1. Introduction
This manual provides instructions for the installation, operation, and maintenance of your AG Neovo EH-24 24-inch IPS monitor. The EH-24 is designed for home and office use, featuring a Full HD 1080p IPS panel for wide viewing angles and vibrant colors. It includes an ergonomic stand with height, swivel, pivot, and tilt adjustments, along with multiple connectivity options such as HDMI, DisplayPort, and VGA, and integrated speakers.
Figure 1.1: Front view of the AG Neovo EH-24 monitor.
2. Package Contents
Please check the package contents upon unpacking. If any items are missing or damaged, contact your retailer.
- AG Neovo EH-24 Monitor
- Monitor Stand (Base and Neck)
- Power Cord
- HDMI Cable
- DisplayPort Cable
- Audio Cable
- User Manual (this document)
3. Setup
3.1 Assembling the Stand
- Place the monitor face down on a soft, clean surface to prevent scratches.
- Attach the stand neck to the monitor's VESA mounting area. Ensure it clicks securely into place or is fastened with screws if provided.
- Attach the stand base to the bottom of the stand neck. Tighten the thumb screw or screws from the bottom of the base.
Figure 3.1: Rear view of the monitor with stand attachment area.
3.2 Connecting Cables
Ensure the monitor and your computer are powered off before making any connections.
- Power Connection: Connect the power cord to the monitor's AC input port and then to a power outlet.
- Video Connection: Connect one end of the HDMI, DisplayPort, or VGA cable to the corresponding port on your computer's graphics card and the other end to the monitor. Use only one video connection at a time.
- Audio Connection (Optional): If you wish to use the monitor's built-in speakers with a VGA connection or an external audio source, connect the audio cable from your computer's audio output to the monitor's Audio In port.
Figure 3.2: Monitor input ports (Power, DisplayPort, HDMI, VGA, Audio In).
3.3 Ergonomic Adjustments
The EH-24 monitor features an ergonomic stand for optimal viewing comfort.
- Height Adjustment: Gently push or pull the monitor up or down to adjust its height.
- Tilt: Hold the top and bottom edges of the monitor and gently tilt it forward or backward to adjust the viewing angle.
- Swivel: Rotate the monitor base left or right to adjust the horizontal viewing angle.
- Pivot: Rotate the monitor 90 degrees clockwise or counter-clockwise to switch between landscape and portrait orientation. Ensure sufficient clearance before pivoting.
Figure 3.3: Side view demonstrating ergonomic adjustments.
4. Operating the Monitor
4.1 Power On/Off
Press the power button located on the bottom right bezel of the monitor to turn it on or off. The power indicator light will illuminate when the monitor is on.
4.2 On-Screen Display (OSD) Menu
The OSD menu allows you to adjust various monitor settings. Use the buttons on the bottom right bezel to navigate.
- Press the MENU button to open the OSD menu.
- Use the < and > buttons to navigate through menu options.
- Press the ENTER button (often the same as MENU or a dedicated button) to select an option or confirm a setting.
- Press the EXIT button to close the OSD menu.
4.3 Input Source Selection
To switch between connected video sources (HDMI, DisplayPort, VGA):
- Press the SOURCE button (or navigate through the OSD menu to 'Input Source').
- Use the navigation buttons to select the desired input (e.g., HDMI, DisplayPort, VGA).
- Confirm your selection.
4.4 Picture Settings
Adjust display characteristics through the OSD menu:
- Brightness: Adjusts the overall luminance of the screen.
- Contrast: Adjusts the difference between light and dark areas.
- Color Temperature: Selects preset color modes (e.g., Warm, Cool, User).
- Aspect Ratio: Sets the display ratio (e.g., Full, 4:3).
4.5 Audio Settings
If using the built-in speakers, adjust the volume via the OSD menu.
- Navigate to the 'Audio' section in the OSD menu.
- Adjust the volume level as desired.
4.6 Blue Light Filter
The monitor includes a Blue Light Filter to reduce eye strain. This feature can be enabled or disabled through the OSD menu, typically found under 'Picture' or 'Eye Care' settings.
5. Maintenance
5.1 Cleaning the Monitor
To ensure a long lifespan and optimal performance, follow these cleaning guidelines:
- Always turn off the monitor and unplug the power cord before cleaning.
- Use a soft, lint-free cloth slightly dampened with water or a mild, non-abrasive screen cleaner.
- Do not spray cleaner directly onto the screen. Apply it to the cloth first.
- Wipe the screen gently. Avoid applying excessive pressure.
- For the monitor casing, use a soft, dry cloth. Avoid harsh chemicals or abrasive materials.
6. Troubleshooting
If you encounter issues with your monitor, refer to the following common problems and solutions:
| Problem | Possible Solution |
|---|---|
| No power | Ensure the power cord is securely connected to the monitor and a working power outlet. Check the power button. |
| No image / "No Signal" message | Verify the video cable (HDMI, DisplayPort, VGA) is securely connected to both the monitor and the computer. Select the correct input source using the OSD menu. Ensure the computer is powered on and not in sleep mode. |
| Image is distorted or blurry | Adjust the resolution on your computer to the monitor's native resolution (1920x1080). Check the video cable for damage. Adjust picture settings (brightness, contrast, sharpness) in the OSD menu. |
| No sound from speakers | Ensure the audio cable is connected (if using VGA). Check the volume settings on both the monitor's OSD and your computer. Verify that the correct audio output device is selected on your computer. |
| Monitor flickers | Check the video cable connection. Try a different video cable. Ensure the refresh rate is set correctly in your computer's display settings. |
7. Specifications
Key technical specifications for the AG Neovo EH-24 monitor:
| Feature | Detail |
|---|---|
| Brand | AG Neovo |
| Model Number | EH-24 |
| Screen Size | 23.8 Inches |
| Resolution | FHD 1080p (1920x1080) |
| Display Type | LED IPS |
| Screen Finish | Glossy |
| Connectivity Technology | HDMI, DisplayPort, VGA |
| Audio | Built-in Speakers, Audio In port |
| Special Features | Blue Light Filter, Ergonomic Stand (Height Adjustable, Swivel, Pivot, Tilt) |
| Color | Black |
| Mounting Type | Desk Mount, Wall Mount (VESA compatible) |
8. Warranty and Support
AG Neovo products are manufactured to high standards and are designed for reliable performance. For detailed warranty information, including terms and conditions, please refer to the warranty card included with your product or visit the official AG Neovo website.
For technical support, troubleshooting assistance beyond this manual, or service inquiries, please visit the AG Neovo support section on their official website or contact their customer service directly. Keep your purchase receipt and product serial number handy when contacting support.
