Aqara Camera Hub G2H User Manual

1. Introduction

The Aqara Camera Hub G2H is an indoor security camera that integrates with Apple HomeKit Secure Video, offering 1080P HD video, night vision, and two-way audio. It also functions as a Zigbee hub, allowing connection and automation with other Aqara smart home devices. This manual provides instructions for setup, operation, and maintenance of your Camera Hub G2H.

2. Package Contents

• 1x Camera Hub G2H
• 1x User Manual
• 1x USB Power Cord
• 1x Power Adapter
• 1x 3M Double-Sided Tape
• 1x Metal Plate for Magnetic Installation
• 1x Reset Pin

Image: The Aqara Camera Hub G2H shown with its retail packaging, illustrating the compact design of the camera and the branding.

3. Setup

3.1 Preparation

• Download and install the Aqara Home app from the App Store or Google Play.
• Ensure your smartphone is connected to a 2.4 GHz Wi-Fi network. The Camera Hub G2H requires a secured 2.4 GHz Wi-Fi connection.
• (Optional) Insert a Micro SD card (not included) into the card slot at the bottom of the device for local storage before powering on.

3.2 Powering On

1. Connect the USB power cord to the Camera Hub G2H and the power adapter.
2. Plug the power adapter into a wall outlet.
3. The red indicator light will illuminate when the device system is starting up and will flash after startup is complete, indicating it's ready for connection.

3.3 Adding to Aqara Home App and HomeKit

1. Open the Aqara Home app.
2. Tap the "+" icon in the upper right corner of the Home page to enter the "Add Accessory" page.
3. Select "Camera Hub G2H" from the list of devices.
4. Follow the in-app instructions to reset the camera (if necessary) and connect it to your network.
5. Scan the HomeKit QR code located on the camera or its packaging when prompted.
6. Follow the remaining prompts to bind the device and synchronize it with Apple HomeKit.

Image: Screenshot of the Aqara Home app interface, demonstrating the process of adding the Camera Hub G2H and integrating it with HomeKit.

4. Operating Features

4.1 HomeKit Secure Video

The Camera Hub G2H supports Apple HomeKit Secure Video, allowing you to control the camera through the Apple Home app. This feature provides cloud encryption protection, enhancing privacy. Video clips can be stored in iCloud (requires a paid iCloud storage plan) or on a Micro SD card (not included). You can also stream live video to the Aqara Home app.

Image: A laptop screen showing the HomeKit Secure Video interface with a live feed from the Aqara Camera Hub G2H.

4.2 Local Control Center (Zigbee Hub)

The G2H functions as a Zigbee hub, enabling it to connect with other Aqara Zigbee child-devices. This allows for seamless integration with Aqara sensors and home automation devices, facilitating home guard functions, data reporting, and smart control within your smart home ecosystem.

Image: A kitchen setting showcasing the Aqara G2H camera acting as a local control center, connected to other Aqara devices like motion sensors and door/window sensors.

4.3 Two-Way Audio

Equipped with a microphone for noise reduction, the Camera Hub G2H supports HomeKit-enabled two-way audio. This feature allows you to make voice calls while viewing real-time video images remotely, with a recording distance of up to 5 meters.

Image: The Aqara Camera Hub G2H positioned on a shelf, illustrating its two-way audio capability for remote communication.

4.4 Night Vision & 1080P HD

The G2H provides ultra-clear 1080p high-definition video quality. Its 140-degree wide-angle lens and latest image sensor offer high sensitivity. The night vision function allows clear viewing in low-light conditions without distracting red LED lights, unlike many other cameras.

Image: A split image demonstrating the difference between 1080p Full HD daytime video and clear night vision footage captured by the Aqara G2H camera.

5. Installation

The base of the G2H contains a built-in magnet, allowing it to be placed on metal surfaces. The package includes an installation kit that supports various mounting methods:

• Horizontal Placement: Place the camera on a flat surface like a table or shelf.
• Wall Attachment: Use the included 3M double-sided tape and metal plate to attach the camera to a wall.
• Flip Installation: Mount the camera upside down on a ceiling or under a cabinet using the magnetic base and metal plate.

Image: A collage showing four different ways to install the Aqara Camera Hub G2H: on a table, mounted on a wall, inverted from a ceiling, and attached to a vertical surface.

6. Maintenance

• Keep the camera clean by gently wiping the lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
• Ensure the camera is placed in a location with good Wi-Fi signal strength for optimal performance.
• Regularly check for firmware updates through the Aqara Home app to ensure your device has the latest features and security enhancements.
• If using a Micro SD card, periodically check its status and ensure sufficient storage space.

7. Troubleshooting

• Camera Not Responding: Check the power connection and Wi-Fi signal. Try restarting the camera by unplugging and re-plugging it. If the issue persists, perform a factory reset using the reset pin (refer to the app instructions for the reset process).
• Poor Video Quality: Ensure a stable Wi-Fi connection. Check if the camera lens is clean and free from obstructions.
• Failed to Connect to Wi-Fi: Verify that your Wi-Fi network is 2.4 GHz. Ensure the camera is within range of your router. Re-enter your Wi-Fi password carefully during setup.
• HomeKit Integration Issues: Ensure your Apple Home hub (HomePod, Apple TV, or iPad) is online and updated. Check HomeKit settings in the Apple Home app.

8. Specifications

9. Warranty and Support

The Aqara Camera Hub G2H comes with a 1-year manufacturer's warranty.

For technical support, troubleshooting assistance, or any questions regarding your product, please contact Aqara customer support.

Contact information: support@aqara.com