APG VB554A-BL1616

APG VB554A-BL1616 Standard-Duty Cash Drawer User Manual

Model: VB554A-BL1616

Product Overview

The APG VB554A-BL1616 is a standard-duty cash drawer designed for efficient money handling in low to mid-volume point-of-sale environments. It features a durable black finish, a USBPro II interface for seamless connectivity, and a well-organized till for various denominations.

APG VB554A-BL1616 Standard-Duty Cash Drawer, front view

Figure 1: Front view of the APG VB554A-BL1616 Standard-Duty Cash Drawer.

Key Features:

Dimensions of APG VB554A-BL1616 Cash Drawer

Figure 2: Product dimensions of the APG VB554A-BL1616 Cash Drawer.

Setup and Installation

Unpacking the Cash Drawer:

Carefully remove all components from the packaging. Ensure the following items are present:

Included components of APG cash drawer

Figure 3: Example of included components: cash drawer, USB cable, and keys.

Connecting the Cash Drawer:

  1. Positioning: Place the cash drawer on a stable, flat surface near your point-of-sale (POS) system or computer.
  2. USB Connection: Connect the provided 6' USB A/B cable to the USBPro II port on the cash drawer and to an available USB port on your host computer or USB hub.
  3. Power: The cash drawer is typically powered via the USB connection. No separate power adapter is usually required for standard operation.
  4. Driver Installation (if necessary): In most cases, the USBPro II interface is a USB Human Interface Device (HID) class end node, which means it is compatible with all operating systems and typically does not require specific driver installation. If prompted by your operating system, follow the on-screen instructions for driver installation.
USB HID Driven Interface diagram

Figure 4: Diagram illustrating the USB HID Driven Interface connection.

Operating the Cash Drawer

Opening the Drawer:

Organizing Currency:

The plastic till is designed with five bill compartments and five coin compartments to help organize various denominations of currency.

Internal view of cash drawer till with compartments

Figure 5: Internal view of the cash drawer showing bill and coin compartments.

Using Media Slots:

Two slots are located on the front of the cash drawer, allowing for the insertion of checks, credit card receipts, or other transaction media without opening the main drawer.

Maintenance

Troubleshooting

ProblemPossible CauseSolution
Drawer does not open electronically.
  • 1. USB cable disconnected or faulty.
  • 2. POS software not configured correctly.
  • 3. Drawer latch obstructed.
  • 4. Driver issue (less common for HID).
  • 1. Check USB connection; try a different port or cable.
  • 2. Verify POS software settings for cash drawer activation.
  • 3. Ensure no objects are blocking the drawer's path or latch.
  • 4. Restart computer; check device manager for USB HID device status.
Drawer is stiff or difficult to open/close.
  • 1. Debris inside the drawer.
  • 2. Drawer overloaded.
  • 3. Misalignment.
  • 1. Remove till and clean inside the drawer.
  • 2. Reduce weight in the drawer.
  • 3. Ensure the drawer is placed on a level surface.
Keys do not work.
  • 1. Incorrect key.
  • 2. Key not fully inserted.
  • 3. Lock mechanism damaged.
  • 1. Ensure you are using the correct key for this specific drawer.
  • 2. Push the key firmly and turn.
  • 3. Contact APG support for assistance.

Specifications

AttributeDetail
BrandAPG
Model NumberVB554A-BL1616
Product Dimensions (D x W x H)4.3" x 16.2" x 4.3"
ColorBlack
MaterialStainless Steel
Lock TypeElectronic
InterfaceUSBPro II USB (HID Class)
Till Configuration5 Bill / 5 Coin
Media Slots2
Item Weight17 Pounds

Product Overview Video

Video 1: An overview of the APG Vasario Series Cash Drawer, highlighting its features, durability, and various applications. This video demonstrates the product's robust testing and cost-effectiveness without sacrificing quality.

Warranty and Support

Warranty Information:

The APG VB554A-BL1616 Vasario Series cash drawer includes a 3-year warranty, ensuring reliability and peace of mind for your investment. This product has been tested to last for over 1 million transactions.

Customer Support:

For additional support, technical assistance, or warranty claims, please refer to the official APG Cash Drawer resources:

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