Doro 360029
Doro Primo 418 Mobile Phone User Manual
Model: 360029
Introduction
Welcome to the user manual for your Doro Primo 418 mobile phone. This guide provides essential information to help you set up, operate, maintain, and troubleshoot your device. The Doro Primo 418 is designed for ease of use, featuring a large color display, essential communication functions, and safety features like a fall sensor.
Setup
1. Unboxing and Components
Carefully unpack your Doro Primo 418. The package should contain the following components:
- Doro Primo 418 Mobile Phone
- Charging Cradle
- Power Adapter (Netzteil)
- User Manual (Bedienungsanleitung)
2. Battery and SIM Card Installation
The Doro Primo 418 requires 1 Lithium-Ion battery, which is included. To install the battery and your SIM card:
- Locate the battery compartment cover on the back of the phone.
- Carefully remove the cover. (Note: Some users report the cover can be stiff to open. Use caution to avoid scratching the device.)
- Insert the SIM card into the designated slot, ensuring correct orientation.
- Insert the Lithium-Ion battery into its compartment.
- Replace the battery compartment cover, ensuring it clicks securely into place.
3. Initial Charging
Before first use, fully charge your Doro Primo 418. Use the provided charging cradle and power adapter.
- Connect the power adapter to a wall outlet.
- Connect the power adapter cable to the charging cradle.
- Place the Doro Primo 418 into the charging cradle. Ensure the phone is properly seated and the charging indicator appears on the display.
- Alternatively, you can charge directly using a Micro USB cable connected to the phone's Micro USB port.

Image: Doro Primo 418 placed in its charging cradle, showing the phone's large outer display with time and battery indicator.
Operating Your Doro Primo 418
Basic Functions
- Power On/Off: Press and hold the power button.
- Making Calls: Dial the number using the large keypad and press the green call button.
- Receiving Calls: Open the flip or press the green call button when the phone rings.
- Ending Calls: Close the flip or press the red end call button.
Key Features

Image: Front view of the Doro Primo 418 in red, closed, displaying the time and battery status on its external screen.
- Large Color Display: The phone features a large internal color display for easy viewing and a 1.2-inch external display for quick information like time and notifications.
- FM Radio: Enjoy your favorite radio stations on the go.
- Flashlight: A built-in flashlight provides convenient illumination.
- 3MP Camera: Capture moments with the integrated 3-megapixel camera.
- Fall Sensor: An integrated fall sensor can automatically trigger an emergency call or alert if a fall is detected. This feature is designed for safety and peace of mind.
- Location Tracking (Indoor/Outdoor): In emergency situations, the phone can provide location information.
- Heart Rate Measurement Function: The device includes a function for measuring heart rate, blood pressure, and blood oxygen levels.
- Direct Dial Buttons: Utilize programmable M1 and M2 buttons for quick access to important contacts.
- SOS Button: A dedicated SOS button allows for quick activation of emergency procedures.

Image: Visual representation of Doro Primo 418 key features including Fall Sensor, Location tracking, and Heart Rate Measurement Function, alongside the phone itself.
Maintenance
Cleaning Your Device
To keep your Doro Primo 418 in optimal condition, clean it regularly:
- Use a soft, dry, lint-free cloth to wipe the screen and body.
- Avoid using harsh chemicals, cleaning solvents, or abrasive materials.
- Do not expose the phone to excessive moisture.
Battery Care
Proper battery care extends the life of your device:
- Avoid extreme temperatures.
- Do not leave the battery fully discharged for extended periods.
- Use only Doro-approved chargers and batteries.
Troubleshooting
This section addresses common issues you might encounter with your Doro Primo 418.
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone does not power on. | Battery is discharged or not properly installed. | Charge the battery fully. Ensure the battery is correctly inserted. |
| Poor call quality. | Weak network signal or speaker/microphone obstruction. | Move to an area with better signal. Check for obstructions on speaker/microphone. |
| Battery cover difficult to open. | Tight fit from manufacturing. | Apply firm, even pressure. Avoid using sharp objects that could damage the casing. |
| Fall sensor triggers unexpectedly. | Sudden movements or impacts (e.g., dropping a bag with the phone inside). | Review fall sensor sensitivity settings in the phone's menu. Be mindful of how the phone is carried. |
For more detailed troubleshooting, please refer to the complete user manual included with your product or visit the official Doro support website.
Specifications
| Feature | Detail |
|---|---|
| Model Name | Primo 418 by Doro graphit |
| Model Number | 360029 |
| Brand | Doro |
| Product Dimensions | 16 x 12.5 x 7 cm |
| Item Weight | 120 Grams |
| Battery | 1 Lithium-Ion battery (included) |
| Operating System | Proprietary |
| Display Resolution | 320 x 240 Pixels |
| Camera | 3MP |
| Mobile Technology | 2G |
| Connectivity Technology | USB (Micro USB) |
| CPU Model | 6X86 |
| CPU Clock Speed | 1.1 GHz |
| Installed RAM Size | 1 GB |
| Languages Supported | German, English |
| Included Components | Charging Cradle, Power Adapter, User Manual |
Warranty and Support
Warranty Information
Your Doro Primo 418 is a new product from a specialist dealer. It comes with a standard manufacturer's warranty. Please retain your proof of purchase for any warranty claims. For specific warranty terms and conditions, refer to the documentation included with your product or contact Doro customer service.
Customer Support
Should you require further assistance, have questions about your device, or need technical support, please contact Doro customer service. You can typically find contact information on the Doro official website or in the included user manual.
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