EPOS | SENNHEISER Adapt 360 White Headset User Manual

1. Introduction

The EPOS | SENNHEISER Adapt 360 White headset is designed for professionals seeking a reliable audio solution for communication and media consumption. This dual-sided, dual-connectivity, wireless Bluetooth headset features Active Noise Cancellation (ANC) to enhance focus in busy environments. It is optimized for Unified Communications (UC) and certified for Microsoft Teams, ensuring clear business calls and seamless switching between devices.

The over-ear design with ergonomic ear pads provides noise dampening and long-lasting comfort. With up to 46 hours of battery life and a foldable design, it offers convenience for on-the-go use.

2. What's in the Box

Verify that all components are present in the packaging:

• ADAPT 360 White headset
• BTD 800 USB PC dongle
• USB cable with USB-C connector
• Audio cable (2.5 mm and 3.5 mm jack plugs)
• Storage pouch
• Safety guide
• Compliance sheet

Image: The EPOS Sennheiser Adapt 360 White headset shown with its accompanying BTD 800 USB PC dongle.

3. Setup

3.1 Charging the Headset

Before first use, fully charge the headset. Connect the USB cable (with USB-C connector) to the headset's charging port and the other end to a powered USB port (e.g., computer, wall adapter). The LED indicator on the headset will show charging status.

3.2 Connecting via Bluetooth (BTD 800 USB PC Dongle)

1. Insert the BTD 800 USB PC dongle into a USB port on your computer.
2. Turn on the headset.
3. The headset and dongle should automatically pair. The LED on both devices will indicate a successful connection.
4. Ensure the headset is selected as the audio input and output device in your computer's sound settings.

3.3 Connecting via Bluetooth (Mobile Device)

1. Turn on the headset and put it into pairing mode (refer to the headset's specific button combination for pairing, usually holding the power button).
2. On your mobile device, enable Bluetooth and search for new devices.
3. Select "EPOS Adapt 360" from the list of available devices to pair.
4. Once paired, the headset will confirm the connection.

3.4 Connecting via Audio Cable

For wired connection, use the provided audio cable. Plug the 2.5 mm jack into the headset and the 3.5 mm jack into your audio source (e.g., smartphone, computer, tablet).

4. Operating Instructions

4.1 Power On/Off

• To power on: Press and hold the Power button until the LED illuminates.
• To power off: Press and hold the Power button until the LED turns off.

4.2 Volume Control

Use the volume up (+) and volume down (-) buttons located on the headset to adjust audio levels.

4.3 Active Noise Cancellation (ANC)

The ANC feature reduces background noise, allowing for better concentration. Activate or deactivate ANC using the dedicated ANC button on the headset. Refer to the specific button layout in the safety guide for exact location.

4.4 Call Management

• Answer/End Call: Press the Multi-function button once.
• Reject Call: Press and hold the Multi-function button.
• Mute/Unmute Microphone: Press the Mute button.

4.5 Music Playback

• Play/Pause: Press the Multi-function button once.
• Next Track: Double-press the Multi-function button.
• Previous Track: Triple-press the Multi-function button.

Image: A person wearing the EPOS Sennheiser Adapt 360 White headset, demonstrating its comfortable over-ear fit.

5. Maintenance

5.1 Cleaning

Clean the headset regularly with a soft, dry cloth. Do not use liquid cleaners or solvents. For ear pads, gently wipe with a damp cloth and allow to air dry completely before use.

5.2 Storage

When not in use, store the headset in the provided storage pouch to protect it from dust and scratches. Store in a cool, dry place away from direct sunlight and extreme temperatures.

5.3 Battery Care

To prolong battery life, avoid fully discharging the headset frequently. If storing for an extended period, charge the battery to approximately 50% before storage.

6. Troubleshooting

7. Specifications

• Model Name: ADAPT 360
• Model Number: 1000210
• Brand: EPOS
• Connectivity Technology: 3.5 mm jack, USB-C, Wireless
• Wireless Communication Technology: Bluetooth
• Bluetooth Range: 10 Meters
• Headphones Jack: 3.5 mm Jack
• Special Feature: Noise Cancellation (Active Noise Cancellation), Wireless
• Earpiece Shape: Over Ear
• Item Weight: 8 ounces (0.5 Pounds)
• Product Dimensions: 7.72 x 4.14 x 5.32 inches
• Battery: 1 Lithium Polymer battery (included)
• Battery Life: Up to 46 hours (approximate)
• Frequency Range: 20 Hz to 20,000 Hz
• Compatible Devices: PC (optimized for UC and Teams Certified)
• Control Type: Media Control, Touch
• Color: White
• UPC: 840064400114
• Manufacturer: EPOS
• First Available Date: July 24, 2020

8. Warranty and Support

8.1 Warranty Information

Specific warranty details are typically provided with the product's safety guide or compliance sheet. Please refer to these documents for information regarding warranty period and terms. For general warranty inquiries, contact EPOS customer support.

8.2 Customer Support

For technical assistance, troubleshooting beyond this manual, or service requests, please visit the official EPOS support website or contact their customer service. You may also refer to the provided User Guide (PDF) and User Manual (PDF) for additional information:

• User Guide (PDF)
• User Manual (PDF)