1. Introduction
This manual provides instructions for the installation, operation, and maintenance of the Elo 1502L 15-inch Touchscreen Monitor with Stand. The 1502L is designed for various commercial environments, including point-of-sale (POS), retail, hospitality, and self-service applications. It features a compact design and supports multiple connectivity options.
2. Setup and Installation
2.1 Unpacking
Carefully remove all components from the packaging. Ensure all items are present before proceeding with installation.
2.2 Monitor Overview
Figure 1: Front view of the Elo 1502L 15-inch touchscreen monitor with stand. This image shows the display screen and the integrated stand.
Figure 2: Side view of the Elo 1502L 15-inch touchscreen monitor with stand. This image highlights the slim profile of the monitor.
Figure 3: Rear view of the Elo 1502L 15-inch touchscreen monitor. This image displays the various input ports and the back of the adjustable stand.
2.3 Connecting the Monitor
The 1502L monitor offers flexible connectivity options:
- USB Type-C: For simplified setup, connect a single USB Type-C cable from your PC to the monitor. This cable provides touch, video, and power, reducing cable clutter.
- HDMI or VGA: If your PC does not support USB Type-C, use a traditional HDMI or VGA cable for video input. A separate USB cable will be required for touch functionality, and a power adapter for power.
2.4 Mounting Options
The monitor comes with an integrated stand for desktop use. For alternative installations, the 1502L supports standard VESA mounting, allowing integration with various pole mounts, shelf mounts, wall mounts, or third-party kiosk enclosures.
3. Operating Instructions
3.1 Powering On/Off
Press the power button, typically located on the rear or side of the monitor, to turn the device on or off. The power indicator light will illuminate when the monitor is active.
3.2 Touch Functionality
The 1502L features TouchPro PCAP technology, supporting up to 10 simultaneous touches. This allows for multi-touch gestures similar to those on tablets. Ensure your operating system drivers are correctly installed for full touch functionality.
3.3 Display Settings
Adjust display settings such as brightness, contrast, and resolution through your connected computer's operating system display settings. The monitor supports a resolution of 1920 x 1080 (FHD 1080p) with a 16:9 aspect ratio.
3.4 Peripheral Integration (Elo Edge Connect)
The Elo Edge Connect system allows for the attachment of various peripherals. Up to four peripherals can be seamlessly attached to the edge of the touchscreen. Compatible peripherals include:
- EMV Cradles: For secure mounting of EMV payment devices.
- Barcode Scanners: For enhancing POS terminals and price-checker applications.
- MSR (Magnetic Stripe Reader): For integrating payment devices, including Magtek 3-track encryptable MSR payment terminals.
4. Maintenance
4.1 Cleaning the Screen
To clean the touchscreen, power off the monitor and gently wipe the screen with a soft, lint-free cloth. For stubborn marks, lightly dampen the cloth with water or a non-abrasive, ammonia-free glass cleaner. Avoid spraying liquids directly onto the screen.
4.2 General Care
Keep the monitor in a clean, dry environment. Avoid exposing it to extreme temperatures, direct sunlight, or excessive moisture. Do not place heavy objects on the monitor or its cables. Ensure proper ventilation around the unit.
5. Troubleshooting
This section provides solutions to common issues you may encounter with your Elo 1502L monitor.
5.1 No Display
- Ensure the monitor is properly connected to a power source and turned on.
- Verify that the video cable (USB-C, HDMI, or VGA) is securely connected to both the monitor and the PC.
- Check the PC's display settings to ensure the monitor is detected and configured as an active display.
- If using USB-C, confirm the PC's USB-C port supports video output.
5.2 Touchscreen Not Responding
- Ensure the USB cable for touch functionality is connected (if not using USB-C for all functions).
- Restart the computer and the monitor.
- Check for and install the latest touchscreen drivers from the Elo website.
- Calibrate the touchscreen through your operating system's tablet PC settings.
5.3 Image Quality Issues
- Adjust brightness, contrast, and sharpness settings on your PC.
- Ensure the display resolution is set to the native resolution of 1920 x 1080.
- Check the video cable for damage or loose connections.
6. Technical Specifications
| Feature | Specification |
|---|---|
| Model Number | E155645 |
| Product Dimensions | 1.3 x 15.2 x 9.6 inches |
| Item Weight | 6.72 pounds |
| Screen Size | 15.6 Inches |
| Standing Screen Display Size | 15.6 Inches |
| Aspect Ratio | 16:9 |
| Resolution | 1920 x 1080 (FHD 1080p) |
| Image Brightness | 616.68 cd/m² |
| Screen Surface Description | Glossy |
| Total USB Ports | 1 (USB-C) |
| Manufacturer | Elo Touch Solutions, Inc. |
| Date First Available | June 21, 2020 |
7. Warranty and Support
7.1 Product Warranty
The Elo 1502L Touchscreen Monitor is backed by a 3-year standard warranty. An optional extension to 5 years may be available. Please refer to your purchase documentation or the official Elo website for detailed warranty terms and conditions.
7.2 Technical Support
For technical assistance, driver downloads, or further product information, please visit the official Elo Touch Solutions website or contact their customer support directly. Contact information can typically be found on the manufacturer's website.
