1. Introduction
This manual provides instructions for the safe and efficient operation of your KODAK Step Instant Smartphone Photo Printer. Please read this guide thoroughly before using the device to ensure proper functionality and to prevent damage.
2. What's in the Box
Verify that all items are present in your package:
- KODAK STEP Instant Mobile Photo Printer
- Micro USB Charging Cable
- Starter Pack of KODAK ZINK Photo Paper
- Quick Start Guide
- Limited Warranty Information
3. Product Overview
Familiarize yourself with the components of your KODAK Step Instant Photo Printer.

Image 3.1: Front view of the KODAK Step Instant Photo Printer with labels for Status Indicator, Reset Button, Charging Indicator Light, Micro USB Charging Port, Power Button, and Photo Print Slot.
- Power Button: Turns the printer on/off.
- Micro USB Charging Port: Connects the printer to a power source for charging.
- Charging Indicator Light: Indicates charging status.
- Status Indicator: Displays printer status (e.g., on, off, error).
- Reset Button: Used to reset the device if needed.
- Photo Print Slot: Where printed photos exit the device.
4. Setup
4.1 Charging the Printer
Before first use, fully charge the printer. Connect the Micro USB Charging Cable to the printer's charging port and a compatible USB power adapter (not included). The Charging Indicator Light will show the charging status.
4.2 Loading ZINK Photo Paper
The KODAK Step Printer uses ZINK (Zero Ink) 2x3 inch photo paper. No ink cartridges are required.
- Gently slide off the top cover of the printer.
- Insert the stack of ZINK photo paper into the paper tray. Ensure the blue calibration card is at the bottom of the stack, facing down. The glossy side of the photo paper should face upwards.
- Replace the top cover, ensuring it clicks securely into place.
Video 4.2.1: Demonstration of loading ZINK photo paper into the KODAK Step Instant Photo Printer. The video shows the top cover being removed, paper inserted, and the cover replaced.
4.3 Downloading the KODAK STEP Prints App
To operate the printer, download the official KODAK STEP Prints app from your device's app store (iOS or Android). The app allows you to select, edit, and print photos.
4.4 Pairing via Bluetooth
- Turn on your KODAK Step Printer by pressing and holding the Power Button until the Status Indicator light illuminates.
- Enable Bluetooth on your smartphone or tablet.
- Open the KODAK STEP Prints app. The app will guide you through the pairing process. Select "KODAK STEP" from the list of available devices.
- Once paired, the Status Indicator light on the printer may change to indicate a successful connection.

Image 4.4.1: An overhead view showing the KODAK Step Instant Photo Printer, a smartphone displaying the app interface, and several printed photos, illustrating Bluetooth connectivity.
5. Operating the Printer
5.1 Printing Photos
- Ensure your printer is charged, loaded with paper, and connected via Bluetooth to the KODAK STEP Prints app.
- In the app, select the photo you wish to print from your device's gallery.
- Use the app's editing tools to adjust the photo as desired (see section 5.2).
- Confirm the print preview and select the number of copies.
- Tap the "Print" button in the app. The photo will begin printing from the Photo Print Slot.
Video 5.1.1: A video demonstrating the KODAK Step Instant Photo Printer in action, showing a photo being printed from the device.
5.2 Using the Editing App
The KODAK STEP Prints app offers various features to enhance your photos before printing:
- Filters: Apply different visual effects to your photos.
- Borders: Add decorative frames around your images.
- Stickers: Choose from a selection of digital stickers to personalize your prints.
- Text: Add custom text to your photos.
- Collages: Combine multiple photos into a single print.

Image 5.2.1: A visual representation of the KODAK STEP Prints app interface, highlighting options for filters, stickers, and borders to customize photos.
6. Maintenance
6.1 Cleaning the Printer
To maintain optimal print quality, occasionally clean the printer's rollers. Use the blue calibration card included with your ZINK paper. Follow these steps:
- Ensure the printer is turned off.
- Gently slide off the top cover.
- Remove any remaining photo paper.
- Insert the blue calibration card into the paper tray, with the barcode facing down.
- Replace the top cover and turn on the printer.
- Initiate a print command from the app (e.g., print a blank image). The printer will run the calibration card through, cleaning the rollers.
Note: If print quality issues persist, repeat the cleaning process or consult the troubleshooting section.
6.2 Replacing Photo Paper
When the printer runs out of paper, the Status Indicator may signal this. Follow the steps in section 4.2 to load a new pack of KODAK ZINK Photo Paper.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer not turning on. | Low battery. | Charge the printer using the Micro USB cable. |
| Cannot connect via Bluetooth. | Bluetooth is off on device or printer. Printer is out of range. | Ensure Bluetooth is enabled on both devices. Move printer closer to your smartphone/tablet. Restart both devices. |
| Poor print quality (streaks, faded colors). | Dirty rollers. Low quality original image. | Perform a roller cleaning cycle (see section 6.1). Use a higher resolution image. |
| Paper jam or "out of paper" error when paper is present. | Paper incorrectly loaded. Debris in paper path. | Remove and re-load paper correctly (see section 4.2). Check for any obstructions in the paper path. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | Kodak Step Instant Photo Printer |
| Model Number | RODMP20AMZW |
| Brand | KODAK |
| Printing Technology | Zink Technology |
| Connectivity Technology | Bluetooth, NFC |
| Compatible Devices | Smartphones (Android, iOS) |
| Maximum Media Size | 2x3 inches |
| Maximum Color Print Resolution | 313 x 400 dpi |
| Maximum Print Speed (Color) | 1 ppm |
| Power Consumption | 7.4 Watts |
| Batteries | 1 Lithium Ion battery (included) |
| Item Weight | 2.39 ounces (0.07 Kilograms) |
| Product Dimensions | 1"D x 2"W x 3"H |
9. Warranty and Support
The KODAK Step Instant Smartphone Photo Printer comes with a limited warranty. For detailed information regarding warranty coverage, terms, and conditions, please refer to the Limited Warranty Information included in your product package.
For technical support, troubleshooting assistance beyond this manual, or to inquire about replacement parts, please contact KODAK customer service. Contact information can typically be found on the official KODAK website or in your product documentation.