/support

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