1. Introduction
Thank you for choosing the Symcode MJ-3300-W 2D QR Barcode Scanner. This omnidirectional, hands-free USB automatic barcode reader is designed for efficient and accurate scanning of 1D and 2D barcodes from various surfaces, including paper labels and digital screens. Its plug-and-play functionality ensures easy integration with most systems, making it ideal for retail, inventory management, and point-of-sale applications.
Figure 1: Front view of the Symcode MJ-3300-W 2D QR Barcode Scanner.
2. Package Contents
Please verify that all items are present in your package:
- 1 x Symcode MJ-3300-W Barcode Scanner
- 1 x USB Cable
- 1 x English User Manual (this document)
3. Key Features
- 2D/QR Barcode Scanning: Capable of capturing 1D and 2D barcodes from various surfaces, including labels, paper, mobile phone, and computer displays.
- CCD Optical Imaging Technology: Identifies screen codes, incomplete codes, and fuzzy codes effectively.
- Hands-Free & Auto-Sense Design: Automatically activates when a barcode is presented, allowing for hands-free operation.
- Plug-and-Play USB Interface: No driver installation required for most operating systems.
- Robust Design: Engineered for durability, designed to withstand drops from 5ft/1.5m.
- Multi-Language Support: Supports various keyboard languages including English, French, German, Italian, Spanish, and Portuguese.
Figure 2: Features of the scanner, including 18 LED distributed lighting and a non-slip rubber ring on the base.
Figure 3: Hands-free scanning capability, showing the scanner reading a QR code from a mobile phone screen.
Figure 4: Illustration of the scanner's powerful decoding ability, including QR, Data Matrix, and PDF417, as well as blurred and damaged 1D codes.
Figure 5: The scanner supports multiple keyboard languages, including French, English, Japanese, and Spanish.
Figure 6: The scanner is plug-and-play, requiring no drivers or software, and is compatible with Windows XP, 7, 8, 10, Android, and Linux operating systems.
4. Setup Guide
Follow these steps to set up your Symcode MJ-3300-W Barcode Scanner:
- Unpack the Scanner: Carefully remove the scanner and its accessories from the packaging. Ensure all components listed in the "Package Contents" section are present.
- Connect the USB Cable: Insert the smaller end of the provided USB cable into the USB port located at the back of the scanner.
- Connect to Computer: Plug the standard USB-A end of the cable into an available USB port on your computer, laptop, or compatible POS system.
- System Recognition: The operating system should automatically detect and install the necessary drivers. This is a plug-and-play device, so manual driver installation is typically not required.
- Ready for Use: Once the system recognizes the device, the scanner will be ready for immediate use. The scanner's light will activate when a barcode is presented.
Video 1: This video demonstrates the unboxing and initial setup of the Symcode Omnidirectional Hands-Free 2D QR Barcode Scanner, showing how to connect it to a computer via USB.
5. Operating Instructions
The Symcode MJ-3300-W scanner is designed for ease of use with its automatic sensing capabilities.
5.1. Basic Scanning
- Place the scanner on a stable surface.
- Present the barcode to the scanning window. The scanner will automatically detect the barcode and emit a successful scan beep.
- The scanned data will appear in the active application on your connected computer (e.g., a text editor, spreadsheet, or POS software).
5.2. Scanning 1D Barcodes
The scanner efficiently reads common 1D barcode types. For optimal performance, ensure the barcode is flat and centered in the scanning area.
Video 2: This video demonstrates the 1D barcode scanning capabilities of the Symcode Omnidirectional Hands-Free USB Automatic Barcode Reader, showing various items being scanned.
5.3. Scanning 2D (QR, Data Matrix, PDF417) Barcodes
The MJ-3300-W excels at reading 2D barcodes, including those on digital screens. Position the barcode to fill the scanning window for best results.
Video 3: This video demonstrates the 2D barcode scanning capabilities, including QR codes, from various surfaces like cards and screens.
5.4. Switching Scanning Modes
The scanner supports normal scanning mode and a 1D fast scanning mode, which can be changed using the top button on the device.
6. Maintenance
Proper maintenance ensures the longevity and optimal performance of your scanner.
- Cleaning: Use a soft, dry cloth to clean the exterior of the scanner. For the scanning window, use a lint-free cloth and a mild glass cleaner if necessary. Avoid abrasive cleaners or solvents.
- Storage: Store the scanner in a cool, dry place away from direct sunlight and extreme temperatures.
- Handling: While robust, avoid dropping the scanner or subjecting it to excessive force to prevent internal damage.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Scanner not responding. | USB cable not properly connected; power issue; driver issue. | Ensure USB cable is securely plugged into both the scanner and the computer. Try a different USB port. Restart the computer. |
| Cannot scan certain barcodes. | Barcode damaged or poorly printed; incorrect barcode type; scanner settings. | Ensure barcode is clear and flat. Verify the barcode type is supported (see Specifications). Check scanner settings for enabled barcode types. |
| Scanned data is incorrect or incomplete. | Poor scan angle; dirty scanning window; keyboard language mismatch. | Adjust the angle and distance of the barcode. Clean the scanning window. Ensure the keyboard language setting on your computer matches the scanner's output language. |
| Scanner beeps but no data appears. | No active input field; application issue. | Click into a text field or application where you expect the data to appear. Restart the application or computer. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | MJ-3300-W |
| Dimensions | 5.51 x 3.19 x 3.19 inches (14 x 8.1 x 8.1 cm) |
| Weight | 1.1 pounds (0.5 kg) |
| Connectivity | USB Cable |
| Power Source | Corded Electric |
| Compatible Devices | PC, Laptops, Android Tablets, Linux systems |
| Decode Capability (1D) | EAN-8, EAN-13, Codabar, CODE 39, CODE 93, CODE 128, China Post, GS1-128, UPC-A, UPC-E, ISBN/ISSN, ISBT, Interleaved 2 of 5, Standard 2 of 5, Matrix 2 of 5, Industrial 2 of 5, MSI, RSS, ITF14, Telepen, etc. |
| Decode Capability (2D) | QR Code, Micro QR Code, Data Matrix, PDF417, Micro PDF417, etc. |
9. Warranty Information
Symcode products are designed for quality and reliability. For specific warranty details and terms, please refer to the warranty card included with your product or visit the official Symcode website. Protection plans are also available for extended coverage.
- Protection Plans: Optional 3-Year and 4-Year protection plans are available for purchase.
10. Customer Support
If you encounter any issues or have questions regarding your Symcode MJ-3300-W Barcode Scanner, please contact Symcode customer support through the following channels:
- Online Support: Visit the official Symcode website for FAQs and support resources.
- Email Support: Refer to your product packaging or the official website for the support email address.
- Brand Store: Symcode Amazon Store
