Nexel 243027
Nexel Self-Contained Under Counter Ice Machine User Manual
Model: 243027
Introduction
Thank you for choosing the Nexel Self-Contained Under Counter Ice Machine. This commercial-grade ice maker is designed to produce high-quality, crystal-clear full cube style ice, with a daily production capacity of up to 120 lbs. and a self-contained storage bin capacity of 40 lbs. This manual provides essential information for the safe and efficient operation, installation, maintenance, and troubleshooting of your ice machine. Please read it thoroughly before use.

Figure 1: Nexel Self-Contained Under Counter Ice Machine (Model 243027)
This image shows the full view of the Nexel ice machine, highlighting its stainless steel construction and compact design suitable for under-counter placement. The front features the control panel and air vents.
Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, or injury. This appliance is ETL approved for commercial use.
- Ensure the unit is properly grounded.
- Do not operate the machine with a damaged cord or plug.
- Keep ventilation openings clear of obstructions.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- Only qualified personnel should perform repairs.
- Disconnect power before cleaning or maintenance.
Setup and Installation
Proper installation is crucial for optimal performance and longevity of your ice machine.
Unpacking
- Remove all packaging materials, including tape and protective film.
- Inspect the unit for any shipping damage. Report any damage immediately to your supplier.
- Locate the included accessories: ice scoop, water filter, and drain hose.
Location Requirements
- Place the unit on a level, stable surface. Adjustable legs are provided to accommodate uneven flooring.
- Ensure adequate air circulation around the machine. Do not block the front air intake or rear exhaust.
- Maintain a minimum of 6 inches clearance from walls or other obstructions for proper ventilation.
- Avoid direct sunlight or heat sources.

Figure 2: Product Dimensions
This image illustrates the key dimensions of the ice machine: 19.75 inches width, 23.25 inches depth, and 35.5 inches height, crucial for planning its placement.
Water and Drain Connections
- Connect the water supply line to the machine's inlet. Use the provided water filter for optimal ice quality and machine longevity.
- Connect the drain hose to the machine's drain outlet and route it to a suitable floor drain or standpipe. Ensure proper slope for gravity drainage.
- Verify all connections are secure and leak-free.
Electrical Connection
- The unit operates on 115 Volts. Ensure the electrical outlet matches the machine's requirements.
- Plug the machine into a dedicated, grounded electrical outlet. Do not use extension cords.
Operating Instructions
The Nexel ice machine features an easy-to-use control panel for intuitive operation.

Figure 3: Control Panel
This image provides a close-up view of the ice machine's control panel, showing the digital display, indicator lights for various stages (INIT, PREP, MAKE, HARVEST, INLET, FAULT), and buttons for Thickness adjustment, Clean cycle, and Power (ON/OFF).
Initial Startup
- After connecting water and power, press the ON/OFF button to turn on the machine.
- The machine will initiate a self-check and pre-cooling cycle. The "INIT" and "PREP" indicators may light up.
- Once ready, the "MAKE" indicator will illuminate, and ice production will begin.
Ice Production
- The machine automatically produces ice until the storage bin is full, at which point the "HARVEST" indicator may show, and production will pause due to automatic overflow prevention.
- Use the provided ice scoop to retrieve ice from the bin.
- The control panel allows for adjustment of ice thickness using the THICKNESS buttons (+/-).

Figure 4: Accessing the Ice Bin
This image demonstrates how to open the durable plastic bin door to access the ice storage compartment and retrieve ice using the scoop.
Maintenance
Regular maintenance ensures the longevity and efficiency of your ice machine.
Cleaning Cycle
- The machine has a self-cleaning function. Press the CLEAN button on the control panel to initiate.
- Follow the instructions on the display for adding cleaning solution (if required by the machine's specific cleaning protocol).
- Perform a cleaning cycle regularly, ideally every 3-6 months, or more frequently in hard water areas.
External Cleaning
- Wipe down the stainless steel exterior with a soft cloth and mild detergent. Do not use abrasive cleaners.
- Clean the air filter located behind the front access panel regularly to ensure proper airflow and cooling efficiency.
Water Filter Replacement
- Replace the water filter every 6 months or as indicated by water quality and usage.
- Refer to the water filter's specific instructions for replacement.
Troubleshooting
This section provides solutions to common issues you might encounter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine not making ice. | No power; Water supply off; Bin full; High ambient temperature. | Check power connection; Ensure water supply is on; Empty ice bin; Ensure proper ventilation. |
| Ice production is slow. | Dirty air filter; High water temperature; Low refrigerant. | Clean air filter; Ensure cold water supply; Contact service technician. |
| Ice is too thin or too thick. | Thickness setting incorrect. | Adjust ice thickness using the control panel buttons. |
| "FAULT" indicator illuminated. | Various internal errors (e.g., water shortage, high temp). | Refer to the control panel's error code list (if available) or contact customer support. Common codes are listed on the control panel image (Figure 3). |
Specifications
| Feature | Detail |
|---|---|
| Model Number | 243027 |
| Brand | Nexel |
| Ice Production Capacity | Up to 120 lbs. per 24 hours |
| Ice Storage Bin Capacity | 40 lbs. |
| Product Dimensions (W x D x H) | 19.75" x 23.25" x 35.5" |
| Weight | 127 Pounds |
| Voltage | 115 Volts |
| Cooling Type | Air Cooled |
| Ice Type | Full Cube Style |
| Certifications | ETL Approved for Commercial Use |
| Included Accessories | Ice scoop, water filter, drain hose |
Warranty and Support
For warranty information or technical support, please contact Nexel customer service. Keep your purchase receipt and model number (243027) handy for faster service.
Visit the official Nexel store for more information: Nexel Store
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