+ 360 G500H

360 G500H Dash Cam User Manual

Model: G500H | Brand: + 360

Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your 360 G500H Dash Cam. Designed for optimal road safety and incident recording, this dual-camera system offers crystal-clear video quality, built-in GPS, and advanced parking surveillance features. Please read this manual thoroughly before using the device to ensure proper functionality and longevity.

What's in the Box

Upon unboxing your 360 G500H Dash Cam, please verify that all the following components are included:

360 G500H Dash Cam with front camera, rear camera, and 32GB SD card

Figure 1: Main components of the 360 G500H Dash Cam package, including the front camera, rear camera, and a 32GB Micro SD card.

Product Features

Setup & Installation

Follow these steps to properly install your 360 G500H Dash Cam in your vehicle.

Front Camera Installation

  1. Prepare the Windshield: Wipe the front windshield thoroughly to ensure the surface is dry and clean before installing the dash cam. This ensures optimal adhesion of the mounting bracket.
  2. Mount the Dash Cam: Mount the main camera unit directly onto the selected proper location on your windshield using the provided 3M adhesive mount. Ensure it does not obstruct your view.
  3. Connect Power Cable: After selecting the mounting location, remove any protective film from the camera and plug the power cable into the dash cam unit.
  4. Route the Power Cable: Walk the power wire up to the headliner. Use the cable management tool to tuck the cable neatly into the headliner. Continue tucking the wire behind the A-pillar (the pillar between the windshield and the front door) and run the cable down towards your vehicle's cigarette lighter or power outlet.
  5. Connect to Power Outlet: Plug the power cable's USB adapter into your vehicle's 12V cigarette lighter or power outlet. The camera will automatically power on when your vehicle is started.
Diagram showing dash cam power cable routing along the windshield and A-pillar

Figure 7: Illustration of the recommended power cable routing for the front dash camera, ensuring a clean and secure installation.

Rear Camera Installation

  1. Route Rear Camera Cable: Walk the rear camera wire from the front unit along the headliner, continuing past the B-pillar (between front and rear doors) and C-pillar (between rear door and trunk/hatch).
  2. Extend to Trunk: Run the cable down to the seat crevice and extend it to the trunk area.
  3. Mount Rear Camera: Get the wire through the license plate area. Connect the rear camera to its dedicated line and stick the camera on top of the license plate using its 3M adhesive. Ensure the camera lens is clear and unobstructed.
Diagram showing rear camera cable routing and connection to reversing lamp

Figure 8: Detailed diagram illustrating the routing of the rear camera cable and its connection points within the vehicle.

Installation Video Guide

Video 1: Official installation guide for the 360 G500H Dash Cam, demonstrating step-by-step setup for both front and rear cameras.

Operating Instructions

Once installed, your 360 G500H Dash Cam is designed for simple, automatic operation. For advanced features and settings, use the dedicated mobile application.

Basic Operation

Mobile App Connection Guide

The 360 Dash Cam app allows you to view live footage, access recorded videos, change settings, and download files directly to your smartphone via Wi-Fi.

  1. Download the App: Search for "360 Dash Cam" in your device's app store (App Store for iOS, Google Play Store for Android) and install it.
  2. Enable Wi-Fi on Dash Cam: Ensure the Wi-Fi hotspot feature is enabled on your dash cam. Refer to the dash cam's on-screen menu for Wi-Fi settings.
  3. Connect to Dash Cam Wi-Fi: On your smartphone, go to Wi-Fi settings and connect to the Wi-Fi network broadcast by your dash cam (usually named "360CAR-XXXX" or similar). The default password is often "12345678" or found in the dash cam's settings.
  4. Open 360 Dash Cam App: Launch the app. It should automatically detect and connect to the dash cam. You may need to grant location and local network permissions for the app to function correctly.

Video 2: Guide for connecting the 360 G500H Dash Cam to an iOS device via the mobile application.

Video 3: Guide for connecting the 360 G500H Dash Cam to an Android device via the mobile application.

Maintenance

Troubleshooting

ProblemPossible CauseSolution
Dash cam does not power on.No power supply; loose connection; faulty power adapter.Check the cigarette lighter connection. Ensure the vehicle's ignition is on. Try a different power outlet or adapter.
App connection fails or is unstable.Incorrect Wi-Fi password; Wi-Fi Assist (iOS) or WLAN+ (Android) enabled; app permissions not granted.
  • Verify Wi-Fi password.
  • Disable Wi-Fi Assist (iOS: Settings > Cellular > WLAN Assist) or WLAN+ (Android: Settings > WLAN > More settings > WLAN+).
  • Ensure location and local network permissions are granted for the app.
  • Restart both the dash cam and your smartphone.
Video quality is poor or blurry.Protective film on lens; dirty lens; incorrect resolution settings.Remove any protective film. Clean the lenses. Check video resolution settings in the app.
SD card error message.SD card full; corrupted SD card; incompatible SD card.Format the SD card via the dash cam menu. Try a different, high-quality Micro SD card (Class 10 or higher).
Dash cam freezes or crashes.Firmware issue; SD card issue; power supply issue.Perform a hard reset (if available). Format the SD card. Update firmware.

Specifications

FeatureDetail
Model NameG500H
Product Dimensions4.72 x 3.15 x 3.94 inches
Item Weight7 ounces
Front Video Resolution1440p (2K FHD)
Rear Video Resolution1080p
Front Field of View160 Degrees
Rear Field of View130 Degrees
Connectivity TechnologyWi-Fi
Special FeaturesColor Night Vision, Built-in GPS, 24H Motion Detection Parking Mode, Loop Recording, Incident Detection
Control MethodApp
Included ComponentsMemory Card (32G SD card)
Manufacturer360 Smart Network
Date First AvailableAugust 4, 2020

Warranty & Support

360 Smart Life provides a 12-month warranty for the G500H Dash Cam. For any technical assistance, troubleshooting, or warranty claims, please feel free to contact our customer support team. We are committed to providing efficient communication and support to ensure your satisfaction.

Please refer to the official 360 Smart Life website for the most up-to-date contact information and support resources.

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