GeneralAire 5500
GeneralAire Model 5500 Steam Humidifier User Manual
Comprehensive Guide for Installation, Operation, and Maintenance
1. Introduction
This manual provides detailed instructions for the safe and efficient operation, installation, and maintenance of your GeneralAire Model 5500 Steam Humidifier. The Model 5500 is an electrode steam humidifier designed to provide optimal humidity levels for homes up to 5500 square feet. It features flexible voltage options (115V or 230V via an internal switch) and a versatile cylinder compatible with various water conductivities. Please read this manual thoroughly before installation and use.
2. Safety Information
Always adhere to the following safety precautions to prevent injury or damage to the humidifier:
- Ensure the humidifier is installed by a qualified technician in accordance with all local and national electrical and plumbing codes.
- Disconnect power before performing any maintenance or service.
- Do not operate the humidifier if any parts are damaged or missing.
- Keep children and pets away from the humidifier during operation.
- Steam is hot and can cause burns. Exercise caution around the steam outlet.
- Use only genuine GeneralAire replacement parts.
3. Product Overview
The GeneralAire Model 5500 Steam Humidifier is engineered for reliable performance and ease of use. Key features include:
- Electrode Steam Technology: Generates pure, clean steam for humidification.
- Coverage Area: Suitable for homes up to 5500 square feet.
- Flexible Voltage: Internally switchable between 115V and 230V.
- Universal Cylinder: Accommodates both regular and low water conductivity.
- Constant Control Diagnostics: Provides real-time operational feedback.
- Included Accessories: Installation kit, metal hanging straps, and GFX4 Humidistat (controls furnace blower motor).

Figure 3.1: Front view of the GeneralAire Model 5500 Steam Humidifier, showing the digital display and control panel.

Figure 3.2: Side view of the GeneralAire Model 5500 Steam Humidifier, highlighting its compact design.
4. Setup and Installation
The GeneralAire Model 5500 is designed for straightforward installation. An installation kit, metal hanging straps, and a GFX4 Humidistat are included to facilitate the process. Professional installation is recommended.
4.1 Pre-Installation Checklist
- Verify power supply (115V or 230V) and adjust the internal switch if necessary.
- Ensure adequate space for mounting and servicing the unit.
- Confirm access to a water supply and a drain.
- Review local electrical and plumbing codes.
4.2 Mounting the Humidifier
- Select a suitable location, typically on a return air duct or near the furnace.
- Use the provided metal hanging straps to securely mount the humidifier to a sturdy surface.
- Ensure the unit is level to allow for proper drainage.
4.3 Electrical and Plumbing Connections
- Connect the humidifier to the appropriate electrical circuit as per local codes.
- Connect the water supply line to the humidifier's inlet.
- Connect the drain line from the humidifier to a suitable drain.
4.4 Humidistat Installation (GFX4)
The included GFX4 Humidistat controls the furnace blower motor to distribute humidified air. Install the humidistat in the return air duct or a living space according to its specific instructions.

Figure 4.1: The GeneralAire Model 5500 Humidifier shown with various components, including what appears to be parts of an installation kit.
5. Operating Instructions
Once installed and connected, the GeneralAire Model 5500 operates automatically based on the humidistat settings.
5.1 Initial Startup
- Ensure all connections are secure and water supply is open.
- Restore power to the humidifier.
- Set the GFX4 Humidistat to your desired humidity level. A typical comfortable indoor humidity range is 35-45%.
- The humidifier will begin to fill with water and then initiate the steam generation process.
5.2 Digital Display and Controls
The digital display provides information on the humidifier's status and current humidity levels. The control panel typically includes buttons for RESET and DRAIN functions.
- RESET: Used to clear error codes or restart the unit after maintenance.
- DRAIN: Manually initiates a drain cycle to empty the water from the steam cylinder.

Figure 5.1: Close-up of the GeneralAire Model 5500's digital display, showing humidity percentage and operational icons.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your GeneralAire Model 5500 Humidifier. Always disconnect power before performing any maintenance.
6.1 Steam Cylinder Replacement
The steam cylinder is a consumable component that requires periodic replacement. The frequency depends on water quality and usage. The humidifier's diagnostic system will indicate when replacement is needed.
- Disconnect power to the humidifier.
- Allow the unit to cool completely.
- Drain the cylinder using the DRAIN button or by manually opening the drain valve.
- Remove the old cylinder and dispose of it according to local regulations.
- Install a new, genuine GeneralAire replacement cylinder, ensuring it is properly seated and connected.
- Restore power and reset the humidifier.

Figure 6.1: Example of a humidifier filter or media pad, similar to components that may require periodic inspection or replacement in humidifiers.
6.2 Cleaning
- Periodically inspect the humidifier's exterior and clean with a damp cloth.
- Ensure the drain line is clear and free of obstructions.
7. Troubleshooting
This section addresses common issues you might encounter with your GeneralAire Model 5500 Humidifier.
| Problem | Possible Cause | Solution |
|---|---|---|
| Humidifier not producing steam. | No power, water supply off, humidistat set too low, cylinder needs replacement. | Check power, open water supply, increase humidistat setting, replace cylinder. |
| Error code displayed. | Specific operational issue (e.g., water level, cylinder fault). | Refer to the humidifier's display for the specific code and consult the full service manual or contact support. Try pressing RESET. |
| Excessive noise. | Loose mounting, debris in drain, pump issue. | Ensure secure mounting, check drain line for obstructions, contact support if pump noise persists. |
| Water leakage. | Loose connections, cracked cylinder, clogged drain. | Inspect all connections, check cylinder for damage, clear drain line. |
If troubleshooting steps do not resolve the issue, contact GeneralAire customer support or a qualified service technician.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | GeneralAire |
| Model Name | 5500 (Steam Humidifier) |
| Special Feature | Constant Control Diagnostics and Communications |
| Color | White |
| Floor Area Coverage | Up to 5500 Square Feet |
| Operation Mode | Automatic |
| Item Weight | 16 Pounds |
| Room Type | Bedroom, Living Room, Office |
| Included Components | Installation Kit, metal hanging straps, & GFX4 Humidistat (Controls Furnace Blower Motor) |
| Voltage | 115 Volts (internally switchable to 230V) |
| UPC | 683786055800 |
| Manufacturer | General Filters, Inc. |
| Product Dimensions | 8.25 x 14 x 21 inches |
9. Warranty and Support
For warranty information, technical support, or to purchase replacement parts, please contact GeneralAire directly. Retain your proof of purchase for warranty claims.
GeneralAire Contact Information:
- Website: www.generalaire.com
- Customer Service: Refer to the GeneralAire website or product packaging for current contact details.
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