1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Swiss Madison SM-WC003C Wall Mount Dual Flush Actuator Plate. This actuator plate is designed for use with Swiss Madison concealed wall carriers and wall-hung or back-to-wall toilets, offering a dual flush mechanism for efficient water usage. Please read these instructions thoroughly before installation and use to ensure proper function and longevity of the product.
Image 1.1: SM-WC003C Actuator Plate in a modern bathroom environment.
2. Safety Information
- Always turn off the main water supply before beginning any installation or maintenance.
- Professional installation is recommended to ensure correct setup and compliance with local plumbing codes.
- Handle the product with care to avoid scratches or damage to the finish.
- Keep all small parts out of reach of children.
- Do not use abrasive cleaners or tools that may damage the surface of the actuator plate.
3. Product Overview
The Swiss Madison SM-WC003C is a wall-mounted dual flush actuator plate featuring rectangular push buttons. It is designed to provide a reliable and efficient flushing mechanism for concealed toilet systems. The plate is constructed from Acrylonitrile Butadiene Styrene (ABS) with a Matte Chrome finish, ensuring durability and a sleek appearance.
Image 3.1: Front view of the SM-WC003C Actuator Plate.
Key Features:
- Dual Flush System: Two distinct buttons for full and half flush options, promoting water conservation.
- Easy Installation: Designed for straightforward mounting with compatible Swiss Madison concealed tanks.
- Simple to Clean: Smooth surface and durable finish allow for easy maintenance.
- Accessible Design: The plate clips off, providing convenient access to the inner tank and water valve for maintenance or service.
- Durable Material: Constructed from Acrylonitrile Butadiene Styrene (ABS) for long-lasting performance.
4. Setup and Installation
The SM-WC003C Actuator Plate is designed for integration with a Swiss Madison concealed wall carrier and toilet system (sold separately). Ensure you have all necessary components before beginning installation.
Installation Steps:
- Verify Compatibility: Confirm that your concealed tank system is compatible with the Swiss Madison SM-WC003C actuator plate.
- Prepare the Wall Opening: Ensure the wall opening for the concealed tank and actuator plate is correctly sized and finished according to the concealed tank's instructions.
- Connect Actuator Rods: Carefully connect the actuator rods from the flush mechanism within the concealed tank to the corresponding points on the back of the actuator plate. Refer to your concealed tank's manual for specific rod adjustment instructions.
- Secure the Plate: Align the actuator plate with the mounting frame of the concealed tank. The plate is designed to clip securely into place. Apply gentle, even pressure until it clicks into position.
- Test Functionality: Once secured, test both flush buttons to ensure they activate the flush mechanism correctly and return to their original position smoothly.
Note: The actuator plate can be easily unclipped for access to the internal tank components and water shut-off valve if future maintenance is required.
5. Operating Instructions
The SM-WC003C Actuator Plate features a dual flush system, allowing you to choose between a full flush and a half flush for optimal water conservation.
- Full Flush: Press the larger rectangular button for a full flush, suitable for solid waste.
- Half Flush: Press the smaller rectangular button for a half flush, suitable for liquid waste.
Ensure the buttons are pressed firmly and released completely for proper operation of the flush mechanism.
6. Maintenance
Regular cleaning and occasional inspection will help maintain the appearance and functionality of your actuator plate.
Cleaning:
- Clean the surface of the actuator plate with a soft, damp cloth and mild soap.
- Avoid using abrasive cleaners, harsh chemicals, or scouring pads, as these can damage the Matte Chrome finish.
- Wipe dry with a clean, soft cloth to prevent water spots.
Accessing Internal Components:
The actuator plate is designed to be easily removable for access to the concealed tank's internal components and the water shut-off valve. To remove, gently pull the plate away from the wall at the top or bottom edge until it unclips. Reattach by aligning and pressing firmly until it clicks back into place.
7. Troubleshooting
If you encounter issues with your actuator plate, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Buttons are stiff or not responding. | Misaligned actuator rods or obstruction. | Remove the actuator plate and check if the rods are correctly aligned with the flush mechanism. Ensure no debris is obstructing button movement. |
| Weak or incomplete flush. | Issue with the concealed tank's flush valve or water supply. | This is likely an issue with the concealed tank itself, not the actuator plate. Access the inner tank (as described in Maintenance) and refer to your concealed tank's instruction manual for troubleshooting the flush mechanism. Check water supply pressure. |
| Actuator plate does not stay securely attached. | Improper clipping or damaged clips. | Ensure the plate is correctly aligned and pressed firmly until it clicks into all mounting points. Inspect the clips on the plate and the mounting frame for any damage. |
If problems persist after attempting these solutions, please contact Swiss Madison customer support or a qualified plumber.
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | SM-WC003C |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Color | Matte Chrome |
| Exterior Finish | Chrome |
| Product Dimensions | 6.43 x 3.55 x 0.45 inches |
| Item Weight | 14.4 ounces |
| Flush Type | Dual Flush |
| Handle Attachment Mechanism | Clip-on |
| UPC | 810015322475 |
Image 8.1: SM-WC003C Actuator Plate Dimensions.
9. Warranty and Support
Swiss Madison products are manufactured with quality materials and excellent craftsmanship. For specific warranty details, please refer to the warranty information provided with your concealed tank system or visit the official Swiss Madison website. Keep your purchase receipt as proof of purchase.
Customer Support:
For technical assistance, troubleshooting, or warranty inquiries, please contact Swiss Madison customer service:
- Website: www.swissmadison.com
- Email: Refer to website for contact form or email address.
- Phone: Refer to website for customer service phone number.
