Poly Trio C60 IP Conference Phone

1. Introduction

The Poly Trio C60 is a smart conference phone designed to facilitate clear and effective communication in any meeting space. This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your Trio C60 to ensure optimal performance and a seamless conferencing experience.

Figure 1: Front view of the Poly Trio C60 IP Conference Phone, showcasing its 5-inch color touch display.

Key features include premium audio with full-duplex capabilities, automatic gain control, echo and reverb cancellation, and Poly NoiseBlockAI for eliminating background noise. It offers flexible connectivity options including USB, Bluetooth, and IP, and is certified for Microsoft Teams, Zoom, and other collaboration platforms.

2. What's in the Box

Verify that all components are present in the package:

• Poly Trio C60 conference phone
• 25 ft network cable CAT 5e
• Setup sheet

3. Setup Instructions

Follow these steps to set up your Poly Trio C60 conference phone:

1. Power Connection: Connect the power source to the phone. The Poly Trio C60 is powered by a corded electric connection.
2. Network Connection: Connect the provided 25 ft CAT 5e network cable to the phone's network port and to your network switch or router. The device supports WiFi 2.4-5GHz for audio conference calling, offering flexible deployment.
3. Initial Boot-up: The phone will power on automatically. Allow it to boot up and connect to the network. The 5-inch color touch display will show the boot progress.
4. Configuration: Follow the on-screen prompts on the touch display to complete the initial configuration, including network settings, time zone, and platform integration (e.g., Microsoft Teams, Zoom).

Figure 2: Angled view of the Poly Trio C60, highlighting its sleek design and integrated display.

Figure 3: Top-down view of the Poly Trio C60, showing its Y-shaped design and port locations.

For advanced setup or specific platform integrations, refer to the detailed guides available on the Poly support website.

4. Operating Instructions

The Poly Trio C60 is designed for intuitive operation. Here are common functions:

• Joining Meetings: Utilize the one-touch join feature directly from the 5-inch color touch display. The phone supports Outlook calendar integration for simplified scheduling and meeting access.
• Making Calls: Use the single keypad dialer on the touch display to initiate calls.
• Audio Quality: The phone features premium audio with full-duplex capabilities, ensuring natural conversations. Automatic gain control adjusts microphone sensitivity, and echo and reverb cancellation enhance clarity.
• Noise Reduction: Poly NoiseBlockAI actively eliminates non-speech background noise, providing distraction-free meetings.
• Connectivity: Connect to multiple SIP and UC-cloud services simultaneously. The phone supports USB, Bluetooth, or IP connectivity for mobile devices and other peripherals.
• Microsoft Teams Integration: The Trio C60 offers built-in native Microsoft Teams integration and is Microsoft Teams certified for a seamless experience.

Figure 4: The Poly Trio C60 display showing the Microsoft Teams interface, ready for a meeting.

For larger conference rooms, optional expansion microphones (sold separately) can be connected, or multiple Trio C60 systems can be daisy-chained together to extend audio coverage.

Figure 5: The Poly Trio C60 in a typical meeting room environment, demonstrating its compact footprint.

5. Maintenance

Proper maintenance ensures the longevity and optimal performance of your Poly Trio C60.

• Cleaning: Use a soft, dry, lint-free cloth to clean the exterior surfaces of the phone and the touch display. Do not use abrasive cleaners, waxes, or solvents.
• Ventilation: Ensure that the ventilation openings are not blocked.
• Environmental Conditions: Operate the device within recommended temperature and humidity ranges. Avoid exposing the device to extreme temperatures, direct sunlight, or excessive moisture.

6. Troubleshooting

This section addresses common issues you might encounter with your Poly Trio C60.

7. Specifications

Detailed technical specifications for the Poly Trio C60 IP Conference Phone:

8. Warranty and Support

For warranty information, technical support, and additional resources, please visit the official Poly support website. You can find detailed documentation, FAQs, and contact information for customer service.

Manufacturer: Poly

For the most up-to-date support information, please visit www.poly.com/support.