Microsoft QHG-00047

Microsoft Bluetooth Desktop Keyboard and Mouse Set

Model: QHG-00047 | Brand: Microsoft

Introduction

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Microsoft Bluetooth Desktop Keyboard and Mouse Set. Designed for seamless integration with Windows and Microsoft 365, this set offers a comfortable and efficient user experience. Please read this manual thoroughly before using your new devices.

Setup Guide

1. Battery Installation

The Microsoft Bluetooth Keyboard and Mouse require batteries for operation. Batteries are typically included with the product.

Top-down view of the Microsoft Bluetooth Keyboard

Image: Top-down view of the Microsoft Bluetooth Keyboard. The battery compartment is located on the underside of the keyboard.

  1. Keyboard: Locate the battery compartment on the underside of the keyboard. Open the cover and insert the required batteries (typically AAA, refer to the compartment for exact type) ensuring correct polarity (+/-). Close the cover securely.
  2. Mouse: Locate the battery compartment on the underside of the mouse. Open the cover and insert the required batteries (typically AA, refer to the compartment for exact type) ensuring correct polarity (+/-). Close the cover securely.
Top-down view of the Microsoft Bluetooth Mouse

Image: Top-down view of the Microsoft Bluetooth Mouse. The battery compartment is located on the underside of the mouse.

2. Bluetooth Pairing

Follow these steps to pair your keyboard and mouse with your computer:

  1. Ensure your computer's Bluetooth is turned on.
  2. For the Keyboard: Press and hold the pairing button on the underside of the keyboard for 3-5 seconds until the LED indicator starts blinking, indicating it's in pairing mode.
  3. For the Mouse: Press and hold the pairing button on the underside of the mouse for 3-5 seconds until the LED indicator starts blinking.
  4. On your computer, go to Settings > Devices > Bluetooth & other devices.
  5. Click Add Bluetooth or other device, then select Bluetooth.
  6. Select "Microsoft Bluetooth Keyboard" and "Microsoft Bluetooth Mouse" from the list of discovered devices. Follow any on-screen prompts to complete the pairing process.
  7. Once paired, the LED indicators on the devices will stop blinking and remain solid or turn off, indicating a successful connection.

Operation

Keyboard Usage

Angled view of the Microsoft Bluetooth Keyboard and Mouse Set

Image: Angled view of the Microsoft Bluetooth Keyboard, showcasing its full layout including the numeric keypad and function keys.

The Microsoft Bluetooth Keyboard provides a full-size layout for comfortable and efficient typing. It includes dedicated function keys and a numeric keypad.

Mouse Usage

The Microsoft Bluetooth Mouse offers precise tracking and comfortable navigation.

Maintenance

Cleaning

To maintain optimal performance and appearance, clean your devices regularly:

Battery Replacement

When battery life diminishes (up to 12 months for the mouse), replace them promptly to ensure continuous operation. Follow the battery installation steps outlined in the "Setup Guide" section.

Troubleshooting

If you encounter issues with your Microsoft Bluetooth Desktop Keyboard and Mouse Set, refer to the table below for common problems and solutions.

Problem Solution
Devices not connecting or frequently disconnecting.
  • Ensure batteries are correctly installed and have sufficient charge.
  • Verify Bluetooth is enabled on your computer.
  • Move devices closer to your computer to reduce interference.
  • Remove and re-pair the devices in your computer's Bluetooth settings.
  • Restart your computer.
Keyboard keys not responding.
  • Check battery level.
  • Ensure the keyboard is paired and connected.
  • Clean any debris from under the keys.
Mouse cursor is erratic or not moving.
  • Check battery level.
  • Ensure the mouse is paired and connected.
  • Clean the optical sensor on the underside of the mouse.
  • Use the mouse on a clean, non-reflective surface.

Technical Specifications

Feature Detail
Brand Microsoft
Model Number QHG-00047
Connectivity Technology Bluetooth
Compatible Devices Laptop, Personal Computer
Operating System Microsoft Windows
Product Dimensions (L x W x H) 40.79 x 17.6 x 5.05 cm (Keyboard and Mouse combined packaging)
Item Weight 1.29 kg
Power Source Battery Powered
Batteries Required 1 Lithium Ion battery (included, likely referring to the mouse or a general battery type for the set)
Mouse Buttons Left, Middle (scroll wheel), Right
Keyboard Features Built-in shortcut keys (Office, search, emoji, media controls, screen snipping, calculator, volume)

Warranty and Support

Microsoft products typically come with a limited warranty. Please refer to the warranty card included with your product packaging or visit the official Microsoft support website for detailed warranty terms and conditions specific to your region.

For technical assistance, troubleshooting beyond this manual, or to inquire about replacement parts, please contact Microsoft Support through their official channels. Support contact information can usually be found on the Microsoft website or within your product's documentation.

Keep your purchase receipt as proof of purchase for warranty claims.

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