Peplink AP One AX Wireless WiFi Access Point User Manual

1. Introduction

The Peplink AP One AX is a high-performance Wi-Fi 6 access point designed to provide fast and reliable wireless connectivity. Featuring simultaneous dual-band operation (802.11ax/ac/b/g/n), a 2.5 Multigigabit Ethernet port, and 4x4 MIMO technology, this device enhances network performance and coverage. It integrates seamlessly with Peplink's InControl Cloud Management for centralized control and monitoring.

2. Package Contents

Verify that all items are present in your package:

• Peplink AP One AX Wireless Access Point
• Ceiling Mount Bracket
• Screw Kit (screws and wall anchors)
• Built-in Omni Antenna

Image: Peplink AP One AX, ceiling mount, and screw kit, illustrating the complete package contents.

3. Product Overview

Familiarize yourself with the physical components of your AP One AX access point.

3.1 Front View

Image: The front of the AP One AX, displaying the Peplink logo and LED indicators for Power, Status, 2.4GHz, and 5GHz.

3.2 Top View

Image: A top-down perspective of the AP One AX, showing its flat, white surface and compact form factor.

3.3 Side View

Image: A side view of the AP One AX, illustrating its thin design and a small security lock icon, indicating a Kensington lock slot.

3.4 Rear View and Ports

Image: The rear panel of the AP One AX, featuring keyhole mounting slots, a 12V DC power input, an 802.3at PoE-compatible Ethernet port, and a recessed reset button.

LED Indicators:

• Power: Indicates power status.
• Status: Indicates device operational status.
• 2.4GHz: Indicates activity on the 2.4 GHz Wi-Fi band.
• 5GHz: Indicates activity on the 5 GHz Wi-Fi band.

Ports and Buttons:

• 12V DC Power Input: For external power adapter (not included).
• 802.3at PoE Ethernet Port: Connects to your network and provides power if using Power over Ethernet.
• Reset Button: Used to restore factory default settings.

4. Setup Instructions

4.1 Mounting the Access Point

The AP One AX can be mounted on a ceiling or wall using the included ceiling mount bracket and screw kit.

1. Choose a central location for optimal Wi-Fi coverage.
2. Attach the ceiling mount bracket to the desired surface using the provided screws and wall anchors.
3. Align the AP One AX with the bracket and twist to secure it in place.

4.2 Powering the Device

The AP One AX can be powered in two ways:

• Power over Ethernet (PoE): Connect an Ethernet cable from a PoE-enabled switch or injector to the 802.3at PoE Ethernet port on the AP One AX. This method provides both power and data connectivity.
• DC Power Adapter: If PoE is not available, connect a 12V DC power adapter (sold separately) to the 12V DC power input port.

4.3 Network Connection

Connect the AP One AX to your network infrastructure using an Ethernet cable plugged into the 2.5 Multigigabit Ethernet port. This port supports high-speed wired connections.

4.4 Initial Configuration

For initial setup and management, the AP One AX is designed to work with Peplink's InControl Cloud Management platform. Refer to the InControl documentation for detailed steps on adding and configuring your device.

5. Operating Instructions

5.1 LED Status Indicators

Monitor the LED indicators on the front of the device to understand its operational status:

• Power LED: Solid green indicates power is on.
• Status LED: Indicates system health and connectivity. Refer to the full manual for specific blink patterns.
• 2.4GHz / 5GHz LEDs: Indicate wireless activity on the respective bands.

5.2 Wireless Network Configuration

Wireless networks (SSIDs) are typically configured and managed through the InControl Cloud Management platform or a local web administration interface. This allows you to set up network names, security protocols (WPA2/WPA3), and other wireless settings.

5.3 Cloud Management with InControl

The AP One AX is optimized for management via Peplink InControl. This platform provides centralized control over multiple devices, firmware updates, monitoring, and advanced network features. Access InControl through a web browser to manage your access point.

6. Maintenance

6.1 Firmware Updates

Regularly update the device firmware to ensure optimal performance, security, and access to new features. Firmware updates are typically managed through the InControl platform.

6.2 Cleaning

Keep the access point clean by gently wiping it with a dry, soft cloth. Avoid using liquid cleaners or abrasive materials.

6.3 Resetting to Factory Defaults

To restore the AP One AX to its factory default settings, locate the recessed reset button on the rear of the device. With the device powered on, use a paperclip or similar pointed object to press and hold the reset button for approximately 10 seconds until the LEDs indicate a reset.

7. Troubleshooting

If you encounter issues with your AP One AX, consider the following:

• No Power: Ensure the Ethernet cable is properly connected to a PoE source or that the 12V DC power adapter is securely plugged in. Check the Power LED.
• No Wi-Fi Signal: Verify that the 2.4GHz and 5GHz LEDs are active. Check your network configuration in InControl or the local web interface.
• Slow Speeds: Ensure your client devices support Wi-Fi 6. Check for interference from other wireless devices. Verify the Ethernet connection speed.
• Cannot Access Management Interface: Confirm your device is connected to the network and has an IP address. Try restarting the access point.

For further assistance, consult the official Peplink support resources or contact your authorized reseller.

8. Specifications

9. Warranty and Support

The Peplink AP One AX typically includes a 1-year EssentialCare warranty. Please note that warranty activation and access to certain advanced features, such as InControl, may require purchase from an authorized Peplink reseller. It is recommended to verify reseller authorization at the time of purchase to ensure full warranty and support eligibility.

For technical support, documentation, and further information, please visit the official Peplink website or contact your product vendor.