Introduction
The Timex TW500 is a versatile alarm clock radio designed for modern living. It features wireless charging for compatible devices, a USB charging port, dual digital alarms, an FM radio with presets, a dimmable display, and a sleep timer. This manual provides detailed instructions for setting up and operating your device.
Product Overview

Front View: The Timex TW500 alarm clock radio features a large, clear green LED display showing the time, along with indicators for PM, alarm status, and charging. Control buttons are located on the top panel.

Dual Charging Capability: This image illustrates the dual charging feature of the TW500, with a smartphone wirelessly charging on the top surface and another smartphone connected to the USB-A charging port located on the back of the unit.

Dual Alarm Settings: The TW500 supports two independent alarm settings, allowing users to schedule separate wake times for different days or for two individuals.

Dimmable Display: The digital display offers multiple brightness levels, ensuring comfortable viewing in various lighting conditions, from bright daylight to a dark bedroom.
Setup
1. Power Connection
Connect the supplied AC power adapter to the DC jack on the back of the unit and plug the other end into a working wall outlet. The unit will power on and the display will light up.
2. Battery Backup Installation
For continuous timekeeping during power outages, install one CR-2032 battery (included) into the battery compartment on the bottom of the unit. Ensure correct polarity (+/-) as indicated.
3. Antenna Setup
Extend the FM wire antenna on the back of the unit fully for optimal FM radio reception. Adjust its position as needed to improve signal quality.
Operating Instructions
Setting the Time
- Press and hold the TIME SET button located on the top panel until the time display flashes.
- Press the - or + buttons to adjust the hour. Pay attention to the PM indicator.
- Press the TIME SET button again to confirm the hour and move to minutes setting.
- Press the - or + buttons to adjust the minutes.
- Press the TIME SET button one last time to save the time and exit time setting mode.
Setting Alarms (Alarm 1 & Alarm 2)
The TW500 features two independent alarms. The process is identical for both.
- Press and hold the ALARM ONE or ALARM TWO button until the alarm time flashes.
- Press the - or + buttons to adjust the alarm hour. Observe the PM indicator.
- Press the respective ALARM ONE or ALARM TWO button again to confirm the hour and move to minutes setting.
- Press the - or + buttons to adjust the alarm minutes.
- Press the respective ALARM ONE or ALARM TWO button again to select the alarm source (FM radio or Tone). The corresponding icon will light up.
- Press the respective ALARM ONE or ALARM TWO button one last time to save the alarm setting. The alarm indicator will remain lit.
To turn an alarm off, repeatedly press the corresponding ALARM ONE or ALARM TWO button until the alarm indicator light turns off.
FM Radio Operation
- Press the ON/OFF button to turn on the radio.
- Press the - or + buttons to tune to your desired FM station. Press and hold to auto-scan for the next available station.
- Press the VOLUME - or VOLUME + buttons to adjust the volume.
- Setting Presets: Press and hold the MEMORY/M+ button. The preset number will flash. Use the - or + buttons to select a preset number (1-10). Press MEMORY/M+ again to save.
- Recalling Presets: Briefly press the FM PRESETS button to cycle through saved stations.
- Press the ON/OFF button to turn off the radio.
Wireless Charging
The top surface of the TW500 features a Qi-compatible wireless charging pad.
- Place your Qi-enabled smartphone or other compatible device directly onto the wireless charging pad.
- Ensure the device is centered on the charging pad for optimal connection. A charging indicator on your device or the TW500 (if applicable) will confirm charging has begun.
- Remove your device once fully charged.
USB Charging
A 5W USB-A charging port is located on the back of the unit.
- Connect your device's USB charging cable to the USB port on the TW500.
- Connect the other end of the cable to your device. Charging will begin automatically.
Display Dimmer
The display brightness can be adjusted to suit your preference.
- Press the DIMMER button repeatedly to cycle through different brightness levels (High, Medium, Low, Off).
Sleep Timer
The sleep timer allows you to fall asleep to the radio, which will automatically turn off after a set duration.
- While the radio is playing, press the SLEEP button repeatedly to cycle through sleep timer options (e.g., 10, 20, 30, 60, 90 minutes, Off).
- The radio will play for the selected duration and then automatically turn off.
Snooze Function
When an alarm sounds, press the large SNOOZE button on the top of the unit to temporarily silence the alarm for 9 minutes. The alarm will sound again after the snooze period.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the exterior of the unit. Do not use liquid cleaners or abrasive materials.
- Battery Replacement: Replace the CR-2032 backup battery annually or if the time display is incorrect after a power outage.
- Storage: If storing the unit for an extended period, disconnect it from power and remove the backup battery.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not power on. | Power adapter not connected or outlet is not working. | Ensure AC adapter is securely plugged into the unit and a live wall outlet. Test the outlet with another device. |
| Alarm does not sound. | Alarm not set, alarm volume too low, or alarm turned off. | Verify alarm time and source are set correctly. Increase radio volume if alarm source is FM. Ensure alarm indicator is lit. |
| Poor FM radio reception. | Antenna not extended or poor signal area. | Fully extend the FM wire antenna and reposition it for better reception. Try moving the unit to a different location. |
| Wireless charging not working. | Device not Qi-compatible, not centered, or foreign object on pad. | Ensure your device supports Qi wireless charging. Re-position the device centrally on the pad. Remove any metal objects or thick cases. |
| USB charging not working. | Cable faulty or device not compatible. | Try a different USB cable. Ensure the device is compatible with standard USB charging. |
Specifications
- Model: TW500
- Dimensions: 5.48" (W) x 2.17" (D) x 5.20" (H)
- Weight: 0.7 pounds (approx. 0.32 kg)
- Power Input: AC Power Adapter (included)
- Battery Backup: 1 x CR-2032 battery (included)
- Wireless Charging: Qi-compatible
- USB Charging Port: 5W USB-A
- Radio: FM with 10 presets
- Display: 0.9" Green LED, Dimmable
- Alarms: Dual Digital Alarms (Wake to Radio or Tone)
Official Product Video
This video provides a visual overview of the Timex TW500, highlighting its key features such as wireless charging, USB charging, FM radio, dual alarms, and dimmable display. It demonstrates the product's compact design and functionality.
Warranty and Support
This Timex product comes with a limited warranty. For detailed warranty information, product support, or to register your product, please refer to the warranty card included in your product packaging or visit the official Timex website. If you are not 100% satisfied with your new Timex alarm clock radio and its performance, please contact the seller for assistance.
Manufacturer: Timex
UPC: 758859207179





