Introduction
Thank you for choosing the COMFIER Electric Cordless Neck Massager with Heat. This device is designed to provide deep tissue acupuncture massage and heating functions to help relax neck muscle tension, alleviate soreness, and promote blood circulation. Please read this manual thoroughly before use to ensure safe and effective operation.

Image: The COMFIER Electric Cordless Neck Massager, a U-shaped device with integrated massage pads and a remote control displaying settings for pulse, heat, and time.
Important Safety Information
To reduce the risk of electric shock, burns, fire, or injury, please observe the following precautions:
- Do not use the massager for more than 30 minutes at a time.
- Keep the device away from water and do not use it in wet environments.
- Charge the massager using only the provided Type-C charging cable.
- Do not use the massager while sleeping or lying down to prevent potential injury.
- Avoid using on wet skin or in the shower.
- Store in a dry place when not in use.
Legal Disclaimer: Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Product Overview and Components
The COMFIER Neck Massager (Model CF-6023) features an ergonomic U-shaped design that conforms to the human neck. It is constructed from stainless steel metal and protein-glue soft material, ensuring skin-friendly contact. The device is lightweight and cordless for portability.
Key Components:
- Main Massager Unit: U-shaped device with integrated massage metal pads.
- Remote Control: For adjusting settings (modes, intensity, heat, timer). Features an LCD display.
- Type-C Charging Cable: For recharging the device.

Image: Diagram showing the dimensions of the COMFIER Neck Massager (approx. 6.8 inches height, 5.7 inches width) and its remote control (approx. 3.2 inches length, 1.25 inches width).
Setup
- Initial Charge: Before first use, fully charge the massager using the provided Type-C cable. Refer to the Charging section for details.
- Positioning: Place the U-shaped massager around your neck, ensuring the massage metal pads make direct contact with your skin on the cervical spine area. The device is flexible and can be bent to fit various neck sizes.
- Remote Control: Ensure the remote control has a working battery. A spare battery is often included.

Image: The COMFIER Neck Massager demonstrating its high-elastic material, allowing it to fit various neck sizes and curves.
Operating Instructions
The massager is operated via the remote control. It offers 6 massage modes, 16 intensity levels, and 3 heating levels.
Remote Control Functions:
- On/Off/Timer Button: Powers the device on/off and sets the massage duration (5-30 minutes).
- Mode Button: Cycles through the 6 available massage modes.
- Heating Button: Activates and adjusts the 3 heating levels.
- '+' Button: Increases massage intensity.
- '-' Button: Decreases massage intensity.

Image: A user operating the COMFIER Neck Massager with its remote control. The image highlights the remote's buttons: On/Off/Timer, Mode, Heating, Stronger (+), and Weaker (-).
Step-by-Step Usage:
- Place the massager on your neck, ensuring good contact with the metal pads.
- Press the On/Off button on the remote to power on the device.
- Use the Mode button to select your desired massage mode (e.g., Scratch, Shiatsu, Rolling, Beating, Automatic 1, Automatic 2).
- Adjust the intensity using the '+' and '-' buttons. Start with a low intensity and gradually increase to a comfortable level.
- Press the Heating button to activate heat. Cycle through the 3 levels (Low, Middle, High) as desired.
- Set the massage duration using the Timer function (5-30 minutes). The device will automatically shut off after the set time.
- To turn off the device manually, press and hold the On/Off button.

Image: Visual representation of the 6 massage modes available: Scratch, Shiatsu, Rolling, Beating, Automatic 1, and Automatic 2.

Image: Illustration of the 3-level heating compress feature, showing temperature ranges for Low (100.4-104°F), Middle (105.8-107.6°F), and High (109.4-113°F).
Video: An official product video demonstrating the use of the COMFIER Cordless Neck Massager with Heat, showing how to wear it and operate it with the remote control for neck relaxation.
Charging
The massager is equipped with a built-in lithium battery. A full charge allows for continuous operation for approximately 5 days (based on two 30-minute uses per day).
- Connect the provided Type-C charging cable to the charging port on the massager.
- Plug the other end of the USB cable into any standard USB charger (not included).
- The charging indicator light will show the charging status.
- A full charge typically takes about 90 minutes.

Image: The COMFIER Neck Massager connected to a laptop via a USB-C cable for charging, illustrating its USB charging capability. The image also indicates a 1500 mAh battery and 90 minutes for a full charge.
Maintenance
- Cleaning: Wipe the massager with a soft, damp cloth. Do not use abrasive cleaners or immerse the device in water.
- Storage: Store the massager in a cool, dry place when not in use. Keep it away from direct sunlight and extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge regularly, even if not used often.
Troubleshooting
If you encounter issues with your COMFIER Neck Massager, please refer to the following common solutions:
- Device not turning on: Ensure the device is fully charged. Check the remote control battery.
- No sensation during massage: Ensure the metal pads are making good contact with your skin. Try applying a small amount of water or conductive gel to the pads and your neck for better conductivity. Increase the intensity level.
- Heat not felt: Ensure the heating function is activated and set to a desired level. Allow a few minutes for the heat to build up.
- Remote control not responding: Check the remote control battery. Ensure there are no obstructions between the remote and the massager.
If problems persist, please contact COMFIER customer support.
Specifications
| Feature | Detail |
|---|---|
| Model | CF-6023 |
| Power Source | Battery Powered (Built-in Lithium Battery) |
| Material | Stainless Steel Metal, Protein-Glue Soft Material |
| Massage Modes | 6 |
| Intensity Levels | 16 |
| Heating Levels | 3 |
| Max Usage Time | 30 minutes per session |
| Charging Time | Approx. 90 minutes |
| Battery Capacity | 1500 mAh |
| Dimensions | 8.27 x 6.77 x 2.01 inches (approximate package dimensions) |
| Weight | 0.41 lbs (12.63 ounces) |
Warranty and Support
For warranty information or technical support, please contact COMFIER customer service directly. Refer to the product packaging or the official COMFIER website for contact details.





