1. Introduction
The Tele System TS9018HEVC Tivùsat HD Satellite Decoder is designed to provide access to free-to-air satellite television channels, including over 70 HD channels on the Tivùsat platform. This manual provides instructions for setting up, operating, and maintaining your decoder.
2. Package Contents
Verify that all items are present in the package:
- Tele System TS9018HEVC Satellite Decoder
- Tivùsat HD Smartcard
- Remote Control
- Power Adapter
- User Manual (this document)
Figure 2.1: The Tele System TS9018HEVC decoder, its remote control, and the included Tivùsat smartcard.
3. Setup
3.1. Physical Connections
Before connecting the decoder, ensure your television and satellite dish are properly installed and powered off.
- Satellite Input (SAT IN): Connect the coaxial cable from your satellite dish to the "SAT IN" port on the back of the decoder.
- HDMI Connection: Connect an HDMI cable from the "HDMI" port on the decoder to an available HDMI input on your television. Note the HDMI input number on your TV.
- Ethernet (Optional): For internet-connected features or software updates, connect an Ethernet cable from your router to the "ETHERNET" port.
- USB (Optional): The USB port can be used for media playback or software updates.
- Power Connection: Connect the power adapter to the "DC IN" port on the decoder, then plug the adapter into a power outlet.
Figure 3.1: Rear panel connections of the decoder. Ensure all cables are securely connected.
3.2. Smartcard Insertion
The Tivùsat HD Smartcard is essential for accessing Tivùsat channels. Insert the smartcard into the dedicated slot on the side of the decoder.
- Locate the smartcard slot on the side of the decoder.
- Ensure the smartcard is oriented correctly, with the chip facing downwards and the arrow pointing towards the decoder.
- Gently push the smartcard into the slot until it clicks into place. Do not force it.
Figure 3.2: Correct insertion of the Tivùsat smartcard.
Important: The Tivùsat smartcard must be activated. Visit tivusat.tv for activation instructions.
3.3. Initial Configuration
After connecting all cables and inserting the smartcard:
- Power on your television and select the correct HDMI input.
- Power on the Tele System decoder using the remote control or the power button on the front panel.
- Follow the on-screen instructions for the initial setup, which typically includes language selection, satellite dish configuration, and channel scanning. The decoder features automatic channel sorting and updates for Tivùsat channels.
4. Operating Instructions
4.1. Basic Operation
- Power On/Off: Press the POWER button on the remote control.
- Channel Change: Use the CH+ / CH- buttons to navigate channels or enter a channel number directly using the numeric keypad.
- Volume Control: Use the VOL+ / VOL- buttons to adjust the volume.
- Menu Access: Press the MENU button to access the decoder's main menu for settings and features.
- Electronic Program Guide (EPG): Press the EPG button to view program schedules.
4.2. Remote Control Functions
The remote control provides full functionality for your decoder. Refer to Figure 2.1 for a visual guide to the remote control layout.
- Power Button: Turns the decoder on or off.
- Mute Button: Mutes or unmutes the audio.
- Numeric Keypad (0-9): Directly enter channel numbers.
- OK Button: Confirms selections in menus or displays channel information.
- Arrow Buttons: Navigate through menus and lists.
- MENU Button: Opens the main menu.
- EXIT Button: Exits current menu or screen.
- EPG Button: Accesses the Electronic Program Guide.
- INFO Button: Displays current program information.
- USB Button: Accesses USB media playback functions.
- FAV Button: Accesses favorite channel lists.
4.3. DAZN Zone Access
With this Tivùsat certified decoder, you can access the DAZN Zone channel. This allows you to watch a selection of events, including 7 exclusive DAZN Serie A TIM matches daily, original DAZN content, and more. For more information on DAZN Zone and its offerings, visit dazn.com/tivusat.
5. Maintenance
5.1. Software Updates
The decoder supports software updates via Over-The-Air (OTA) broadcast or USB. It is recommended to keep your decoder's software updated to ensure optimal performance and access to the latest features.
- OTA Updates: The decoder is designed to automatically update its software via the antenna signal. Ensure the decoder is connected to the satellite dish and powered on periodically for these updates to occur.
- USB Updates: In some cases, software updates may be provided via USB. Download the update file from the official TELE System website, save it to a USB drive, and insert the drive into the decoder's USB port. Follow the on-screen instructions or refer to the TELE System support website for detailed steps.
6. Troubleshooting
If you encounter issues with your decoder, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No Signal / Black Screen | Loose satellite cable, incorrect TV input, dish misalignment. |
|
| Smartcard Error / Channels Encrypted | Smartcard not inserted correctly, not activated, or expired. |
|
| No Audio | Mute activated, volume too low, incorrect audio settings. |
|
| Remote Control Not Responding | Dead batteries, obstructed sensor. |
|
7. Specifications
| Brand | TELE System |
| Model Number | 58010097 (TS9018HEVC) |
| Color | Black |
| Dimensions (D x W x H) | 10.9 cm x 14.5 cm x 3.2 cm |
| Weight | 400 Grams |
| Connectivity Technology | Ethernet, HDMI, USB |
| Total USB Ports | 1 |
| Total HDMI Ports | 1 |
| Compatible Devices | Laptop, Tablet, Television |
| Audio Output Mode | Stereo Down-mix |
| Analog Video Output | HDMI, SCART |
| Memory Storage Capacity | 3 GB |
| Power Input | DC 12V - 1.5A |
| Max Power Consumption | 18W |
Figure 7.1: Product label with technical details and certifications.
8. Warranty and Support
The manufacturer provides a 2-year warranty for this product. For warranty claims or technical support, please contact TELE System customer service or refer to their official website for detailed support information.
Information regarding the availability of spare parts and guaranteed software updates beyond the warranty period is not available at this time.
