1. Introduction
Thank you for choosing the Portronics Ruffpad 12D LCD Writing Pad. This device offers a paperless solution for writing, drawing, and note-taking. Its 12-inch display provides ample space for your creative and professional needs. This manual provides essential information for the proper setup, operation, and maintenance of your Ruffpad 12D.
2. Product Overview
2.1 Key Features
- 12-inch LCD Display: Provides a clear and bright writing surface.
- Ultra-Slim Design: With a thickness of 5mm, it is highly portable.
- Lightweight: Weighs approximately 137 grams for easy carrying.
- One-Click Erase Button: Clears the entire screen instantly.
- Content Safety Lock: Prevents accidental erasure of important notes or drawings.
- App Support: Compatible with the Ruffpad app for saving and sharing content (via smartphone camera capture).
- Eco-Friendly: Reduces paper consumption.
- Stylus Included: Designed for precise writing and drawing.
- Long-lasting Battery: Powered by a replaceable 3V button battery, offering over 20,000 erase cycles.
2.2 What's in the Box
- 1 x Portronics Ruffpad 12D LCD Writing Pad
- 1 x Stylus
3. Setup
3.1 Initial Use
- Remove the Ruffpad 12D from its packaging.
- Locate the stylus, usually docked in a slot on the side or top of the device.
- The device comes with a pre-installed 3V button battery. No initial charging or battery installation is typically required for first use.
4. Operating Instructions
4.1 Writing and Drawing
Use the provided stylus to write or draw directly on the LCD screen. The pressure-sensitive surface allows for varying line thickness based on how firmly you press the stylus.

Image: A user demonstrating writing on the Ruffpad 12D, highlighting the clarity of the display.
4.2 Erasing Content
To clear the entire screen, press the erase button located on the device. This will instantly remove all content from the display.

Image: A detailed view of the Ruffpad 12D, pointing out the Erase Button and Smart Lock feature.
4.3 Using the Content Safety Lock
The Ruffpad 12D features a lock switch, typically located on the side or back of the device. Slide this switch to the 'lock' position to prevent accidental erasure of your content. While locked, the erase button will be inactive. To erase, slide the switch back to the 'unlock' position.
4.4 Ruffpad App Integration
The Ruffpad app allows you to save and share your creations. Download the app from your smartphone's app store. To save content, use the app to capture an image of your Ruffpad's screen. The app provides tools to organize and share these captured images.

Image: A smartphone interacting with the Ruffpad 12D, illustrating the app's functionality for saving ideas. The QR code links to the app download.
Download the Ruffpad App: Scan or Click to Download
5. Maintenance
5.1 Cleaning
To clean the screen and body of the Ruffpad 12D, use a soft, dry, lint-free cloth. Do not use liquid cleaners, aerosols, or abrasive materials, as these can damage the screen or internal components.
5.2 Battery Replacement
The Ruffpad 12D uses a replaceable 3V button battery (CR2025 or equivalent). When the erase function no longer works, it indicates that the battery needs replacement. To replace the battery:
- Locate the battery compartment on the back or side of the device.
- Use a small screwdriver or coin to open the compartment cover.
- Carefully remove the old battery.
- Insert a new 3V button battery (CR2025) with the positive (+) side facing up.
- Securely close the battery compartment cover.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Cannot erase content | Content safety lock is engaged. Battery is depleted. | Ensure the lock switch is in the 'unlock' position. Replace the battery if necessary. |
| Writing is faint or not appearing | Stylus not making proper contact. Screen damage. | Ensure firm but gentle pressure with the stylus. If the issue persists, contact customer support. |
| Ruffpad app not recognizing content | Poor lighting conditions. Camera not focused. | Ensure adequate lighting. Hold the smartphone steady and ensure the entire Ruffpad screen is within the camera frame. |
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Portronics |
| Model Name | Ruffpad 12D |
| Display Type | LCD |
| Screen Size | 12 Inches (30.48 cm) |
| Active Surface Area | 12 square inches |
| Item Dimensions (L x W) | 25.5L x 16W Centimeters |
| Item Weight | 137 Grams |
| Special Features | Quick Erase Button, Stylus Dock, Content Safety Button |
| Battery Type | 3V Button Battery (Replaceable) |
| Battery Life | Over 20,000 erase cycles |
| Connectivity Technology | Bluetooth (for app communication, not direct writing) |
| Color | Black |

Image: The Ruffpad 12D illustrating its 12-inch screen size.

Image: The Ruffpad 12D showcasing its sleek 5mm thickness and lightweight design.
8. Warranty and Support
8.1 Warranty Information
The Portronics Ruffpad 12D comes with a 1-Year Warranty from the date of purchase. Please retain your purchase receipt for warranty claims. The warranty covers manufacturing defects but does not cover damage caused by misuse, accidents, or unauthorized repairs.
8.2 Customer Support
For any assistance, queries, or warranty claims, please contact Portronics customer support:
- Phone/WhatsApp: 9555-245-245
- Email/Support Portal: https://support.portronics.com
- Operating Hours: 10 AM - 6 PM (IST)