HP Color LaserJet Enterprise M555x Duplex Printer User Manual

1. Setup and Installation

1.1 Unpacking and Initial Placement

Carefully remove the printer and all components from the packaging. Place the printer on a stable, level surface with adequate space for ventilation and access to power and network connections. Ensure the printer is positioned to allow easy access to paper trays and output bins.

Image: Front view of the HP Color LaserJet Enterprise M555x printer, showcasing its compact design and integrated touchscreen.

1.2 Included Components

Verify that all components are present in the box:

• HP Color LaserJet Enterprise M555x Printer
• Four preinstalled HP LaserJet toner cartridges (Black, Cyan, Magenta, Yellow)
• Toner collection unit
• In-box documentation
• Power Cord
• 100-sheet multipurpose tray 1
• 550-sheet input tray 2
• 550-sheet input tray 3

1.3 Connecting Power

Connect the power cord to the printer and then to a grounded electrical outlet. Do not use extension cords or power strips during initial setup to avoid potential power issues.

1.4 Loading Paper

Load paper into the input trays. The printer supports various media types including plain paper, card stock, envelopes, and labels. Ensure paper guides are adjusted correctly to prevent jams. The printer has a total input capacity of 1200 sheets (100-sheet multipurpose tray 1, 550-sheet input tray 2, and 550-sheet input tray 3).

1.5 Network and USB Connection

The printer supports Ethernet, USB 2.0, and Wi-Fi connectivity. For network setup, connect an Ethernet cable to the printer's Ethernet port or configure Wi-Fi through the control panel. For direct connection, use a USB 2.0 cable to connect the printer to your computer. Install the necessary drivers from the HP website or the included software.

2. Operating the Printer

2.1 Control Panel Overview

The printer features an intuitive 4.3-inch color touchscreen display. Use the touchscreen to navigate menus, adjust settings, and monitor printer status. Icons on the display provide quick access to functions such as printing from USB, job storage, and HP JetAdvantage.

Image: Detailed view of the printer's touchscreen interface, displaying various operational options.

2.2 Printing Documents

To print, send your document from a connected computer or mobile device. Select the HP Color LaserJet Enterprise M555x from your printer list. Adjust print settings such as color, paper size (up to 8.5 x 14 inches), and duplex options as needed. The printer automatically adjusts paper settings to the paper type for consistent results.

2.3 Duplex Printing

The M555x supports automatic duplex (two-sided) printing. This feature can be enabled through your printer's settings on your computer or directly from the printer's control panel, helping to save paper.

2.4 Wireless Connectivity

Utilize embedded Wi-Fi Direct and dual-band Wi-Fi with Bluetooth Low Energy for flexible printing from various devices without needing a direct network connection or router.

3. Maintenance

3.1 Toner Cartridge Replacement

The printer uses Original HP 212A series toner cartridges with JetIntelligence. When a cartridge is low or empty, a message will appear on the control panel. To replace a cartridge, open the front access door, remove the old cartridge, and insert a new one until it clicks into place. Ensure you use genuine HP cartridges for optimal performance and to protect your printer.

Image: Side view of the printer with its paper trays, illustrating the printer's paper handling capabilities.

3.2 Toner Collection Unit

The toner collection unit collects excess toner during printing. Replace this unit when prompted by the printer's control panel to maintain print quality and prevent toner spills.

3.3 Cleaning the Printer

Periodically clean the exterior of the printer with a soft, lint-free cloth. For internal cleaning, refer to the printer's control panel options or the detailed service manual available on the HP support website. Avoid using abrasive cleaners or solvents.

4. Troubleshooting

4.1 Common Printing Issues

• Paper Jams: Follow the instructions on the control panel to clear paper jams. Ensure paper is loaded correctly and not overfilled.
• Poor Print Quality: Check toner levels, ensure genuine HP cartridges are used, and perform a print quality diagnostic from the control panel.
• Printer Offline: Verify network connections (Ethernet or Wi-Fi) or USB cable connection. Restart the printer and your computer.

4.2 Connectivity Problems

If experiencing issues with USB connectivity, ensure the USB cable is securely connected to both the printer and the computer. Try a different USB port on your computer or a different USB cable. Ensure the correct printer drivers are installed and updated. For network issues, verify Wi-Fi or Ethernet cable connections and check network settings on the printer's control panel.

Image: Back panel of the printer, highlighting the connectivity ports for power, USB, and Ethernet.

4.3 Error Messages

Refer to the printer's control panel for specific error messages and recommended actions. Consult the HP support website for a comprehensive list of error codes and solutions.

5. Specifications

6. Warranty and Support

6.1 Limited Hardware Warranty

The HP Color LaserJet Enterprise M555x printer comes with a one-year limited hardware warranty. This warranty covers defects in materials and workmanship under normal use.

6.2 Technical Support

For technical assistance, troubleshooting, or warranty claims, please visit the official HP support website. HP provides 24-hour, 7 days a week FREE Web support for this product. You can find drivers, manuals, and contact information for support services online.