ASUS VA24DQ 23.8-inch Monitor Instruction Manual

1. Introduction

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your ASUS VA24DQ 23.8-inch Full HD IPS monitor. Please read this manual thoroughly before using the product to ensure proper functionality and to prevent damage.

Image 1.1: Front view of the ASUS VA24DQ monitor, showcasing its frameless design and the 'ASUS Eye Care Monitor' branding.

2. Package Contents

Verify that all items are present in your package. If any item is missing or damaged, contact your retailer immediately.

• ASUS VA24DQ Monitor
• Power Cord
• HDMI Cable
• DisplayPort Cable
• Warranty Card
• Quick Start Guide

3. Setup

3.1 Assembling the Monitor Stand

1. Carefully place the monitor face down on a soft, clean surface to prevent scratches.
2. Attach the stand base to the stand neck, ensuring it clicks securely or is fastened with the provided screw.
3. Align the assembled stand with the mounting holes on the back of the monitor.
4. Secure the stand to the monitor using the screws provided.

3.2 Connecting the Monitor

The ASUS VA24DQ monitor supports multiple video input options. Choose the appropriate cable for your computer.

Image 3.1: Rear view of the ASUS VA24DQ monitor, highlighting the DisplayPort, HDMI, VGA, Audio In, and Earphone Out ports, along with the VESA wall mount points.

1. Power Connection: Connect the power cord to the monitor's power input and then to a power outlet.
2. Video Input:
   • HDMI: Connect one end of the HDMI cable to your computer's HDMI output and the other end to the monitor's HDMI port.
   • DisplayPort: Connect one end of the DisplayPort cable to your computer's DisplayPort output and the other end to the monitor's DisplayPort.
   • VGA: Connect one end of the VGA cable to your computer's VGA output and the other end to the monitor's VGA port.
3. Audio Connection (Optional): If you wish to use external speakers or headphones, connect an audio cable from your computer's audio output to the monitor's Audio In port, or connect headphones directly to the monitor's Earphone Out port.

3.3 VESA Wall Mounting (Optional)

The monitor is VESA wall mount compatible (100x100mm). To mount the monitor, remove the stand and attach a compatible VESA mount kit (sold separately) according to the mount manufacturer's instructions.

4. Operating the Monitor

4.1 Powering On/Off

Press the power button located on the bottom right of the monitor bezel to turn the monitor on or off. The power indicator light will illuminate when the monitor is on.

4.2 On-Screen Display (OSD) Menu

The OSD menu allows you to adjust various monitor settings. Use the buttons on the bottom right of the monitor to navigate the menu.

• Menu Button: Opens the OSD menu.
• Navigation Buttons: Used to move through menu options and adjust values.
• Select/Enter Button: Confirms selections.
• Exit Button: Closes the OSD menu or goes back to the previous level.

4.3 Key Features and Settings

• Display Settings: Adjust brightness, contrast, sharpness, and color temperature.
• Splendid Video Intelligence Technology: Offers various preset display modes (e.g., Standard, Scenery, Game, Night View, sRGB, Reading, Darkroom) for optimized viewing experiences.
• Adaptive-Sync/FreeSync Technology: This technology synchronizes the monitor's refresh rate with your graphics card's frame rate to eliminate screen tearing and stuttering, providing a smoother visual experience. Ensure your graphics card supports Adaptive-Sync or FreeSync and that the feature is enabled in your graphics card's control panel.


Image 4.1: Visual comparison demonstrating the reduction of screen tearing with Adaptive-Sync technology enabled.

• ASUS Eye Care Technology: Features TÜV Rheinland-certified Flicker-free and Low Blue Light technologies to reduce eye strain during extended viewing periods.


Image 4.2: Visual comparison illustrating the difference between a conventional monitor and one with Flicker-Free technology, showing reduced screen flicker.

• IPS Wide Viewing Angle: The IPS panel provides 178° wide viewing angles, ensuring consistent and accurate color reproduction from various perspectives.


Image 4.3: The monitor showcasing its 178-degree wide viewing angle, maintaining image quality from side perspectives.

• Frameless Design: The ultra-slim bezel design is ideal for multi-monitor setups, creating a more immersive visual experience with minimal gaps between displays.


Image 4.4: Two ASUS VA24DQ monitors arranged in a multi-display configuration, demonstrating the benefits of the frameless design for seamless viewing.

5. Maintenance

5.1 Cleaning the Monitor

To ensure the longevity and optimal performance of your monitor, follow these cleaning guidelines:

• Always power off the monitor and unplug the power cord before cleaning.
• Use a soft, lint-free cloth slightly dampened with water or a mild, non-abrasive screen cleaner.
• Do not spray cleaner directly onto the screen. Apply it to the cloth first.
• Avoid using benzene, thinner, ammonia-based cleaners, or abrasive materials, as these can damage the screen or casing.

5.2 General Care

• Avoid placing the monitor in direct sunlight or near heat sources.
• Do not block the ventilation openings on the monitor.
• Keep the monitor away from excessive dust, humidity, and vibrations.
• Do not place heavy objects on the monitor or its cables.

6. Troubleshooting

If you encounter issues with your monitor, refer to the following common problems and solutions:

7. Specifications

8. Warranty and Support

Your ASUS VA24DQ monitor comes with a manufacturer's warranty. Please refer to the warranty card included in your package for specific terms and conditions, including warranty period and coverage details.

For technical support, service inquiries, or to download the latest drivers and firmware, please visit the official ASUS support website or contact ASUS customer service directly. Contact information can typically be found on the ASUS website or in your Quick Start Guide.

Online Support: www.asus.com/support/